Sample Business Contracts
Operating and Marketing Plan - WorldSpace Corp.
EXHIBIT F
OPERATING AND MARKETING PLAN
Annual Operating Plan
WorldSpace Annual Operating Plan (Expense Budget) 1/3
Contribution Margin | Headcount Expense | Travel & Entertainment | Facilities | Equipment | Sales & Marketing | Outside Services | Other | Total Expenses | EBITDA | |||||||||||
011-CEO-OCOB | ||||||||||||||||||||
003-CEO-MESSF | ||||||||||||||||||||
004-CEO-Chan | ||||||||||||||||||||
005-CEO-Eyob | ||||||||||||||||||||
006-CEO-STPA | ||||||||||||||||||||
017-CEO-CTO | ||||||||||||||||||||
029-CEO-Roxe | ||||||||||||||||||||
Total CEO | ||||||||||||||||||||
002-COO-OCOO | ||||||||||||||||||||
111-GA-WEUM | ||||||||||||||||||||
007-FS-OCFO | ||||||||||||||||||||
008-FS-HR | ||||||||||||||||||||
009-FS-ADMN | ||||||||||||||||||||
010-FS-IT | ||||||||||||||||||||
011-FS-FINA | ||||||||||||||||||||
Total Finance-Admin | ||||||||||||||||||||
* | ||||||||||||||||||||
012-EO-PREN | ||||||||||||||||||||
013-EO-ADMN | ||||||||||||||||||||
014-EO-ADSD | ||||||||||||||||||||
015-EO-GSEN | ||||||||||||||||||||
016-EO-BCNO | ||||||||||||||||||||
018-EO-ENSO | ||||||||||||||||||||
028-EO-AFSP | ||||||||||||||||||||
Total E&O | ||||||||||||||||||||
019-AC-ADMN | ||||||||||||||||||||
020-AC-GLMU | ||||||||||||||||||||
021-AC-PROD | ||||||||||||||||||||
022-AC-BCRL | ||||||||||||||||||||
023-AC-BCSY | ||||||||||||||||||||
Total Audio Content | ||||||||||||||||||||
024-SM-SAMK | ||||||||||||||||||||
025-LR-LEGL | ||||||||||||||||||||
026-LR-REGL | ||||||||||||||||||||
Total Legal and Regulatory | ||||||||||||||||||||
027-GS-GSU | ||||||||||||||||||||
0275-GS-DOD | ||||||||||||||||||||
Total GSU | ||||||||||||||||||||
Total CSO |
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
WorldSpace Annual Operating Plan (Expense Budget) 2/3
Contribution Margin | Headcount Expense | Travel & Entertainment | Facilities | Equipment | Sales & Marketing | Outside Services | Other | Total Expenses | EBITDA | |||||||||||
101-GA-CHIN | ||||||||||||||||||||
201-LR-CHIN | ||||||||||||||||||||
301-EO-CHIN | ||||||||||||||||||||
601-SM-CHIN | ||||||||||||||||||||
Total China | ||||||||||||||||||||
110-GA-Idi | ||||||||||||||||||||
221-FIN-Indi | ||||||||||||||||||||
321-EO-Idi | ||||||||||||||||||||
621-SM-Idi | ||||||||||||||||||||
Total India | ||||||||||||||||||||
108-GA-Indo | ||||||||||||||||||||
208-LR-Indo | ||||||||||||||||||||
308-EO-Indo | ||||||||||||||||||||
608-SM-Indo | ||||||||||||||||||||
Total Indonesia | * | |||||||||||||||||||
109-GA-Sing | ||||||||||||||||||||
209-LR-Sing | ||||||||||||||||||||
309-EO-Sing | ||||||||||||||||||||
609-SM-Sing | ||||||||||||||||||||
Total Singapore | ||||||||||||||||||||
105-GA-Aust | ||||||||||||||||||||
205-LR-Aust | ||||||||||||||||||||
305-EO-Aust | ||||||||||||||||||||
605-SM-Aust | ||||||||||||||||||||
Total Australia | ||||||||||||||||||||
GA-Others | ||||||||||||||||||||
LR-Others | ||||||||||||||||||||
EO-Others | ||||||||||||||||||||
SM-Others | ||||||||||||||||||||
Total Others | ||||||||||||||||||||
GA-AsiaStar | ||||||||||||||||||||
LR-AsiaStar | ||||||||||||||||||||
EO-AsiaStar | ||||||||||||||||||||
SM-AsiaStar | ||||||||||||||||||||
Total AsiaStar |
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
WorldSpace Annual Operating Plan (Expense Budget) 3/3
Contribution Margin | Headcount Expense | Travel & Entertainment | Facilities | Equipment | Sales & Marketing | Outside Services | Other | Total Expenses | EBITDA | |||||||||||
102-GA-Lond | ||||||||||||||||||||
202-LR-Lond | ||||||||||||||||||||
302-EO-Lond 602-SM-Lond | ||||||||||||||||||||
Total London | ||||||||||||||||||||
103GA-Duba | ||||||||||||||||||||
203-LR-Duba | ||||||||||||||||||||
303-EO-Duba | ||||||||||||||||||||
603-SM-Duba | ||||||||||||||||||||
Total Dubai | ||||||||||||||||||||
104-GA-Fran | ||||||||||||||||||||
204-LR-Fran | ||||||||||||||||||||
304-EO-Fran | ||||||||||||||||||||
604-SM-Fran | ||||||||||||||||||||
Total France | ||||||||||||||||||||
106-GA-Eafr | * | |||||||||||||||||||
206-LR-Eafr | ||||||||||||||||||||
306-EO-Eafr | ||||||||||||||||||||
606-SM-Eafr | ||||||||||||||||||||
Total East Africa | ||||||||||||||||||||
107-GA-Safr | ||||||||||||||||||||
207-LR-Safr | ||||||||||||||||||||
307-EO-Safr | ||||||||||||||||||||
607-SM-Safr | ||||||||||||||||||||
Total South Africa | ||||||||||||||||||||
GA-AfriStar | ||||||||||||||||||||
LR-AfriStar | ||||||||||||||||||||
EO-AfriStar | ||||||||||||||||||||
SM-AfriStar | ||||||||||||||||||||
Total AfriStar | ||||||||||||||||||||
Total Company |
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
WorldSpace Annual Operating Plan
Comparison of Financial model to Operating Plan
*
Note: There are small differences between the operating plan and financial model due to the different methodologies used.
Proprietary & Confidential
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
WorldSpace Annual Operating Plan
Gross Revenue by Month
*
Proprietary & Confidential
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
WorldSpace Annual Operating Plan
Contribution Margin by Month
*
Proprietary & Confidential
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
WorldSpace Annual Operating Plan
Revenue by Business Line
*
Proprietary & Confidential
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
WorldSpace Annual Operating Plan
Revenue Summary
*
Proprietary & Confidential
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
WorldSpace Annual Operating Plan
*
Proprietary & Confidential
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
[Logo]
WorldSpace Corporation
Global Marketing Plan
August 2003
CONTENTS
Vision and Goal | 3 | |
Objectives | 3 | |
Key Initiatives | 3 | |
The Companys Market Segment | 3 | |
Product Capabilities | 4 | |
Audio | 4 | |
Multimedia | 4 | |
Encryption | 5 | |
Compelling Consumer Content | 5 | |
Product Road Map | 5 | |
Launch of Mobile Service | 5 | |
Product Applications | 8 | |
Target Client Markets | 8 | |
Positioning | 9 | |
Pricing | 10 | |
Distribution and Promotion | 11 | |
Sales & Marketing Budgets | 12 |
i
Vision and Goal
WorldSpace Inc. (WorldSpace or the Company) is a satellite-based, global digital audio and multimedia broadcasting company headquartered in Washington, D.C. Since its founding, WorldSpaces strategic goal has been to become a leading global media company offering a wide range of audio and multimedia services to an audience of unprecedented size. Investing over US$1.2 billion, the Company has established the worlds first satellite-based digital audio and multimedia broadcasting network, with two active satellites (AsiaStar and AfriStar) that cover Asia, Africa, the Middle East and most of Europe. WorldSpace also has one ground spare satellite and another in process. The WorldSpace high power satellites with their digitally formatted transmission capabilities provide listeners with near CD quality sound. Each satellite has three beams, and each beam can currently carry about 50 high quality digital channels.
Objectives
1. | Generate * in receiver sales in 2003 |
Ramp up receiver sales to achieve * in 2004
2. | Generate * in enterprise sales (Closed User Groups and Capacity Leases) in 2003 |
Ramp up enterprise sales to achieve * on 2004
3. | Generate * in consumer subscription sales in 2003 Ramp up consumer subscriptions to achieve * in 2004 |
Key Initiatives
| Drive orders to a few key receiver manufacturer partners |
| Leverage manufacturer, content, and distributor partners to build co-marketing plans to implement targeted opportunities |
| Launch Mobile service |
| Target, win, and leverage reference enterprise accounts |
The Companys Market Segment
WorldSpace is a digital satellite media broadcaster. Two satellites provide audio and multimedia distribution capabilities to Africa, Asia, the Middle East, and Europe. The company produces and distributes its own audio content, partners with brow casters to distribute their content, and provides satellite capacity for enterprise clients to prepare and distribute their propriety content. WorldSpace is entrenched in the same market segment as XM and Sirius satellite radio companies, who each license technology from WorldSpace.
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
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XM, Sirius, and WorldSpace: A Comparison
XM | Sirius | WorldSpace | ||||
Founded | 1992 | 1990 | 1990 | |||
Investment Since Inception | ~US$1,800M* | ~US$1,900M* | ~US$1,200M | |||
Business Concept | Digital Audio to Auto, Office & Home | Digital Audio to Auto, Office & Home | Digital Audio & Data to Auto, Office & Home | |||
Current Target Region | North America | North America | Asia, Africa, Europe, ME | |||
Subscribers/Customers | ~201,000 | ~15,000 | * | |||
Rated | US$10/month | US$13/month | * | |||
Sub. Acquisition cost (SAC) | ~ US$130/Sub. | ~US$155/Sub. | * | |||
Present Annual OPEX Burn Rate | ~ $275M* | ~ US$290M* | * |
* | Estimates drawn from Bear Stearns report on Satellite Radio, June 2002 |
** | In India for audio service @*, in Kenya for KIE project @*. |
Since WorldSpace provides data or multimedia content delivery in addition to audio programming, it is unique in its comparison to XM and Sirius. For pure data and multimedia delivery services, WorldSpace shares a common market segment with other satellite technology companies such as EuroSat and PanAmSat. Again, WorldSpace is differentiated from other players in the data satellite delivery market because it also broadcasts premium audio content.
Product Capabilities
WorldSpace audio and multimedia content distribution to both home/office fixed receivers and mobile receivers.
Audio
WorldSpace digital satellite audio broadcasting provides extremely clear reception throughout a vast coverage area. Listeners equipped with a simple receiver (similar to a traditional radio, with the addition of a 4 inch diameter antenna) can tune in to WorldSpace audio broadcasts anywhere in the coverage area.
Multimedia
In addition, WorldSpace provides data and multimedia transmission capabilities. Clients can deliver data in many different formats, including web content and slide show presentations, to multiple receiving sites anywhere within the WorldSpace coverage area. To receive data or multimedia content, receiver sites simply need a PC Adaptor, small enough to fit in the palm of a
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
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hand. The PC Adaptor acts as an antenna, enabling the user to receive digital multimedia content directly to their personal computer.
Encryption
Any audio or multimedia delivery can be encrypted, depending on the needs of a client or target audience. The WorldSpace proprietary encryption capability provides secure content delivery through encryption of information through both the uplink and receiving stages. This security mechanism is quite user friendly; clients simply enter a code either directly into their audio receiver or use an allocated a password to unlock encrypted data delivery.
Compelling Consumer Content
In addition to the delivery capabilities of the WorldSpace system, the company also produces its own, and partners with other broadcasters to produce their own, radio programming. Boasting top radio talent and best of breed partners, the company broadcasts a variety of global, regional, and local news, information, and music. From international jazz favorites produced by WorldSpace on its Riff channel to global news and entertainment provided by National Public Radio, the company provides a diverse range of quality programming to its listening audience.
Product Road Map
WorldSpace continues to work with key manufacturing partners to develop receivers that will lead the consumer electronics market into the future. Currently, a wide range of individual, home, and office receivers are marketed. Hardware on the market today ranges from portable, durable individual units specially suited to meet the needs of travelers, military, and harsh rural conditions to boom-box type units with CD, AM, and FM features designed to interest the younger, electronics savvy consumer. Moving into the future, WorldSpace is working with its priority manufacturing partners :o release second and third generation products with newer, more efficient chipsets and enhanced product features and functions.
Launch of Mobile Service
Additionally, WorldSpace is working with its core manufacturing and technology partners to enter the mobile, or in-car satellite radio market. XM and Sirius have paved the way, introducing satellite radio as an in-car product in the United States. WorldSpace intends to launch the first ever in-car satellite radio service in Europe, Africa, India, and South East Asia. The company and its partners have implemented an early-entry market penetration plan to introduce in-car mobile units beginning in 2003. The company successfully demonstrated mobile in-car satellite radio in 2002 in France, Germany, South Africa, and India. These demonstrations met with widespread success in the investment, press, automobile manufacturer, electronics, and broadcast communities.
Mobile Service Accomplishments to date:
| Launched Successful Demonstrations in Paris, Germany, S. Africa, and IndiaTechnology Proven, Alliances secured, Major Press Coverage |
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| WorldSpace, Alcatel, Fraunhoffer, ST Microelectronics and XM* are core partners in European venture. |
| Automobile Manufacturers have expressed a strong interest to link up with venture. PSA, Daimler Chrysler, BMW already involved |
| WorldSpace assets F3 and F4 make the investment in the satellite infrastructure very attractive (favorably positions WS) |
| Currently in discussions to buy/absorb Global Radio |
| Morgan Stanley has already completed a first phase investment banking positioning study to assist in the fund raising. |
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*
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
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Product Applications
The WorldSpace audio and multimedia content broadcast capabilities can be applied to numerous market needs. The company is building success on several focused applications of its capabilities: education, health, and entertainment.
Target Client Markets
WorldSpace targets its capabilities to focused consumer, government, and enterprise clients around the world. Specifically, WorldSpace is achieving success and building momentum in education, health, and entertainment markets. The following chart outlines key regional markets, a brief assessment of the ICT and media landscapes in those markets, target client categories per region, and the solution marketed to these clients.
Regions |
Market Assessment |
Target Client Categories |
Solution | |||
Africa |
ICT infrastructure non-existent or expensive Very few news and entertainment options. | Private education institutions, Public education ministries, Niche consumer audiences |
Health and Education content delivery. Targeted subscription content to niche consumers, i.e. expatriate populations. | |||
China |
Inconsistent ICT infrastructure nation-wide Few news and entertainment options. | Indirect sales distribution through partnerships: government telecommunications and broadcast agencies |
Health and Education content delivery. Mobile satellite radio programming to niche consumers. | |||
Europe |
Tech-savvy consumer. Numerous, large expatriate populations. | Niche consumer audiences. Travel entertainment providers |
Targeted subscription content to niche consumers, i.e. expatriate populations. Enterprise sales to in-flight / train travel entertainment providers. | |||
India |
ICT infrastructure expensive. Few ratio news and entertainment options. Music is valued and personal. Paid subscription entertainment is common and accepted. |
Private and public education institutions. Enterprise finance industry. Niche consumer audiences. |
Health and education content delivery. Data delivery to finance industry clients. Targeted subscription content to niche consumers. | |||
South East Asia |
Tech-savvy consumers. Few news and entertainment options in some locations. | Niche consumer audiences. Travel entertainment providers. |
Targeted subscription content to niche consumers, i.e. expatriate populations. Enterprise sales to in-flight / train travel entertainment providers. |
In 2003, the company will leverage success achieved in 2002 in both the consumer and enterprise markets. Specifically, the company will utilize the multi-million dollar United States Government contract it won in 2002 as a reference account to speed up the sales cycle of government opportunities currently in the sales pipeline, worldwide. Additionally, the successful launch of
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WorldSpace Global Marketing Plan
August 2003
of subscription in both India and Europe in 2002 serves as both an internal and external model to continue to penetrate the European and Indian market as well as to launch subscription in Africa, South East Asia, and China
*
Positioning
WorldSpace offers the following key differentiators:
| Low Cost one to Many Communication |
| Huge Geographic Coverage/Market Reach |
| Independent of Costly Terrestrial Infrastructure |
| Availability of Low Cost Subscriber Units |
| Mobility |
| Just in Time Information Audio and Data (128kb/s) |
| Quality of sound |
| Flexible capacity packages for enterprise clients to efficiently purchase only needed resources |
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
9
Pricing
The WorldSpace pricing schedule is competitive with other communications and media alternatives. Subscription content is available at a low monthly fee, on the basis of an annual purchase. Pricing to enterprise and government clients combines a capacity and per site fee. The pricing is set at a level to allow the company to receive margins on its resources, and simultaneously provide a competitive advantage over other ICT alternatives.
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*
Terms Defined
Capacity Price |
Fee for satellite capacity usage | |
Service Charge |
Fee per receiver | |
CUG |
Encrypted delivery of client specific content | |
Capacity Lease |
Lease of satellite capacity for broadcasters | |
Multimedia |
Delivery of data only or data and audio to a computer | |
Subscription |
Term used specifically for consumer business |
Pricing Guidelines (Applies to all):
Account managers may offer strategic discounting of up to 15%. The pricing schedule above is the minimum requirement fro the end user. Any revenue sharing partnerships will necessitate an increase in the above pricing. Contract pricing should be signed for durations of 6 months to 3 years.
Hardware, Installation, Training, and Maintenance are separate and in addition to all pricing.
Distribution and Promotion
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
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For its entire consumer business, WorldSpace will continue to work with key partners to promote and distribute receivers and subscription packages.
In each market, the company has formed key content, manufacturer, and distributor partners.
Strategic Distribution Alliances
Region |
Partners |
End Client/Solution | ||
Africa | Educational institutions, African governments, European and US agencies, NGOs | Business and Government; Consumer Subscription/Mobile | ||
China |
Government ICT and broadcast partners; Receiver partners | Business and Government; Consumer Subscription/Mobile | ||
Europe | Joint venture with Alcatel Space, others | Consumer Subscription/Mobile | ||
India | Automobile manufacturers, after-market distributors, consumer electronics distributors, broadcast, infrastructure | Business; Consumer Subscription/ Mobile | ||
South East Asia | Automobile manufacturers, after market distributors, broadcast, infrastructure | Consumer Subscription/Mobile |
In 2003, WorldSpace will build co-marketing plans with each of its partners to target and distribute its products in key markets. The tactics used will vary based on geographic region, target audience, and the partners areas of leverage in the market. Marketing distribution and promotion efforts with partners may include:
| Direct sales |
| Events, trade shows and conferences |
| Inserts in industry publications |
| On air ads and cross promotions (on WorldSpace and on partners terrestrial bands) . |
| Direct marketing (mail, email) |
| Press releases, article placement, interviews for expert positioning |
Sales & Marketing Budgets
Total Sales and Marketing Expenditures per region (not including head count) as well as line item expenses totaled for the regional offices appear below.
*
* | Confidential Treatment Requested. The redacted material has been separately filed with the Commission. |
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