SAVVIS Inc. Contracts
Sample Business Contracts
Service Agreement - IXC Carrier Inc. and Diamond-Net ISP Inc.
Services Forms
SERVICE AGREEMENT
This Agreement is made as of August 15, 1996, between IXC Carrier.
Inc., a Nevada corporation ("Lessor"), 5000 Plaza on the Lake, Suite 200,
Austin, Texas 78746, and Diamond-Net, I.S.P., Inc., a Missouri Corporation
("Lessee") 7777 North Bonhomme, Suite 1000, Clayton, Missouri 63105.
1. Scope and Rates. Lessor and/or its affiliates own and operate a
fiber optic and digital microwave telecommunications system (the "System").
Lessor desires to lease DS-1, DS-3 or other telecommunications capacity on the
System to Lessee. Lessor shall use its best efforts (considering the needs of
its other customers) to provide Service for which a Marketing Service Order in
the form attached hereto as Exhibit A (as such form may be amended from time to
time by Lessor) has been accepted. The rates for Service are set forth in
Exhibit D, unless otherwise specified in the applicable Purchase Order. The
Marketing Service Order shall contain the applicable lease terms for Lessee's
utilization of the System. Lessee may also order the services listed in Exhibit
B, subject to availability. Lessor may lease telecommunications capacity from
another carrier in order to provide the Services hereunder.
2. Payments. Lessee shall pay Lessor each month within 30 days of the
date of invoice: (i) the monthly lease rate (prorated for any partial month) for
each Available Circuit; and (ii) the charges for other services received. The
first invoice shall be for the first two months; each invoice thereafter shall
be for the following month. If any invoice is not paid when due: (i) a late
charge shall accrue equal to 1-1/2% (or the maximum legal rate, if less) of the
unpaid balance per month; and (ii) Lessor may suspend or terminate the Service.
3. Term. The term hereof shall continue through the end of the Circuit
Lease Term which is last to expire. If Service continues thereafter, the
applicable rates may be renegotiated; provided, however, that such rates shall
not exceed the present rates increased by a percentage equal to the rise in the
Department of Labor, Bureau of Labor Statistics, Consumer Price Index for all
Urban Consumers, U.S. City Average, Subgroup "All Items" (1982-1983=100) (the
"Consumer Price Index") during the period beginning with the first full month
following the date hereof and ending with the last full mouth immediately
preceding the date on which the rates hereunder are to be adjusted and Service
may be terminates by either parry upon 30 days' written notice. If the Consumer
Price Index ceases to be published or is converted into a different standard
reference base or otherwise revised, such other index as the parties shall agree
upon in writing shall be substituted for the Consumer Price Index; if the
parties are unable to agree as to such substituted index, such matter shall be
submitted to arbitration. Lessee may terminate any Circuit upon 90 days' notice;
provided that if termination occurs: (i) prior to the Activation Date, Lessee
shall reimburse Lessor for all costs of the implementation of such Circuit; and
(ii) on or after such date, Lessee shall pay: (A)
<PAGE>
all charges for Service previously rendered; and (B) the amount due through the
end of the applicable Circuit Lease Term (Lessor shall try to re-lease such
Circuit for such term, refunding to Lessee the amount so collected, if any). If
Lessor: (i) fails to provide Service within six months of the Requested Service
Date; or (ii) fails to cure a material breach hereof within 45 days of notice
from Lessee, Lessee may, as its only remedy, terminate the affected Circuit.
4. Limits of Liability. Lessor shall not be liable for any direct,
indirect, reliance or consequential damages, whether foreseeable or not, or for
any damage to property, loss of profits, cost of replacement services, or claims
of customers for service problem caused by any defect, delay in availability, or
failure in the Service or by any other cause. In no event shall Lessor be liable
in excess of the aggregate amount it has collected from Lessee hereunder. Lessor
shall give Lessee a credit in accordance with its then-current outage policy for
periods in which any Circuit loses continuity and fails to comply with
applicable specifications. Such credit shall be Lessee's sole remedy with
respect to such an event; provided, however, that no such credits shall be
allowed and Lessor shall not be liable for any Service defect from causes
outside its control, including accidents, cable cuts, fires, floods,
emergencies, government regulation, wars, or acts of God. Lessor shall have no
obligation to provide Lessee with any backup Circuits for Service ordered
hereunder. LESSOR DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES RELATING TO
SERVICE, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR ANY PARTICULAR PURPOSE. LESSEE HAS NOT RELIED ON ANY REPRESENTATION NOT SET
FORTH HEREIN.
5. General Terms. This Agreement shall be construed under the laws of
Texas. All notices shall be in writing and shall be deemed given as of the date
of delivery to the addresses set forth below. The waiver of a breach hereof
shall not be construed to be a waiver of any subsequent breach. Lessor may
terminate this Agreement without liability if Lessee becomes bankrupt or
insolvent. Each party may refer any dispute relating hereto to arbitration in
Austin, Texas under the rules of the American Arbitration Association, and in
such event neither party may commence any action based on such dispute, and any
action which has been commenced shall be stayed, pending the outcome of such
arbitration. Each party shall pay its own costs, expenses and attorneys' fees in
connection with any arbitration proceeding, unless the arbitration award in
connection therewith specifies otherwise. If any term hereof is held to be
invalid or unenforceable, this Agreement shall be construed without such invalid
or unenforceable term. This Agreement is the entire agreement between the
parties pertaining to the Circuits. This Agreement may only be modified by an
instrument in writing executed by each party. Neither party may assign this
Agreement without the written consent of the other party; provided, however,
that a security interest in this Agreement may be granted by Lessor to its
lenders so long as such lenders agree in writing to fulfill Lessor's obligations
hereunder. Subject to the limitations of liability set forth in
<PAGE>
Section 4 above, Lessee shall not disclose to any third party any information
regarding the rates hereunder. Each party (each, an "Indemnitor") shall
indemnify the other party (each, an "Indemnitee") for any damage or liability
incurred by the Indemnitee arising from the Indemnitor's intentional misconduct
or negligence. The rates hereunder do not include any sales, use or utility
taxes. Lessee shall pay to Lessor any such taxes that Lessor may be required to
collect or pay.
6. Definitions. For purposes hereof: "Available" means all necessary
equipment for a Circuit has been installed. "Activation Date" means the date a
Circuit is first made Available to Lessee. "Circuit" means a DS-0, DS-1 or DS-3.
"Circuit Lease Term" means the term of a Circuit specified in the applicable
Purchase Order. "Circuit Mileage" means the length of a Circuit specified in the
applicable Purchase Order. "DS-0" means a circuit complying with TR-TSY-000333
"Switched and Special Access Services - Transmission Parameter Limits and
Interface Combinations" Issue 1, July 1990. "DS-1" means a circuit complying
with AT&T Tech. Ref. Pub. 62411, December 1990, with Addendum 1, March 1991, and
Bellcore TR-MWT-000499, Issue 5, December 1993. "DS-3" shall mean a circuit
meeting the specifications set forth in AT&T Technical Reference Pub. 54014
Addendum 1, November 1992 and Bellcore TB-NWT-608499, Issue 5, December 1993.
"Purchase Order" means any Lessee purchase order accepted by Lessor. "Requested
Service Date" means the date Service on a Circuit is requested to commence
specified in the applicable Purchase Order. "Service" means transmission service
provided between North American DSX standard cross-connect panels located in
Lessor's terminal locations.
To confirm their agreement to be bound hereby, the parties have
executed this agreement below:
IXC Carrier, Inc. Diamond Net, I.S.P., Inc.
5000 Plaza on the Lake, Suite 200 7777 North Bonhomme, Suite 1000
Austin, Texas 78746-1050 Clayton, MO 63105
Attention: Contract Administration Attention: Kevin Yarbrough
Telephone No.: (512) 328-1112 Telephone No.: (314) 727-5596
Facsimile No.: (512) 328-7902 Facsimile No.: (314) 727-0180
By: /s/ John R. Flemming By: /s/ Andrew Gladney
-------------------------------- -----------------------------
John R. Flemming, Andrew Gladney,
Executive Vice President President & CEO
------------------------------------ --------------------------------
(Please Print - Name and Title) (Please Print - Name and Title)
<PAGE>
LIST OF EXHIBITS
Exhibit A Form of Purchase Order
Exhibit B Maintenance and other Additional Services
Exhibit C List of On-net Cities
Exhibit D List of Rates for Service
<PAGE>
EXHIBIT B
CUSTOMER MAINTENANCE SUPPORT
IXC Carrier, Inc.'s (hereinafter referred to as IXC) standard fees for
customer maintenance support services are as follows (unless set by precedence
in a service contract):
Maintenance services shall be defined as all work performed by IXC on
equipment provided by or on behalf of the Customer, or supervision of the
Customer's work within IXC's terminate facilities. Maintenance Service charges
are not billed for troubles found within that portion of a circuit provided by
IXC. The following billing rates apply for these services:
A. * per hour (4 hour minimum - if dispatch is required)
Monday through Friday during the business hours of 8:00 a.m. - 5:00 p.m. local
time, exclusive of the following holidays:
New Years Day
President's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day and the day after Thanksgiving
Christmas Day
B. * per hour (4 hour minimum) for overtime work done after
business hours (defined above) and/or on holidays (defined above) and/or all day
on Saturdays and Sundays.
C. As requests for maintenance services are typically made via
telephone, IXC must be advised, in writing as to the person(s) who are
authorized to request service. It is the Customer's responsibility to keep IXC
apprised of any changes to its list of representative(s).
D. To request technical assistance and help under the
maintenance services, a call must be made to out Network Control Center at
1-800-526-2488. This number should be used for IXC technical assistance,
troubleshooting or testing of circuits, not for service impairment or outages.
The person calling in must be on the authorized list in order to commit for
charges for this technical assistance. If that person is not on the list, the
request cannot be accommodated.
1. The Network Control Center personnel will take the
call, record the caller's name and phone number along with facts
concerning the assistance and support needed. The caller will then be
given the number of the "Assistance Ticket."
Page 1 of 4
<PAGE>
2. Upon completion of work, this "Assistance Ticket"
will be given to IXC's Accounting Department, and the customer will
subsequently be billed based upon the information on that ticket. A
copy will be attached to the invoice.
E. Except for emergencies, IXC technicians cannot be
dispatched unless requests are made in accordance with the above call-out
procedure.
Page 2 of 4
<PAGE>
ANCILLARY PRICING SCHEDULE FOR ON-NET SERVICE
NON-RECURRING CHARGES DS-1 DS-3
--------------------- ---- ----
New Order Installation (On-Net) * *
New Order Installation (Off-Net) * *
DS-1 Ramp-Up per DS-O * *
Order Change (less than 5 business days) * *
Order Cancellation (less than 5 business days) * *
ASR (new or disconnect) (Special Access Only) * *
ASR Supplement * *
Order Expedite * *
Reconfiguration Same as install Same as install
MONTHLY RECURRING CHARGES DS-1 DS-3
------------------------- ---- ----
Monthly circuit charge (IXC portion) * *
Cross-connect charge * *
Other Interexchange Carrier to Lessor local access
or bypass facility (Lessor long haul not involved)
Local bypass charge * *
Lessor POP to Lessor POP in same city, with no
Lessor long haul attached at either Lessor POP
MISCELLANEOUS RECURRING NON-RECURRING
------------- --------- -------------
M13 1 yr Term * *
2+yr Term * *
3+yr Term * *
ECHO CANCELLER (per circuit end) * *
SECOND END LOOP (Ex: for ADPCM) * *
DEMAND MAINTENANCE */hr 8a.m.-5p.m. M-F, 4 hour minimum
if dispatch is required; */hr after hours
with 4 hour minimum
RACK SPACE * - subject to availability
SHELF SPACE */ea/mo ICB install
DC POWER */amp/mo (5 amp minimum; 5 amp
increments)
CIF AC/DC POWER *
ALL OTHER SERVICES See Note (2)
(1) All of the above charges are subject to change with a 30-day notice.
(2) Services not described above will be considered special handling and
charges will be assessed on an individual basis.
Page 3 of 4
* CONFIDENTIAL TREATMENT REQUESTED
<PAGE>
DSO ANCILLARY PRICING
New Order Installation *
Order Cancellation Prior to Turn up *
Order Expedite *
Reconfiguration (City Pairs the Same) *
DACS Charge (Switching Only) *
DS0 DACS Port Charge (Bell access at DACS) *
DS1 DACS Port *
Minimum Charge per DS-0 *
Notes:
1. All of the above charges are subject to change with a 30 day notice.
2. Services not described above will be considered special handling and
charges will be assessed on an individual basis.
* CONFIDENTIAL TREATMENT REQUESTED
Page 4 of 4
<PAGE>
EXHIBIT C
ON-NET DS-1 AND DS-3 CITIES
ARIZONA DISTRICT OF COLUMBIA Flint
Phoenix LATA 666 Washington, D.C. LATA 236 2001 S. Grand Traverse
Phelps-Dodge Twr, Ste 1702 1828 L Street, N.W., Ste 260 (313)767
2600 N. Central (602)279 (202)833
Grand Rapids
Tucson LATA 668 ILLINOIS 209 Graham, S.W.
Arizona Bank Bldg. Chicago LATA 358 (616)235
33 N. Stone, Suite 1610 Prudential Building
(520)792 130 E. Randolph, Suite 4001 Jackson
(312)861 170 W. North Street
CALIFORNIA (517)783
Bakersfield LATA 734 INDIANA
1430 Truxton Ave., Ste 730 Indianapolis LATA 336 Kalamazoo
(805)327 Merchants Bank Bldg. 303 Mills St.
11 S. Meridian (616)385
Fresno LATA 728 Suite 1798/1799
4605 E. Vine (317)637 Lansing
(209)486 230 South St.
Southbend LATA 332 (517)482
Fresno Ter 211 West Washington St.
Guarantee Savings 19th Floor Midland
B1171 Fulton Mall, Ste. 1201 (219)233 1000 Jefferson
(209)268 (517)631
MARYLAND
Los Angeles LATA 730 Baltimore LATA 238 Pontiac
One Wilshire 1220 S. Howard 324 S. Saginaw
624 S. Grand, Suite 1615 (301)752 (313)338
(213)689
MICHIGAN Royal Oak
San Diego LATA 732 Ann Arbor 3100 W. 14 Mile Rd.
8933 Complex Dr. 1615 Plymouth Rd. (313)435
(619)569 (313)994
Saginaw
San Francisco LATA 722 Battle Creek 315 Meredith
Metropolitan Life Bldg. 175 Main Street (517)771
425 Market St, Ste 3800C (616)962
(415)543 MISSOURI
Bay City Kansas City LATA 524
Sunnyvale LATA 722 100 E. Hart Bank of Kansas City
111 Uranium (517)667 1125 Grand Ave., Suite 1704
(408)739 (816) 283
Detroit LATA 340
COLORADO Book Bldg. Suite 2609 St. Louis LATA 520
Colorado Springs LATA 658 1249 Washington Blvd. 900 Walnut, Suite 220
102 S. Tejon, Suite 780 (313)961 (314)231
(719)471
Detroit NEVADA
**Denver LATA 656 1860 Gratiot Ave. **Las Vegas LATA 821
Bell Building (313)259 Centel Bldg, Ste 400
931 14th Street, Ste. 622 125 S Las Vegas Blvd.
(303)572 (702)388
Page 1 of 3
<PAGE>
NEW JERSEY Tulsa LATA 538 Harlingen LATA 568
Newark LATA 224 Lookout Mountain 513 E. Jackson
744 Broad Street, 3rd Floor 3500 S. 26th West Avenue Matz Building
(201)824 (918)584 (210)425
(918)446
NEW MEXICO Houston LATA 560
Albuquerque LATA 664 PENNSYLVANIA 293 N. Main Street
200 Lomas Blvd, N.W. Philadelphia LATA 228 (713)224
13th Floor 2401 Locust St., 2nd Floor
(505)247 (215)564 Lubbock LATA 544
1220 Broadway, #1901
NEW YORK Pittsburgh LATA 234 (806)762
New York LATA 132 Oliver Building
60 Hudson St., Ste 206 535 Smithfield St., Ste 2650 McAllen LATA 568
(212)285 (412)281 200 S. 10th Street, Suite 704
(210)687
OHIO TEXAS
Akron LATA 325 Abilene LATA 550 Midland LATA 542
1 Cascade Plaza, Ste 1950 1049 N. Third, Suite 500 KMID-TV Studio
Main & Bowery (915)675 La Force Blvd &
(216)535 Air Terminal
Amarillo LATA 546 (915)561
Cincinnati LATA 922 Amarillo Petroleum Bldg.
2300 Carew Tower 203 W. 8th, Suite 607/608 San Angelo LATA 961
Suite 4701 (806)373 36 E. Twohig, 15th Floor
441 Vine St. (513)651 (915)653
Austin LATA 558
Cleveland LATA 320 621 Pleasant Valley Road San Antonio LATA 566
R.F. Keith Bldg., Suite 2117 (512)389 660 S. Santa Rosa
1621 Euclid Ave. (210)225
(216)771 Corpus Christi LATA 564
606 N. Carancahua, Ste 816 Waco LATA 556
Columbus LATA 324 Wilson Plaza 100 S. 26th Street
Borden Bldg., Level 2B (512)882 (817)750
180 E. Broad St.
614(469) Dallas LATA 552 **Priced on an Individual
Tower of the Americas Case Basis (ICB)
Dayton LATA 328 2323 Bryan, Suite 380
1 National Bank Bldg.
Suite 2220 2223 Houston St.
130 W. Second (513)461 (214)954 (214)969
Toledo LATA 326 El Paso LATA 540
319 Madison Ave., Ste 2901 El Paso National
(419)242 Bank Bldg.
OKLAHOMA 201 E. Main, Suite 1702
Oklahoma City LATA 536 (915)533
Liberty Tower
100 N. Broadway, Ste 3020 Fort Worth LATA 552
(405)232 WT Waggoner Blvd.
810 Houston Suite 1705
(817)870
Page 2 of 3
<PAGE>
INSTALLED DS-0 CITIES AUGUST, 1996
ARIZONA NPA/NNX TEXAS NPA/NNX
Phoenix 602-279
Austin 512-389
CALIFORNIA Corpus Christi 512-883
Dallas 214-741
Los Angeles 213-622 El Paso 915-533
San Diego 619-419 Fort Worth 817-777
Stockton 209-463 Harlingen 210-425
Houston 713-224
DISTRICT OF COLUMBIA San Antonio 210-222
Washington, DC 202-245 McAllen 210-632
ILLINOIS
Chicago 312-861 VIRGINIA
Norfolk 804-622
MARYLAND
Baltimore 410-752 TOTAL DS-O CITIES 26
MICHIGAN All cities are equipped for DSO services.
Birmingham 313-435
Additional cities will be added if cost
MISSOURI is justified.
Kansas City 816-221
St. Louis 314-231
NEW MEXICO
Albuquerque 505-247
NEW YORK
New York City 212-285
OHIO
Dayton 513-252
OKLAHOMA
Oklahoma City 405-232
Tulsa 918-582
PENNSYLVANIA
Philadelphia 215-988 NPA/NNX
Austin 512-389
Corpus Christi 512-883
Dallas 214-741
El Paso 915-533
Fort Worth 817-777
Harlingen 210-425
Houston 713-224
San Antonio 210-222
McAllen 210-632
Page 3 of 3
<PAGE>
EXHIBIT D
List of Rates for Service
-------------------------
On-Net Service
--------------
DS-0 Service I.C.B.
DS-1 Service .1410
DS-3 Service I.C.B.
Service is for a one (1) year term for On-Net.
Off-Net Service
---------------
DS-0 Service I.C.B.
DS-1 Service I.C.B.
DS-3 Service I.C.B.
Service is for a one (1) year term or the term of the Underlying Carrier,
whichever is greater.
Page 1 of 1
<PAGE>
------------------
Req'st Svc. Date: EXHIBIT A OFFICE USE ONLY
----------------- IXC CARRIER, INC.
Accepted Earlier Activation: MARKET SERVICE ORDER (MS0)
Y N MSO#
------ ---------- ------------
Ckt ID:
---------------------- ------------------
PURCHASE ORDER FORM FOR CUSTOMER ORDER NO:
--------------------
Pursuant to the DIGITAL SERVICE AGREEMENT by and between IXC CARRIER, INC.
As LESSOR and as LESSEE,
--------------------------------------------------------------------------
dated , 19 , LESSEE orders and LESSOR shall provide the following Digital Transmission Service:
---------- ---
New Renew Qty Rate Term Miles
--------------- --------------
Cancel Disconnect DS-3
--------------- -------------- ---------- --------- ---------- ----------------
Change Expedite Y N DS-1
--------------- ----- ------ ---------- --------- ---------- ----------------
On Net Off Net DS0
--------------- -------------- ---------- --------- ---------- ----------------
Protocol Reconfigure CIF
--------------- -------------- ---------- --------- ---------- ----------------
Other Other
------------------------------------------ ---------- --------- ---------- ----------------
Customer Contact: Phone #: Fax #
-------------------------------- -------------------- -------------------------
Technical Contact: Phone #: Fax #
-------------------------------- -------------------- -------------------------
CITY LOCATION A: CITY LOCATION B:
-------------------------------- --------------------------------------------
-------------------------------------------------------------------------------------------------------------------
Special Switched Special Switched
---------- ------------ ---------- ----------------
Bypass Y N Owner Bypass Y N Owner
--- ---- ------------ ---- ----- ----------------
LESSOR TO PROVIDE: CFA: Y N LESSOR TO PROVIDE: CFA: Y N
--- ---- ---- ------
LOA: Y N ASR: Y N LOA: Y N ASR: Y N
--- --- --- ---- --- ---- ---- ------
CUSTOMER (LESSEE) TO PROVIDE: CUSTOMER (LESSEE) TO PROVIDE:
LOA: Y N Coordinated Convert Y N LOA: Y N Coordinated Convert Y N
--- --- --- --- --- ----- ------
CIF Arrangement Y N CIF Attach Y N CIF Arrangement Y N CIF Attach Y N
--- --- --- --- --- ---- ------
Special Instructions Special Instructions
------------------------------ -----------------------------------------
----------------------------------------------------- ------------------------------------------------------------
----------------------------------------------------- ------------------------------------------------------------
MONTHLY LEASE RATE: NON RECURRING CHARGES:
Monthly IXC Charge: $ Installation$ ASR: $
---------------- ---------------- -----------------
Eqpt. Lease Charge: $ Installation$ Reconfig $
---------------- ---------------- -----------------
Echo Canceller: $ Installation$ Expedite $
---------------- ---------------- -----------------
CIF Racks: $ Installation$
---------------- ----------------
CIF Power: $ Installation$
---------------- ----------------
Other: $ Installation$
---------------- ----------------
TOTAL: $ TOTAL OF NON RECURRING CHARGES: $
---------------- ----------------
Notwithstanding anything in the Digital Service Agreement to the contrary,
(1) a security interest in this Agreement may be granted by Lessor to any
Lender and (2) Lessor may from time to time assign all its rights and
obligations hereunder with respect to any Circuits to any Affiliate. Upon
such assignment herein this Agreement shall be deemed to be multiple
agreements, each upon the terms and conditions set forth herein by and
between Lessee and such affiliate with respect to such circuit between
Lessor and Lessee with respect to the circuit not so assigned.
IN WITNESS WHEREOF, the parties have executed this PURCHASE ORDER on the day of 19
------- --------- ---
------------------------------------------------------ -------------------------------------------------------
LESSOR APPROVAL/TITLE LESSEE AUTHORIZED REPRESENTATIVE/TITLE
(Service Provider) (Customer)
PLEASE FAX THIS DOCUMENT TO CUSTOMER SERVICE FAX # (512) 328-7810
----------------------------------------------------------------------------------------------------------------------
For Office Use Only Version 2.0 4/11/95
----------------------------------------------------------------------------------------------------------------------
<PAGE>
AMENDMENT NO. 1 TO SERVICE AGREEMENT
CONFIDENTIAL MATERIALS HAVE BEEN OMITTED FROM THIS EXHIBIT PURSUANT TO A REQUEST
FOR CONFIDENTIAL TREATMENT AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES
AND EXCHANGE COMMISSION. ASTERISKS DENOTE OMISSIONS.
This Amendment No. 1 to Service Agreement (this "Amendment")
is made as of October 22, 1996 (the "Amendment Effective Date") by and between
IXC Carrier, Inc., a Nevada corporation ("Lessor"), and Diamond.Net, I.S.P.,
Inc., a Missouri corporation ("Lessee").
BACKGROUND
This Amendment is made with reference to the following facts:
A. Lessee and Lessor are parties to that certain Service
Agreement (the "Agreement") dated as of August 15, 1996.
B. The parties desire to amend the Agreement pursuant to the
terms set forth below. Each capitalized term used and not elsewhere defined
herein shall have the meaning set forth for it in the Agreement.
TERMS OF AMENDMENT
Accordingly, in consideration of the mutual promises set forth
below, the parties hereto hereby agree as follows:
1. The following paragraphs are hereby added to the end of
Section 1. Scope and Rates of the Agreement to read in their entirety as
follows:
Lessee may, at its option, reconfigure On-net DS-0,
DS-1 or On-net DS-3 Circuits by disconnecting such Circuits
and simultaneously ordering new On-net Circuits from Lessor's
unused capacity, but only if all the following conditions are
met: (i) such Circuits to be disconnected have been in service
at the time of such reconfiguration for at least three months
(for DS-0 and DS-1 Circuits) or six months (for DS-3
Circuits), (ii) Service capacity on each such new Circuit is
available from Lessor (Lessor shall not be obligated to
construct new Circuit capacity to fill any Marketing Service
Order); (iii) Lessee shall pay for such reconfiguration the
charge therefore set forth in Exhibit B; and (iv) the
aggregate monthly invoicing hereunder for the new Circuits
involved in such reconfiguration must be equal to, or greater
than, the aggregate monthly invoicing for the disconnected
Circuits. Lessee shall have the right to reconfigure on-net
service and such on-net reconfiguration, so long as it results
in an upgrade in service and revenue to Lessor, shall be
reconfigured at * of the normal reconfiguration charges on
the ancillary pricing exhibit.
Lessor may in the future offer high-capacity services
of on-net OC-3C service or larger capacity services. In the
event Lessor offers
1
* CONFIDENTIAL TREATMENT REQUESTED
<PAGE>
such on-net services, Lessee may reconfigure existing circuits
into such high-capacity services on mutually agreeable terms.
Notwithstanding the foregoing paragraph, Lessee's
existing DS-1 Circuit (the "Existing DS-1 Circuit") between
St. Louis and Kansas City (No. DNN017903) shall be made a part
of a DS-3 Circuit ordered by lessee (the "Ordered DS-3
Circuit") between St. Louis and Kansas City, Lessee shall be
charged only for the Ordered DS-3 Circuit and not for the
Existing DS-1 Circuit as of the date the Ordered DS-3 Circuit
is activated or the Amendment Effective Date, whichever is
later (the "Start Date"), and Lessee shall remain responsible
for any charges incurred in connection with the Existing DS-1
Circuit prior to the Start Date.
Lessee shall order each of the Circuits set forth in
Phase I of Exhibit E (the "Phase 1 Circuits") on or before
November 29, 1996 and each of the Circuits set forth in Phase
2 of Exhibit E (the "Phase 2 Circuits") on or before May 1,
1997. Prior to ordering the Phase 2 Circuits, Lessee may elect
to replace any of the Phase 2 Circuits with Circuits
originating and/or terminating in different cities (the
"Replacement Phase 2 Circuits") subject to availability by
Lessor; provided, however, that Lessee shall pay for the
Replacement Phase 2 Circuits at the rates set forth in Exhibit
D and the aggregate monthly lease rate for the Replacement
Phase 2 Circuits must be equal to, or greater than, the
aggregate monthly lease rate for the replaced Circuits. The
monthly lease rate for each of the Phase I Circuits shall be
$0 for the five month period immediately following the
activation date of each Circuit in Phase I (the "Five Month
Free Period") and Lessee's first invoice for the Phase I
Circuits shall be for two months Service for each Phase I
Circuit and be due within the 30 day period immediately
following the Five Month Free Period. The monthly lease rate
for the Phase 2 Circuits shall be $0 for the one month period
immediately following the activation date of each Circuit in
Phase 2 (the "One Month Free Period") and Lessee's first
invoice for each of the Phase 2 Circuits shall be for two
months Service for the Phase 2 Circuits and be due within the
30 day period immediately following the One Month Free Period.
In the event Lessor fails to provide the Service within 60
days of the Requested Service Commencement Date for any
Circuit, then (a) Lessee, at its option, may terminate that
Service on the affected Circuit without any liability
whatsoever and (b) Lessee's * Take-or-Pay Commitment (set
forth below) shall be reduced by the total aggregate monthly
lease rates of the Circuits which could not be supplied by
Lessor within such period (the "Unsupplied Circuits") if
Lessee procures the Unsupplied Circuits from another carrier
and provides Lessor with a copy of an invoice from such 2
* CONFIDENTIAL TREATMENT REQUESTED
<PAGE>
carrier within 90 days from the Requested Service Commencement
Date. Lessor shall provide Lessee with Circuit routing
information for all on-net Circuits ordered hereunder for
Lessee's network planning purposes as soon as such information
is available.
Lessee shall have a Take-or-Pay Commitment of * per
month beginning July 1, 1997 and continuing 60 months
thereafter (the "Take-or-Pay Commitment Period")."
2. The following sentence is hereby added to the end of
Section 2. Payments of the Agreement to read in its entirety as follows:
"Notwithstanding anything herein to the contrary, no
termination of this Agreement or any Circuit shall affect or
reduce Lessee's obligation to make the "Take-or-Pay
Commitment" payments required by Section 1; other than as set
forth in Section 1. Scope and Rates above."
3. The first sentence of Section 3. Term of the Agreement is
hereby amended to read in its entirety as follows:
"The term of this Agreement shall commence upon the date
hereof and shall continue until the later of: (i) the end of
the Take-or-Pay Commitment Period; and (ii) the end of the
Circuit Lease Term of the Circuit ordered hereunder which is
last to expire."
4. The definition of "Take-or-Pay Commitment" is hereby added
to the end of Section 6. Definitions of the Agreement to read in its entirety as
follows:
"Take-or-Pay Commitment" shall mean, with respect to a
certain period and amount, that Lessee has the obligation to
pay for Service hereunder in such amount for each month during
such period, whether or not such Service is used. Charges for
Services other than DS-0, DS-1, DS-3, OC type services and
monthly recurring ancillary services (such as installation,
local loops and any other services) shall not be counted
toward the Take-or-Pay Commitment."
5. The Non-Recurring Charge for New Order Installation of each
On-Net DS-3 as set forth in Exhibit B of the Agreement is hereby increased from
* to * and the following paragraph is hereby added to the end of Exhibit B to
read in its entirety as follows:
"For purposes of this Exhibit B, "Configuration" means the
relative arrangement, Phases, or connection pattern of a
circuit and its subcomponent parts/objects; "Reconfiguration"
means any change from
3
<PAGE>
the original configuration of a circuit specified in an
original Marketing Service Order;
"Cross Connect" means a point in a network where a circuit
is connected from one facility to another by cabling between
the equipment.
6. Exhibit D of the Agreement is hereby amended to read in its
entirety as set forth in Exhibit D hereto.
7. Exhibit E hereto is hereby added to the Agreement as
Exhibit E thereto.
8. This Amendment is effective as of the Amendment Effective
Date.
9. To the extent amended hereby, this Amendment supersedes the
Agreement and any prior written or oral agreement between the parties with
respect to the subject matter contained in this Amendment. All other terms and
conditions of the Agreement not specifically amended herein shall remain in full
force and effect.
IN WITNESS WHEREOF, the parties have executed this Amendment.
IXC CARRIER, INC. DIAMOND.NET, I.S.P., INC.
By: /s/ John R. Flemming By: /s/ Andrew Gladney
------------------------------------------------- -------------------------------------------------
Name: John R. Flemming Name: Andrew Gladney
------------------------------------------------ ------------------------------------------------
Title: Executive Vice President Title: President & CEO
----------------------------------------------- -----------------------------------------------
----------------------------------------------------- -----------------------------------------------------
Approved as to form Legal dept.
4
<PAGE>
--------------------------------
Req'st Svc. Date: EXHIBIT A OFFICE USE ONLY
---------------- IXC CARRIER, INC.
Accepted Earlier Activation: MARKET SERVICE ORDER (MSO) MSO#
Y N -------------------
------ ---------- --------------------------------
Ckt ID:
----------------------
PURCHASE ORDER FORM FOR CUSTOMER ORDER NO:
----------------------
Pursuant to the DIGITAL SERVICE AGREEMENT by and between IXC CARRIER, INC.
As LESSOR and as LESSEE,
------------------------------------------------------------------------------------------
dated , 19 , LESSEE orders and LESSOR shall provide the following Digital Transmission Service:
------------ --
New Renew Qty Rate Term Miles
--------------- --------------
Cancel Disconnect DS-3
--------------- -------------- ---------- --------- ---------- ----------------
Change Expedite Y N DS-1
--------------- ----- ------ ---------- --------- ---------- ----------------
On Net Off Net DS0
--------------- -------------- ---------- --------- ---------- ----------------
Protocol Reconfigure CIF
--------------- -------------- ---------- --------- ---------- ----------------
Other Other
------------------------------------------ ---------- --------- ---------- ----------------
Customer Contact: Phone #: Fax #
--------------------------------- ---------------------- ----------------------
Technical Contact: Phone #: Fax #
--------------------------------- ---------------------- ----------------------
CITY LOCATION A: CITY LOCATION B:
--------------------------------- --------------------------------------------
-------------------------------------------------------------------------------------------------------------------
Special Switched Special Switched
---------- ------------ ---------- ----------------
Bypass Y N Owner Bypass Y N Owner
--- ---- ----------------- ---- ----- --------------------
LESSOR TO PROVIDE: CFA: Y N LESSOR TO PROVIDE: CFA: Y N
---- ----- ----- ------
LOA: Y N ASR: Y N LOA: Y N ASR: Y N
---- ---- ---- ----- ---- ---- ---- ------
CUSTOMER (LESSEE) TO PROVIDE: CUSTOMER (LESSEE) TO PROVIDE:
LOA: Y N Coordinated Convert Y N LOA: Y N Coordinated Convert Y N
---- ---- --- --- --- --- ---- ------
CIF Arrangement Y N CIF Attach Y N CIF Arrangement Y N CIF Attach Y N
--- --- --- --- --- --- ---- ------
Special Instructions ` Special Instructions
------------------------------ ------------------------------
MONTHLY LEASE RATE: NON RECURRING CHARGES:
Monthly IXC Charge: $ Installation $ ASR: $
---------------- ---------------- -----------------
Eqpt. Lease Charge: $ Installation $ Reconfig $
---------------- ---------------- -----------------
Echo Canceller: $ Installation $ Expedite $
---------------- ---------------- -----------------
CIF Racks: $ Installation $
---------------- ----------------
CIF Power: $ Installation $
---------------- ----------------
Other: $ Installation $
---------------- ----------------
TOTAL: $ TOTAL OF NON RECURRING CHARGES: $
---------------- -----------------
Notwithstanding anything in the Digital Service Agreement to the contrary, (1) a security interest in
this Agreement may be granted by Lessor to any Lender and (2) Lessor may from time to time assign all its
rights and obligations hereunder with respect to any Circuits to any Affiliate. Upon such assignment herein
this Agreement shall be deemed to be multiple agreements, each upon the terms and conditions set
forth herein by and between Lessee and such affiliate with respect to such circuit between Lessor and Lessee
with respect to the circuit not so assigned.
IN WITNESS WHEREOF, the parties have executed this PURCHASE ORDER on the day of 19
----- --------- --
------------------------------------------------ ------------------------------------------------------------------
LESSOR APPROVAL/TITLE LESSEE AUTHORIZED REPRESENTATIVE/TITLE
(Service Provider) (Customer)
PLEASE FAX THIS DOCUMENT TO CUSTOMER SERVICE FAX # (512) 328-7810
----------------------------------------------------------------------------------------------------------------------
For Office Use Only Version 2.0 4/11/95
----------------------------------------------------------------------------------------------------------------------
<PAGE>
CUSTOMER MAINTENANCE SUPPORT
IXC Communications, Inc.'s (hereinafter referred to as IXC) standard
fees for customer maintenance support services are as follows (unless set by
precedence in a service contract):
Maintenance services shall be defined as all work performed by IXC on
equipment provided by or on behalf of the Customer, or supervision of the
Customer's work within IXC's terminate facilities. Maintenance Service charges
are not billed for troubles found within that portion of a circuit provided by
IXC. The following billing rates apply for these services:
A. * per hour (4 hour minimum - if dispatch is required)
Monday through Friday during the business hours of 8:00 a.m. - 5:00 p.m. local
time, exclusive of the following holidays:
New Years Day
President's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day and the day after Thanksgiving
Christmas Day
B. * per hour (4 hour minimum) for overtime work done after
business hours (defined above) and/or on holidays (defined above) and/or all day
on Saturdays and Sundays.
C. As requests for maintenance services are typically made via
telephone, IXC must be advised, in writing as to the person(s) who are
authorized to request service. It is the Customer's responsibility to keep IXC
apprised of any changes to its list of representative(s).
D. To request technical assistance and help under the
maintenance services, a call must be made to our Network Control Center at
1-800-526-2488. This number should be used for IXC technical assistance,
troubleshooting or testing of circuits, not for service impairment or outages.
The person calling in must be on the authorized list in order to commit for
charges for this technical assistance. If that person is not on the list, the
request cannot be accommodated.
1. The Network Control Center personnel will take the
call, record the caller's name and phone number along with facts
concerning the assistance and support needed. The caller will then be
given the number of the "Assistance Ticket."
Page 1 of 3
* CONFIDENTIAL TREATMENT REQUESTED
<PAGE>
2. Upon completion of work, this "Assistance Ticket"
will be given to IXC's Accounting Department, and the customer will
subsequently be billed based upon the information on that ticket. A
copy will be attached to the invoice.
E. Except for emergencies, IXC technicians cannot be
dispatched unless requests are made in accordance with the above call-out
procedure.
Page 2 of 3
<PAGE>
EXHIBIT E
DIAMONDNET DS3 CIRCUITS
Rate Section
---------------------------------------------------------------------------------------------
V&H Banded
City A City B Availability Miles $250k Rate Monthly Installation
-----------------------------------------------------------------------------------------------------
P St. Louis Kansas City Normal 208 * * $2,000
H Chicago Detroit Normal 207 * * $2,000
A Detroit Pittsburgh Normal 206 * * $2,000
S Pittsburgh New York Normal 318 * * $2,000
E New York Philadelphia Normal 34 * * $2,000
Philadelphia Washington, DC Normal 124 * * $2,000
1 Washington, DC Atlanta Normal 541 * * $2,000
Atlanta Houston Normal 702 * * $2,000
Houston Austin Normal 144 * * $2,000
Dallas Phoenix 12/31/96 Note** 888 * * $2,000
Phoenix Los Angeles 2/28/97 Note** 359 * * $2,000
Total *
Rate Section Billing Summary
-----------------------------------------------------------------------------------------------------
Month Month 7
City A City B Month 1 Month 2 Month 3 Month 4 Month 5 6 thru 65
-------------------------------------------------------------------------------------------------------------
P St. Louis Kansas City
H Chicago Detroit
A Detroit Pittsburgh
S Pittsburgh New York
E New York Philadelphia
Philadelphia Washington, DC
1 Washington, DC Atlanta
Atlanta Houston
Houston Austin
Dallas Phoenix
Phoenix Los Angeles
Total * * * * * * *
Note: Above rates under Phase 1 offer are provided with the following terms and conditions.
o Total contract term of 65 months for each circuit provided. -------------------------------------------
o Billing during the first five months is *. Five Months of Billing *
o Billing from 5th month forward is Monthly recurring plus monthly 60 Months Amortize *
amortized amount of first five months. -------------------------------------------
o All circuits of Phase 1 must be ordered as a package.
o Normal Availability is approximately 30 days after receipt of firm
order.
** If the availability of the Dallas-Phoenix or the Phoenix-Los Angeles
circuit is unsatisfactory, they can be deleted from this Phase without
penalty.
-----------------------------------------------------------------------------------------------------------------------------------
P Los Angeles Santa Clara Normal 313 * * $2,000
H Santa Clara San Francisco Normal 38 * * $2,000
A San Francisco Salt Lake Normal 598 * * $2,000
S Salt Lake Denver Normal 370 * * $2,000
E Denver Kansas City Normal 558 * * $2,000
Atlanta Miami Normal 600 * * $2,000
2 Chicago New York Normal 712 * * $2,000
Total *
---------------------------------------
P Los Angeles Santa Clara
H Santa Clara San Francisco
A San Francisco Salt Lake
S Salt Lake Denver
E Denver Kansas City
Atlanta Miami
2 Chicago New York
Total * * * * * * *
Note: Above rates under Phase 2 offer are provided with the following terms and conditions:
o Total contract term of 81 months for each circuit provided. ----------------------
o All circuits of Phase 2 must be ordered as a package. One Month of Billing *
o All circuits of Phase 1 must be ordered to quantity for Phase 2 circuits. 60 Months Amortize *
o Billing during first month is *. ----------------------
o Billing from 2nd month forward is Monthly recurring plus amortized amount of first month.
o Normal Availability is approximately 30 days after receipt of firm order.
-----------------------------------------------------------------------------------------------------------------------------------
* CONFIDENTIAL TREATMENT REQUESTED
Page 3 of 3
<PAGE>
EXHIBIT D
List of Rates for Service
-------------------------
DS-0 Service *
DS-1 Service *
DS-3 Service
Term Miles Rate per DS-0 Mile
---- ----- ------------------
ON-NET 0 - 250 *
PHASE 1 65 months
251 - 500 *
OFF-NET 501 - 1,000 *
PHASE 2 61 months
1,000+ *
* CONFIDENTIAL TREATMENT REQUESTED
<PAGE>
INSTALLED DS-0 CITIES OCTOBER, 1996
ARIZONA NPA/NNX TEXAS NPA/NNX
Phoenix 602-279 Austin 512-389
Corpus Christi 512-883
CALIFORNIA Dallas 214-741
Los Angeles 213-622 El Paso 915-533
San Diego 619-419 Fort Worth 817-777
Stockton 209-463 Harlingen 210-425
Houston 713-224
DISTRICT OF COLUMBIA San Antonio 210-222
Washington, DC 202-245 McAllen 210-632
ILLINOIS VIRGINIA
Chicago 312-861 Norfolk 804-622
MARYLAND TOTAL DS-0 CITIES 26
Baltimore 410-752
All cities are equipped for DSO services.
MICHIGAN
Birmingham 313-435 Additional cities will be added if cost is justified.
MISSOURI
Kansas City 816-221
St. Louis 314-231
NEW MEXICO
Albuquerque 505-247
NEW YORK
New York City 212-285
OHIO
Dayton 513-252
OKLAHOMA
Oklahoma City 405-232
Tulsa 918-582
PENNSYLVANIA
Philadelphia 215-988
<PAGE>
EXHIBIT C
ON-NET DS-1 AND DS-3 CITIES
ARIZONA DISTRICT OF COLUMBIA Flint
Phoenix LATA 666 Washington, D.C. LATA 236 2001 S. Grand Traverse
Phelps-Dodge Twr, Ste 1702 1828 L Street, N.W., Ste 260 (313)767
2600 N. Central (602)279 (202)833
Grand Rapids
Tucson LATA 668 ILLINOIS 209 Graham, S.W.
Arizona Bank Bldg. Chicago LATA 358 (616)235
33 N. Stone, Suite 1610 Prudential Building
(520)792 130 E. Randolph, Suite 4001 Jackson
(312)861 170 W. North Street
CALIFORNIA (517)783
Bakersfield LATA 734 INDIANA
1430 Truxton Ave., Ste 730 Indianapolis LATA 336 Kalamazoo
(805)327 Merchants Bank Bldg. 303 Mills St.
11 S. Meridian (616)385
Fresno LATA 728 Suite 1798/1799
4605 E. Vine (317)637 Lansing
(209)486 230 South St.
Southbend LATA 332 (517)482
Fresno Ter 211 West Washington St.
Guarantee Savings 19th Floor Midland
B1171 Fulton Mall, Ste. 1201 (219)233 1000 Jefferson
(209)268 (517)631
MARYLAND
Los Angeles LATA 730 Baltimore LATA 238 Pontiac
One Wilshire 1220 S. Howard 324 S. Saginaw
624 S. Grand, Suite 1615 (301)752 (313)338
(213)689
MICHIGAN Royal Oak
San Diego LATA 732 Ann Arbor 3100 W. 14 Mile Rd.
8933 Complex Dr. 1615 Plymouth Rd. (313)435
(619)569 (313)994
Saginaw
San Francisco LATA 722 Battle Creek 315 Meredith
Metropolitan Life Bldg. 175 Main Street (517)771
425 Market St, Ste 3800C (616)962
(415)543 MISSOURI
Bay City Kansas City LATA 524
Sunnyvale LATA 722 100 E. Hart Bank of Kansas City
111 Uranium (517)667 1125 Grand Ave., Suite 1704
(408)739 (816) 283
Detroit LATA 340
COLORADO Book Bldg. Suite 2609 St. Louis LATA 520
Colorado Springs LATA 658 1249 Washington Blvd. 900 Walnut, Suite 220
102 S. Tejon, Suite 780 (313)961 (314)231
(719)471
Detroit NEVADA
**Denver LATA 656 1860 Gratiot Ave. **Las Vegas LATA 821
Bell Building (313)259 Centel Bldg, Ste 400
931 14th Street, Ste. 622 125 S Las Vegas Blvd.
(303)572 (702)388
<PAGE>
NEW JERSEY Tulsa LATA 538 Harlingen LATA 568
Newark LATA 224 Lookout Mountain 513 E. Jackson
744 Broad Street, 3rd Floor 3500 S. 26th West Avenue Matz Building
(201)824 (918)584 (210)425
(918)446
NEW MEXICO Houston LATA 560
Albuquerque LATA 664 PENNSYLVANIA 293 N. Main Street
200 Lomas Blvd, N.W. Philadelphia LATA 228 (713)224
13th Floor 2401 Locust St., 2nd Floor
(505)247 (215)564 Lubbock LATA 544
1220 Broadway, #1901
NEW YORK Pittsburgh LATA 234 (806)762
New York LATA 132 Oliver Building
60 Hudson St., Ste 206 535 Smithfield St., Ste 2650 McAllen LATA 568
(212)285 (412)281 200 S. 10th Street, Suite 704
(210)687
OHIO TEXAS
Akron LATA 325 Abilene LATA 550 Midland LATA 542
1 Cascade Plaza, Ste 1950 1049 N. Third, Suite 500 KMID-TV Studio
Main & Bowery (915)675 La Force Blvd &
(216)535 Air Terminal
Amarillo LATA 546 (915)561
Cincinnati LATA 922 Amarillo Petroleum Bldg.
2300 Carew Tower 203 W. 8th, Suite 607/608 San Angelo LATA 961
Suite 4701 (806)373 36 E. Twohig, 15th Floor
441 Vine St. (513)651 (915)653
Austin LATA 558
Cleveland LATA 320 621 Pleasant Valley Road San Antonio LATA 566
R.F. Keith Bldg., Suite 2117 (512)389 660 S. Santa Rosa
1621 Euclid Ave. (210)225
(216)771 Corpus Christi LATA 564
606 N. Carancahua, Ste 816 Waco LATA 556
Columbus LATA 324 Wilson Plaza 100 S. 26th Street
Borden Bldg., Level 2B (512)882 (817)750
180 E. Broad St.
614(469) Dallas LATA 552 **Priced on an Individual Case Basis (ICB)
Tower of the Americas
Dayton LATA 328 2323 Bryan, Suite 380
1 National Bank Bldg.
Suite 2220 2223 Houston St.
130 W. Second (513)461 (214)954 (214)969
Toledo LATA 326 El Paso LATA 540
319 Madison Ave., Ste 2901 El Paso National
(419)242 Bank Bldg.
201 E. Main, Suite 1702
OKLAHOMA (915)533
Oklahoma City LATA 536
Liberty Tower Fort Worth LATA 552
100 N. Broadway, Ste 3020 WT Waggoner Blvd.
(405)232 810 Houston, Suite 1705
(817)870
<PAGE>
ANCILLARY PRICING SCHEDULE FOR ON-NET SERVICE
NON-RECURRING CHARGES DS-1 DS-3
--------------------- ---- ----
New Order Installation (On-Net) * *
New Order Installation (Off-Net) * *
DS-1 Ramp-Up per DS-O * *
Order Change (less than 5 business days) * *
Order Cancellation (less than 5 business days) * *
ASR (new or disconnect) (Special Access Only) * *
ASR Supplement * *
Order Expedite * *
Reconfiguration Same as install Same as install
MONTHLY RECURRING CHARGES DS-1 DS-3
------------------------- ---- ----
Monthly circuit charge (IXC portion) * *
Cross-connect charge * *
Other Interexchange Carrier to Lessor local access
or bypass facility (Lessor long haul not involved)
Local bypass charge * *
Lessor POP to Lessor POP in same city, with no
Lessor long haul attached at either Lessor POP.
MISCELLANEOUS RECURRING NON-RECURRING
------------- --------- -------------
M13 1 yr Term * *
2+yr Term * *
3+yr Term * *
ECHO CANCELLER (per circuit end) * *
SECOND END LOOP (Ex: for ADPCM) * *
DEMAND MAINTENANCE * /hr 8a.m.-5p.m. M-F, 4 hour minimum
if dispatch is required; * /hr after hours
with 4 hour minimum
RACK SPACE * - subject to availability
SHELF SPACE * /ea/mo ICB install
DC POWER * /amp/mo (5 amp minimum; 5 amp
increments)
CIF AC/DC POWER *
ALL OTHER SERVICES See Note (2)
(1) All of the above charges are subject to change with a 30-day notice.
(2) Services not described above will be considered special handling and
charges will be assessed on an individual basis.
* CONFIDENTIAL TREATMENT REQUESTED