Sample Business Contracts


Managed Network Agreement - Sprint Communications Co. LP and Bridge Data Co.

Services Forms


                            MANAGED NETWORK AGREEMENT

         This Managed Network  Agreement is effective as of the last date signed
below- by and between Sprint Communications  Company L.P., with offices at 13221
Woodland Park Road,  Herndon,  Virginia  22071,  and Bridge Data  Company,  with
offices at 717 Office Parkway, St. Louis, Missouri 63141.

         WHEREAS, Sprint wishes to provide Managed Network products and services
and related  support to Bridge,  and Bridge wishes to purchase such products and
services from Sprint; and

         WHEREAS,  the  parties  have  agreed to enter  into a  Managed  Network
Agreement  by and  between  them  dated as of the last date  signed  below  (the
"Agreement").

         NOW,  THEREFORE,  in consideration of the mutual promises and covenants
contained herein and of other good and valuable  consideration,  the receipt and
sufficiency of which is hereby acknowledged, the parties agree as follows:

1.       Scope.

         Bridge agrees to order,  and Sprint  hereby  agrees to provide  certain
Products and Services at Installation  Sites to be designated by Bridge.  Sprint
shall   install,   manage  and  maintain  the  Products  and  Services  at  each
Installation Site in accordance with the terms of this Agreement,  including the
Performance  Specifications.  The scope of work to be  performed by Sprint under
this Agreement shall be as set forth in Attachment A. Subject to Section 9 below
(Minimum  Commitment),  the fact that a Product or Service is  described  herein
does not obligate  Bridge to purchase  such Product or Service from Sprint under
this Agreement.

2.       Contract Documents and Definitions.

         (a) The Agreement  shall consist of this Managed  Network  Agreement by
and between  Bridge and Sprint,  including  all  attachments  referenced  in and
appended to this  Agreement  and made a part hereof  (the  "Attachments").  This
Agreement shall be interpreted  wherever  possible to avoid conflict between the
Sections  hereof and the  Attachments,  provided  that if such a conflict  shall
arise, the Sections of this Agreement shall control. The Attachments are:

                  Attachment A        Scope of Work
                  Attachment B        Rates and Charges
                  Attachment C        Site Preparation Requirements
                  Attachment D        Installation, Management and Maintenance
                                      Services
                  Attachment E        Performance Specifications

Bridge/Sprint Confidential               -1-                    January 30, 1995
<PAGE>

         (b) Whenever used in this Agreement, the words and phrases listed below
shall have the meanings  given below,  and all defined  terms shall  include the
plural as well as the singular.  Unless  otherwise  stated,  the words "herein,"
"hereunder"  and other similar words refer to this  Agreement as a whole and not
to any  particular  Section  or  other  subdivision.  The  words  "include"  and
"including" shall not be construed as terms of limitation.

         "Affiliate" of a party means the party,  any entity that is directly or
indirectly  controlling,  controlled by or under common  control with the party,
and the directors,  officers employees and agents of all of them, when acting in
their corporate capacity.

         "Bridge"  means  Bridge  Data  Company  and  those  of  its  Affiliates
purchasing Products and Services from Sprint hereunder.

         "Chronic Service Interruption" means an "Interruption" as defined below
which occurs three (3) or more times,  each incident lasting thirty (30) or more
minutes within three (3) consecutive calendar weeks.

         "Confidential   Information"  means  all  information   concerning  the
business of Bridge, Sprint or any third party doing business with either of them
that may be  obtained  from any  source by  Sprint by virtue of its  performance
under  this  Agreement  or by Bridge by  virtue of its use of the  Products  and
Services.  Such information  shall also include the terms of this Agreement (and
negotiations  and  proposals  from  one  party  to the  other  related  directly
thereto),  network  designs  and  design  recommendations,  tools and  programs,
pricing, methods, processes,  financial data, software,  research,  development,
strategic plans or related information.  All such information disclosed prior to
the  execution  of  this  Agreement   shall  also  be  considered   Confidential
Information for purposes of this Agreement. The network design and configuration
of the  Products  and  Services  purchased  hereunder,  shall be  deemed  Bridge
Confidential   Information,   and  shall  not  be  deemed  Sprint   Confidential
Information. Confidential Information shall not include information that: (a) is
already  rightfully  known by the receiving person at the time it is obtained by
such person, free from any obligation to keep such information confidential; (b)
is or becomes  publicly  known through no wrongful act of the receiving  person;
(c) is  rightfully  received by the  receiving  person from third party  without
restriction and without breach of this Agreement.

         "Equipment"  means all items of equipment leased or purchased by Bridge
from  Sprint and used to enable  Bridge to utilize  the  Products  and  Services
provided hereunder.

         "Installation Site" means any location for which Bridge orders Products
or Services.  The Installation  Sites may be changed by Bridge from time to time
on reasonable notice pursuant to Section 7. If Bridge changes the location of an

Bridge/Sprint Confidential               -2-                    January 30, 1995

<PAGE>

Installation  Site  prior to the  actual  installation,  Bridge  will not  incur
additional charges if notice of the change is received by Sprint within ten (10)
days of the date of the order.

         "Interruption"  means  an  event  resulting  from  the  failure  of the
Products and Services which prevents  utilization of a  Sprint-provided  circuit
line,  trunk or service.  Scheduled  maintenance  downtime is not  considered an
Interruption  as long as Sprint  provides  sufficient  notice.  An  Interruption
begins when Sprint is notified or becomes aware of the failure,  whichever first
occurs.  An  Interruption  continues  until the  Products  and/or  Services  are
repaired or restored.

         "Products and Services" means the equipment,  facilities,  programming,
software  and related  services  provided by Sprint to Bridge  hereunder,  which
collectively constitute a fully managed network of Working Systems. The Products
and  Services  include  Sprint  Frame Relay  Service but do not include  special
access  lines that may be used by Bridge in  connection  with the  Products  and
Services.

         "Performance   Specifications"   means  the   standards   contained  in
Attachment  E hereto  which  may be  modified  by the  mutual  agreement  of the
parties.

         "Sprint"  means  Sprint  Communications  Company  L.P. and those of its
Affiliates providing Products and Services to Bridge hereunder.

         "Working  System"  means  a  Bridge  Installation  Site  at  which  the
installation  of the Products and Services has been accepted by Bridge  pursuant
to Section 10.

3.       Term and Extensions.

         (a) The  initial  term of this  Agreement  shall  be three  (3)  years,
commencing on the last date shown on the signature page  (Effective  Date),  and
shall continue in full force and effect unless terminated in accordance with its
provisions.

         (b) Bridge  shall  have the right to extend the term of this  Agreement
for up to two (2)  successive  one (1) year  periods.  Bridge must  exercise its
renewal right by providing  Sprint thirty (30) days' advance  written  notice of
Bridge's intent to extend.

4.       Termination by Bridge.

         Bridge shall have the right to terminate this Agreement:

         (a) with no  liability  to  Sprint  other  than for  charges  (less any
applicable credits) for Product and Services provided prior to such termination,
if:

Bridge/Sprint Confidential               -3-                    January 30, 1995

<PAGE>

                  (i) Bridge provides ten (10) days written notice of its intent
to terminate in the event the  performance  of the managed  network  falls below
that  specified  and  calculated in accordance  with  Attachment E  "Performance
Specifications"  and  Sprint is unable to cure such  failure  within  sixty (60)
days;

                  (ii)  Bridge  provides  ten (10)  days  written  notice of its
intent to  terminate  in the event  Sprint  fails to perform  or comply  with or
violates any material warranty, term, condition or obligation of this Agreement,
or any material  representation,  warranty,  certification  or statement made by
Sprint in this Agreement shall prove to have been incorrect or misleading in any
material respect when made;

                  (iii) Bridge  replaces  the  Products  and  Services  provided
hereunder  with  other  Sprint   services,   provided  that  Bridge  takes  such
replacement   services  under  agreements  that  provide  for  term  and  volume
commitments equivalent to those provided hereunder; or

                  (iv)  Bridge  provides  ten (10)  days  written  notice of its
intent to terminate  in the event  Sprint  becomes the subject of a voluntary or
involuntary  bankruptcy,  insolvency,  reorganization or liquidation proceeding;
makes an  assignment  for the  benefit  of  creditors;  admits  in  writing  its
inability to pay debts when due, or fails within ten (10) days after  receipt of
written notice to remedy any breach of this Agreement.

                  (v) During month twelve (12) of the contract,  Bridge provides
sixty (60) days written notice of its intent to terminate because of a change in
Bridge ownership  control.  The phrase "Bridge ownership control" shall mean (i)
any merger or consolidation of Bridge Information  Systems,  Inc. with any other
person or entity, (ii) any sale, lease, exchange,  mortgage, pledge, transfer or
other  disposition,  in one (1) or a series of  transactions,  of fifty  percent
(50%) or more of Bridge Information Systems, Inc.'s assets (measured by the fair
market value of all the assets of Bridge  Information  Systems,  Inc.), or (iii)
any  acquisition of fifty percent (50%) or more of the combined  voting power of
Bridge Information Systems,  Inc.'s common stock by any person or entity. In the
event Bridge  exercises this option,  Sprint will continue to provide service in
accordance  with the terms,  conditions  and rates  herein for a period of up to
three (3) months  after the  effective  date of  termination.  If  Products  and
Services have not  completely  transitioned  from Sprint after three (3) months,
Sprint will provide  Products and  Services at Sprint's  then current  tariff or
list rates.  Sprint will cooperate  with Bridge or its successor  until services
are completely migrated to another carrier.

         (b) with  liability to Sprint for Products and Services  provided prior
to such termination,  plus an amount equal to fifty percent (50%) of the monthly
price for the Products and Services  terminated for the unexpired portion of the
term of this

Bridge/Sprint Confidential               -4-                    January 30, 1995

<PAGE>

Agreement.  Bridge must provide  Sprint  thirty (30) days written  notice of its
intent to terminate.

5.       Partial Termination.

         (a)  Independent of Bridge's other rights to terminate this  Agreement,
Bridge may

                  (i)  terminate  any  or  all  Products  and  Services  at  any
Installation  Site at which there is a Chronic  Service  Interruption  affecting
Products and Services that collectively account for twenty-five (25%) or more of
Bridge's total payments for all Products and Services at such Installation Site;

                  (ii) terminate at all Installation  Sites any specific Product
or Service subject to a Chronic Service  Interruption if such Product or Service
accounts for  twenty-five  percent (25%) or more of Bridge's  total payments for
all Products and Services;

                  (iii)  terminate  any  Product or Service  when  permitted  by
Section 18(c) or 21(b).

         (b) The Minimum  Commitment shall be reduced to reflect the termination
of any Products or Services under this Section.

6.       Termination by Sprint.

         Sprint shall have the right to terminate this Agreement if:

         (a) Bridge  fails to pay any invoice  that is not the subject of a bona
fide dispute  within thirty (30) days of the date such payment is due and Sprint
provides Bridge with written notice thereof, provided that Bridge shall have ten
(10) days from the time it receives notice from Sprint of nonpayment to cure any
such default;

         (b)  Bridge  fails to  perform  or comply  with or  violates  any other
material covenant,  condition or obligation under this Agreement or any material
representation of Bridge shall prove to have been incorrect or misleading in any
material respect when made; or

         (c)  Bridge   becomes  the  subject  of  a  voluntary  or   involuntary
bankruptcy,  insolvency,  reorganization  or  liquidation  proceeding;  makes an
assignment for the benefit of creditors;  admits in writing its inability to pay
debts when due, or fails within ten (10) days after receipt of written notice to
remedy any breach of this Agreement.

Bridge/Sprint Confidential               -5-                    January 30, 1995

<PAGE>

7.       Rates and Charges.

         For the term of this  Agreement,  Sprint shall charge  Bridge the rates
and charges for the Products and Services set forth in Attachment B. The move or
relocation of an Installation  Site shall be treated as a new  installation  for
all purposes under Attachment B. Any additional charges shall be mutually agreed
upon by the parties.

8.       Invoices.

         (a) Products and Services shall be billed monthly in advance, beginning
when the Products and  Services to which the charges  apply have been  installed
and have been accepted by Bridge pursuant to Section 10. All items on an invoice
not the  subject  of a bona  fide  dispute  shall be  payable  by Bridge in U.S.
currency  within  thirty (30) days from the date of receipt of the invoice.  All
amounts not in dispute are  subject to  interest  charges of 1 3/4 percent  that
will accrue daily on all amounts not paid within thirty (30) days of the date of
receipt of the invoice.

         (b)  Bridge  shall pay  sales,  use,  federal  excise,  utility,  gross
receipt, state and local surcharges, and similar taxes lawfully levied by a duly
constituted  taxing authority against or upon the Products and Services.  In the
alternative,  Bridge shall provide Sprint with a certificate evidencing Bridge's
exemption  from  payment  of or  liability  for such  taxes.  All  other  taxes,
including  any  ad  valorem,  income,  franchise,   privilege,  value  added  or
occupational taxes of Sprint's shall be paid by Sprint.

         (c) Bona fide  disputes  concerning  invoices  shall be referred to the
parties' respective  Contract Managers for resolution.  If they cannot resolve a
dispute within a reasonable  time, the matter shall be escalated to the parties'
representatives  for  resolution.  Any amount to which  Bridge is  entitled as a
result of the resolution of a billing dispute shall be credited promptly.

         (d) In the event that  Customer is seriously  delinquent  in payment of
non-disputed  charges,  then  Sprint  reserves  the right to  require a security
deposit from Bridge prior to continuing  the  provision of existing  services or
allowing the provisioning of additional services.

9.       Minimum Commitment.

         Bridge  agrees to install a minimum of two hundred  (200)  Installation
Sites  in  the  first  year  of  the  Agreement  term,  and  an  additional  280
Installation Sites in the second year of the Agreement term. Thereafter,  Bridge
agrees to maintain a minimum of 480 Installation  Sites for the remainder of the
term of the  Agreement.  This  minimum  commitment  shall  consist  of a 60 site
minimum  for  each  pair of  routers  Sprint  installs  in a  distribution  site
location.

Bridge/Sprint Confidential               -6-                    January 30, 1995

<PAGE>

         If Bridge is not meeting the minimum number of Installation Sites per a
particular  distribution  area, Bridge shall realign the remaining  distribution
area  Installation  sites to another  distribution  area.  After month 24 of the
contract,  if the total  number of  Installation  Sites falls below 480,  Bridge
shall not be eligible to receive the discounted  pricing set forth in Attachment
B of this Agreement.

10.      Acceptance.

         (a) Upon the  installation of Products and Services at any Installation
Site,  Sprint shall conduct  appropriate  tests to establish that it performs in
accordance  with mutually  agreed upon  Acceptance  Criteria and shall  promptly
inform  Bridge of such test results.  If test results show that Products  and/or
Services are performing in accordance with the Performance Specification, Bridge
shall accept the Product or Service at an  Installation  Site within  twenty-one
(21) days of receipt of Sprint's test results.  If Bridge does not notify Sprint
of its acceptance within that period,  the Product or Service shall be deemed to
be accepted by Bridge on the last day of that period.  Sprint may invoice Bridge
for such Product or Service  effective the day after its  acceptance  under this
Subsection.

         (b) If  Sprint's  tests  establish  that a newly  installed  Product or
Service does not perform in accordance  with the mutually agreed upon Acceptance
Criteria,  or Bridge reports to Sprint within the acceptance period specified in
Subsection (a) that it does not perform in accordance  with the mutually  agreed
upon Acceptance  Criteria,  Sprint shall  immediately and diligently  exert best
efforts  to bring it into  compliance.  Sprint  shall not bill  Bridge  for such
Product or Service until its acceptance by Bridge.

         (c)  Upon  repair  or  restoration  of  Products  and  Service  at  any
Installation  Site, Sprint shall conduct  appropriate tests to establish that it
performs in accordance with mutually  agreed upon Acceptance  Criteria and shall
promptly inform Bridge of such test results.

11.      Network Optimization.

         (a)  Sprint  shall  assist  Bridge in  optimizing  the  efficiency  and
cost-effectiveness  of  the  Products  and  Services  in  general  and  at  each
Installment Site. Sprint shall, at a cost to be mutually  negotiated,  implement
upgrades  to  maximize  the  efficiency  of the  Products  and  Services at such
Installation Sites. In the event an upgrade is required to enable Sprint to meet
its  Performance  Specifications,  this  upgrade  shall  be  implemented  at  no
additional cost to Bridge.

         (b) In  cooperation  with  Bridge,  Sprint  shall review the design and
configuration of the Products and Services whenever Bridge's traffic  materially
changes  (e.g.,  upon the  acquisition,  divestiture  or  cessation  of business
operations)  or new or  different  products  or  services  become  Products  and
Services hereunder.  In any event, such reviews will be conducted at least every
ninety  (90) days if so

Bridge/Sprint Confidential               -7-                    January 30, 1995

<PAGE>

requested by Bridge.  Sprint shall  provide  written  recommendations  to Bridge
based upon such reviews.

12.      Equipment Lease/Purchase.

         Bridge  may lease or  purchase  from  Sprint or from one or more  other
vendors the  equipment  necessary  to enable  Bridge to utilize the Products and
Services  provided  hereunder,  provided that Bridge must purchase or lease from
Sprint the  equipment  required  for the minimum  number of sites  specified  in
Section 9. If Bridge  chooses to lease or purchase such  equipment  from Sprint,
the parties shall execute a separate agreement for that purpose.

13.      Maintenance Support.

         Sprint shall provide  maintenance  service at each Installation Site in
accordance with the terms of Attachment D commencing upon Bridge's acceptance of
the Products and Services at such  Installation  Site and  continuing  until the
earlier of (a) the termination of all Products and Services at such Installation
Site or (b) the termination or expiration of this Agreement.

14.      Access Management.

         (a) Sprint shall order and manage on Bridge's  behalf  access  services
for use in  connection  with the Products  and  Services.  Sprint shall  utilize
Teleport Communications Group ("TCG") for access services where available. Rates
shall be Sprint Tariff 8 less fifteen  percent  (15%),  with Access Channel Fees
("ACF") and Central Office Connection ("COC") charges waived. Sprint will review
access rates annually.  Sprint will only pass through to Bridge any decreases in
Tariff 8 rates,  but shall not pass through any  increases.  For rates that have
decreased, Sprint will reprice at the then current Tariff 8 rates less 15%. Once
the SIA Local Access Services  contract is signed,  Bridge may take advantage of
the SIA  pricing if TCG  provides  the  access.  However,  Bridge may use access
pricing  from only one  contract,  i.e.,  either this  contract or the SIA Local
Access Services contract. If SIA access pricing is selected,  non-SIA sites will
be  charged at  current  Sprint  Tariff 8 rates and ACF and COC shall be waived.
(Bridge  shall  also have the option of  choosing  Sprint's  Coordinated  Vendor
Billed  Access  ("SCVBA")  service at the price  specified in  Attachment  B. If
Bridge selects this option,  Sprint act's as Bridge's  agent to order,  test and
install access services, but the access provider bills Bridge directly.)

         (b) Bridge shall supply  Sprint with letters of agency to permit Sprint
to act on Bridge's behalf for purposes of ordering and managing access services.
The access  provider  will invoice  Sprint,  and Sprint will invoice  Bridge for
access services.

Bridge/Sprint Confidential               -8-                    January 30, 1995

<PAGE>

         (c) Sprint shall use due care to (i) monitor, direct and supervise such
access  provider's  performance  (including  conducting fault  isolation);  (ii)
enforce any warranties and other  assurances of performance  obtained from it by
Sprint  pursuant to tariff or otherwise;  or (iii) report promptly to Bridge any
actual or threatened failure of performance by such access provider that does or
could  reasonably  be  expected  to affect  adversely  in any  material  respect
Sprint's  ability to provide  any  Product  or  Service in  conformity  with the
requirements of this Agreement.

15.      Rights and Obligations of Bridge.

         (a) Contract Manager.  Bridge shall assign a representative to serve as
Sprint's  point-of-contact for all matters concerning its performance under this
Agreement.

         (b) Site  Preparation.  Bridge shall,  at its own expense,  provide all
necessary  preparations of each  Installation Site in accordance with Attachment
C, including inside wiring, demarc extension and rack mount accessories.  Bridge
shall  ensure  that  Bridge-provided  equipment  is on  site  by  the  scheduled
installation  date.  If Sprint is required to  reschedule  the  installation  of
Bridge-provided   equipment   because  it  is  not  on  site  by  the  scheduled
installation date, Bridge shall pay Sprint to redispatch installation personnel.

         (c)      Proper Use of Equipment.

                  (i)  Bridge  shall  use any  equipment  provided  by Sprint in
connection with the Products and Services in accordance with its  documentation,
which documentation shall be provided by Sprint at no additional charge.  Unless
otherwise  provided herein,  Bridge shall surrender the equipment to Sprint upon
the termination of this Agreement.

                  (ii) Bridge  shall be liable for damages to the  Products  and
Services  caused by the  negligence  or willful  acts or  omissions  of Bridge's
officers,  employees,  agents  or  contractors;  for the loss  through  theft or
vandalism  of the  Products  and  Services at the  Installation  Sites;  and for
damages to Products and Services  caused by the use of equipment or supplies not
provided hereunder or otherwise authorized by Sprint.

                  (iii) Bridge shall neither permit nor assist others to use the
Products  and  Services  for any  purposes  other  than that for which  they are
intended;  fail to maintain a suitable  environment  as specified  Sprint in the
applicable  schedule;  or alter,  tamper with, adjust or repair the Products and
Services. Any such alteration,  tampering,  adjustment or repair by Bridge shall
relieve  Sprint  from any  liability  or  obligation  hereunder  (including  any
warranty  or  indemnity  obligation)  relating  to  the  affected  Products  and
Services,  and Bridge shall be liable to Sprint for any documented  direct costs
incurred by Sprint as a result of such actions.

Bridge/Sprint Confidential               -9-                    January 30, 1995

<PAGE>

         (d) Abuse or  Fraudulent  Use of Products  and  Services.  Bridge shall
neither permit nor assist others to abuse or  fraudulently  use the Products and
Services, including

                  (i)  obtaining  or   attempting  to  obtain   service  by  any
fraudulent means or device to avoid payment;

                  (ii)  accessing,  altering or destroying  any  information  of
another Sprint customer by any fraudulent  means or device,  or attempting to do
so; or

                  (iii) using the Products and Services so as to interfere  with
the use of the Sprint network by other Sprint  customers or authorized  users in
violation of the law or in support of any unlawful act.

16.      Rights and Obligations of Sprint.

         (a) Program Manager.  Sprint shall assign a representative  to serve as
Bridge's  point-of-contact for all matters concerning its performance under this
Agreement.

         (b)  Provision  of the  Products and  Services.  Sprint shall  install,
operate,  maintain and manage the Products and Services at the Installation Site
designated by Bridge in accordance with the Performance Specifications and other
terms of this  Agreement.  Sprint  shall  install  the cable that  connects  the
Products and Services to Bridge servers at such Installation  Sites to achieve a
Working System.  Bridge may at any time add, delete,  relocate or, with Sprint's
consent,  modify any  Product or  Service.  The  installation  interval  for any
addition or relocation shall be determined by agreement of the parties.

         (c)      Access and Security.

                  Sprint  personnel shall have such access to Bridge's  premises
as is  reasonably  necessary to provide the Products and Services in  accordance
with this  Agreement,  provided that Sprint  personnel shall comply at all times
with  Bridge's  reasonable  security  requirements.  Bridge shall have the right
immediately  to terminate the right of access of any Sprint  personnel to any or
all Installation  Sites should Bridge determine in its sole discretion that such
termination  is in  Bridge's  best  interest,  provided  that  Bridge  shall not
exercise this right on grounds  unrelated to job performance or in a manner that
obliges  Sprint  to  commit  any  unlawful  act.  Unless  Sprint  knew or should
reasonably have known that particular  Sprint  personnel would be barred from an
Installation Site, the time allowed for any installation,  repair,  maintenance,
or similar  action that such personnel were to perform shall be extended for the
period reasonably  required by Sprint to deploy substitute  personnel,  provided
that Sprint  shall use its best efforts to deploy such  substitute  personnel as
quickly as possible. For purposes of this Subsection, any subcontractor or other
agent of Sprint shall be treated as Sprint personnel.

Bridge/Sprint Confidential               -10-                   January 30, 1995

<PAGE>

         (d)      Insurance.

                  (i) At all times  during  the term of this  Agreement,  Sprint
shall maintain for itself, its officers,  employees, agents, and representatives
the  following:  (i) all insurance  coverage  required by federal and state law,
including workers' compensation insurance;  (ii) comprehensive general liability
insurance  with a combined  limit of not less than  $5,000,000  of coverage  for
bodily injury and property  damage under a standard or excess  policy,  together
with  additional  insurance  required to cover  claims,  losses and  liabilities
hereunder;  (iii) a fidelity  bond covering  Sprint,  its officers and employees
with a limit of not less than $5,000,000, underwritten by an insurer licensed to
do business in the state of Missouri; and (iv) automobile liability insurance in
the amount of not less than  $1,000,000.  Sprint's general  liability  insurance
shall include  coverage for claims  brought  against  Sprint as a result of work
performed  by its  subcontractors.  The policy  limits set forth in this Section
shall in no way be construed as a limitation on Sprint's liability hereunder.

                  (ii) Sprint shall  furnish to Bridge,  upon  written  request,
certificates of insurance or other appropriate documentation (including evidence
of renewal  of  insurance)  evidencing  the  general  liability  and  automobile
liability  insurance coverage  referenced above,  naming Bridge as an additional
insured.  Such  certificates  or other  documentation  shall include a provision
whereby  fifteen  (15) days' prior  written  notice  shall be provided to Bridge
prior to coverage  cancellation or other material alteration by either Sprint or
the applicable  insurer.  Such  cancellation  or material  alteration  shall not
relieve Sprint of its continuing  obligation to maintain  insurance  coverage in
accordance with this Subsection.

                  (iii)  In  lieu  of all or  part  of  the  insurance  coverage
specified  in  Subsection  (i),  Sprint  may  self-insure  with  respect  to any
insurance coverage, except where expressly prohibited by law.

         (e)      Representations and Warranties.

                  (i) Sprint  hereby  warrants  that the Products and  Services,
with the  exception  of the ISC  Cards,  will  operate  in  accordance  with the
Performance  Specifications  upon the date  installed and throughout the term of
this Agreement.  Sprint assumes no responsibility for the performance of the ISC
Cards because Bridge is contracting directly with ISC for special development of
the Cards.  Sprint  acknowledges  that, in the event of the  Interruption of any
Product or Service,  Bridge may suffer damages the amount of which cannot easily
be determined.

                           (A) In the event that Sprint does not provide overall
network  availability  as defined in  Attachment  E, Sprint shall grant Bridge a
credit (the "Credit  Allowance")  for the sites that cause  Sprint's  failure to
meet the overall network availability.

Bridge/Sprint Confidential               -11-                   January 30, 1995

<PAGE>

A separate  availability  calculation  will be derived  for those sites that are
contributory to Sprint's  failure to meet its network  availability  commitment.
Credits will be applied to those sites in accordance with the following table:

         For Site Types A, B1, B2, C1, C2, if the service availability is:

             Greater than
             or equal to            and less than             the credit is
               99.95%                  --                          0%
               99.85%                  99.95%                      1%
               99.75%                  99.85%                      2%
               99.65%                  99.75%                      3%
               99.55%                  99.65%                      4%
               99.45%                  99.55%                      5%
               99.35%                  99.45%                      6%
               99.25%                  99.35%                      7%
               99.15%                  99.25%                      8%
               99.05%                  99.15%                      9%
               98.95%                  99.05%                     10%

         For Site Types D, E1, E2, if the service availability is:

             Greater than
             or equal to            and less than             the credit is
               99.91%                  --                          0%
               99.81%                  99.91%                      1%
               99.71%                  99.81%                      2%
               99.61%                  99.71%                      3%
               99.51%                  99.61%                      4%
               99.41%                  99.51%                      5%
               99.31%                  99.41%                      6%
               99.21%                  99.31%                      7%
               99.11%                  99.21%                      8%
               99.01%                  99.11%                      9%
               98.91%                  99.01%                     10%

No credit shall exceed 10% for any site.

                            (B) For any  Interruption  that the parties agree is
likely to last  beyond  ten (10) days,  Bridge  shall have the right in its sole
discretion to subscribe to an alternative Sprint service to replace the affected
Product or Service for the period of time that the  Products  and  Services  are
interrupted.  If Sprint cannot provide a suitable  alternative  service over its
own facilities,  Sprint shall obtain from other vendors or carriers the services
or  facilities  necessary  to provide  substitute  service to Bridge.  If Bridge
elects to obtain these alternative services through Sprint, Bridge shall pay the
lesser of the rates and  charges  for the  affected  Product  or  Service or the
charges incurred for the alternative  service (including usage charges, if any).
Sprint shall not charge Bridge to connect, commence or terminate any alternative
service obtained under this Subsection.

Bridge/Sprint Confidential               -12-                   January 30, 1995

<PAGE>

                            (C) Sprint shall not be liable for Credit Allowances
for an  Interruption  in  connection  with a Product or Service for which Bridge
obtains  alternative  service  under  Subsection  (B) after it begins using such
alternative service.


                  (ii) Sprint  hereby  represents  and  warrants  that the terms
hereof do not conflict in any respect  whatsoever with any Sprint tariff on file
with the Federal Communications  Commission or other regulatory body. If, during
the  term of this  Agreement,  Sprint  shall  file a  contract  specific  tariff
governing the Products and Services or any portion  thereof,  such tariff filing
shall be consistent in all respects with the terms of this Agreement, and Sprint
shall give Bridge ten (10) days'  advance  notice of making such a tariff filing
and of filing any subsequent modifications thereto.

                  (iii)  THE  FOREGOING  WARRANTIES  ARE IN  LIEU  OF ALL  OTHER
WARRANTIES,   EXPRESS  OR  IMPLIED,   INCLUDING   THE  IMPLIED   WARRANTIES   OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

17.      Limitations on Liability.

         (a) Each party's liability to the other during the service term for all
injuries  other than those listed in  Subsection  (c) below shall not exceed one
hundred thousand dollars ($100,000).

         (b)  Neither   party  shall  be  liable  to  the  other  for  indirect,
incidental,  consequential,  exemplary,  reliance or special damages,  including
damages for lost profits,  regardless of the form of action whether in contract,
indemnity, warranty, strict liability, or tort, including negligence of any kind
with regard to the Products and Services or other conduct under this Agreement.

         (c)  Nothing  contained  in this  Section  shall limit  either  party's
liability to the other for (i) willful or intentional misconduct; or (ii) injury
or death,  or damage to  tangible  real or  tangible  personal  property  or the
environment,  when proximately caused by Sprint's or Bridge's negligence or that
of their  respective  agents,  subcontractors  or employees.  Nor shall anything
contained in this Section limit Sprint's intellectual  property  indemnification
obligations under Section 21.

18.      Equipment and Software Not Provided by Sprint.

         (a) Sprint shall not be responsible for the installation,  operation or
maintenance  of equipment or software not  provided  under this  Agreement;  nor
shall Sprint be responsible for the  transmission or reception of information by
equipment  or software  not  provided  hereunder.  In the event that Bridge uses
equipment or software not provided  hereunder in a manner that impairs  Bridge's
use of the Products and  Services,  Bridge shall not be excused from payment for
such use.

Bridge/Sprint Confidential               -13-                   January 30, 1995

<PAGE>

Upon notice  from Sprint that  equipment  or software  not  provided  under this
Agreement  is  causing  or is likely to cause  hazard,  interference  or service
obstruction,  Bridge shall eliminate the likelihood of such hazard, interference
or service obstruction.

         (b)  Notwithstanding  the  foregoing,  Sprint  shall,  at no additional
charge,  provide all  interface  specifications  for the  Products  and Services
reasonably  requested by Bridge.  Sprint shall,  upon the receipt of appropriate
specifications from Bridge, inform Bridge of the compatibility with the Products
and  Services  of any  equipment  or  software  that  Bridge  proposes to use in
connection  therewith;  the  effects,  if any, of the use of such  equipment  or
software  on the  quality,  operating  characteristics,  and  efficiency  of the
Products and  Services;  and the effects if any, of the Products and Services on
the operating characteristics and efficiency of any such equipment or software.

         (c) If any material  modification or reprovisioning of Sprint's network
(including  any  modification  of the  software  for which a license is provided
hereunder)  undertaken other than at Bridge's request (i) adversely  affects any
of the Products and Services,  (ii) causes Bridge to incur significant costs for
any Products and Services (a write-down of equipment or equipment-related assets
being a cost for purposes of this  Subsection),  (iii) prevents proper operation
of any Bridge equipment, or (iv) prevents any Products and Services from meeting
any  Performance  Specification,  Bridge shall have the right to  terminate  any
adversely  affected  Products and  Services  pursuant to Section 5. Sprint shall
provide   advance   notification   to  Bridge  of  any  such   modification   or
reprovisioning.

19.      Proprietary Rights; License.

         (a) Sprint hereby grants to Bridge a non-exclusive and non-transferable
license to use all  programming  and  software  necessary  for Bridge to use the
Products and  Services.  Such license is granted for the term of this  Agreement
and for the sole purpose of enabling Bridge to use the Products and Services.

         (b) All title and  property  rights  (including  intellectual  property
rights) to Products and Services (including associated programming and software)
are and shall  remain with Sprint.  Bridge  shall not attempt to examine,  copy,
alter,  "reverse  engineer,"  tamper with or otherwise  misuse such Products and
Services,  programming  and software.  Bridge accepts title to the Equipment and
risk of loss of Equipment FOB destination.

20.      Confidentiality.

         (a)  During  the term of this  Agreement  and for a period  of five (5)
years  from the date of its  expiration  or  termination  or the  expiration  or
termination of all extensions  thereto,  each party agrees to maintain in strict
confidence  all  Confidential  Information.  Neither party shall,  without prior
written consent,

Bridge/Sprint Confidential               -14-                   January 30, 1995

<PAGE>

use the other party's  Confidential  Information  for any purpose other than for
the performance of its duties and obligations  under this Agreement.  Each party
shall use, and cause all authorized recipients of the other party's Confidential
Information  to use,  the same  degree  of care to  protect  the  other  party's
Confidential Information as it uses to protect its own.

         (b)  Notwithstanding  Subsection  (a),  either  party may  disclose the
Confidential Information of other party to: (i) its employees and the employees,
directors  and  officers  of its  affiliates  as  necessary  to  implement  this
Agreement;  (ii)  employees,  agents or  representatives  of the other party; or
(iii) other  persons  (including  counsel,  consultants,  lessors or managers of
facilities  or  equipment  used  by  such  party)  in  need  of  access  to such
information for purposes specifically related to either party's responsibilities
under this Agreement,  provided that any disclosure of Confidential  Information
under  clause  (iii) shall be made only upon the prior  written  approval of the
other party and subject to  appropriate  assurances  that the  recipient of such
information shall hold it in strict confidence.

         (c)  Upon  the  request  of the  party  having  proprietary  rights  to
Confidential  Information,  the party in  possession of such  information  shall
promptly return it (including any copies, extracts and summaries thereof) to the
requesting  party,  or, with the other party's written  consent,  shall promptly
destroy it and provide the other party with written certification of same.

         (d) Either party may request in writing that the other party waive all,
or any portion, of the requesting party's responsibilities relative to the other
party's  Confidential  Information.  Such  waiver  request  shall  identify  the
affected information and the nature of the proposed waiver. The recipient of the
request shall respond within a reasonable  time, and if, in its sole discretion,
it determines to grant the requested  waiver,  it will do so in writing over the
signature of an employee authorized to grant such request.

         (e)   Bridge   and   Sprint   acknowledge   that  any   disclosure   or
misappropriation  of  Confidential  Information  in violation of this  Agreement
could cause irreparable harm, the amount of which may be extremely  difficult to
determine,  thus potentially making any remedy at law or in damages  inadequate.
Each party, therefore, agrees that the other party shall have the right to apply
to any court of competent  jurisdiction  for an order  restraining any breach or
threatened  breach of this Section and for any other  appropriate  relief.  This
right shall be in addition to any other remedy available in law or equity.

         (f) A party requested or ordered by a court order or other governmental
authority of competent  jurisdiction to disclose  another  party's  Confidential
Information  shall notify the other party in advance of any such disclosure and,
absent the other  party's  consent to such  disclosure,  use its best efforts to
resist and to assist  the other  party in  resisting  such  disclosure.  A party
providing  another

Bridge/Sprint Confidential               -15-                   January 30, 1995

<PAGE>

party's  Confidential  Information  to a court or other  governmental  authority
shall use its best efforts to obtain a protective order or comparable  assurance
that the Confidential Information so provided will be held in confidence and not
further disclosed to any other person, absent the owner's prior consent.

21.      Indemnification.

         (a) Sprint shall defend,  settle,  or otherwise manage its own cost and
expense any claim or action against  Bridge or any of its  directors,  officers,
employees  or  permissible  assigns  for actual or alleged  infringement  of any
patent, copyright,  trademark, trade secret, or similar proprietary right to the
extent that such claim or action  arises from  Bridge's  use of the Products and
Services.  Bridge shall notify  Sprint  promptly in writing of any such claim or
suit and shall  cooperate  with Sprint in a  reasonable  way to  facilitate  the
settlement  or defense  thereof.  Sprint  further  agrees to indemnify  and hold
Bridge  harmless  from and against  and all  liabilities  and  damages  (whether
incurred as the result of a judicial decree or a settlement),  and the costs and
expenses  associated  with any claim or action  of the type  identified  in this
Subsection.

         (b) If, as a consequence  of a claim or action of the kind described in
Subsection  (a),  Sprint's or Bridge's  use of any Product or Service or related
documentation is enjoined,  Sprint shall, at its own option and expense, either:
(i)  procure  for Bridge the right to  continue  using the  affected  Product or
Service or  documentation;  (ii) modify such Product or Service or documentation
so that it is  non-infringing  (provided that such  modification does not affect
the  intended  use of the Product or Service or  documentation  as  contemplated
hereunder);  or (iii) upon written notice to Bridge, substitute for such Product
or  Service  or   documentation   a   comparable,   non-infringing   service  or
documentation.  If Sprint  cannot do (i)-(iii)  above,  Bridge may terminate any
affected  Product or Service  pursuant to Section 5, and Sprint  shall refund to
Bridge any prepaid charges therefor.

         (c) Sprint and Bridge  will be  indemnified  and saved  harmless by the
other  from and  against  all loss,  liability,  damage and  expense,  including
reasonable counsel fees, caused by:

                  (i)  Claims  for  libel,  slander,   invasion  of  privacy  or
infringement of copyright,  and invasion and/or alteration of private records or
data  arising  from any  information,  data,  or messages  transmitted  over the
network by Bridge; and

                  (ii) Claims for  infringement  of patents arising from the use
of equipment  and  software,  apparatus  and systems not  provided  hereunder in
connection with Products and Services.

Bridge/Sprint Confidential               -16-                   January 30, 1995

<PAGE>

22.      Assignment.

         Neither  party may assign this  Agreement or any rights or  obligations
hereunder, without the prior written consent of the other party, which the other
party  may  grant  or  withhold  in its  sole  discretion.  Notwithstanding  the
foregoing,  either  party may assign this  Agreement or any or all of its rights
and obligations hereunder,  to its parent, any of its affiliates or subsidiaries
upon notice to, but without the consent of, the other party.  No  assignment  of
this Agreement  shall relieve either party of any  obligations  thereunder.  Any
attempted assignment in violation of this Section shall be void.

23.      Force Majeure.

         (a) In no event  shall  either  party be  liable  to the  other for any
failure to perform  hereunder that is due to war, riots,  embargoes,  strikes or
other  concerted  acts of workers  (whether  Sprint's or  others'),  casualties,
accidents or other causes beyond the control of the party  claiming  excuse.  No
failure to perform  shall be excused under this  Subsection  unless such failure
and the  consequences  thereof  are beyond the  control and without the fault or
negligence of the party claiming excuse.  Each party shall, with the cooperation
of the other,  use  reasonable  efforts to mitigate the extent of any failure to
perform and the adverse consequences thereof.

         (b) If Sprint  cannot  promptly  provide a  suitable  temporary  Sprint
alternative  to a Product or Service  subject to an  Interruption  in connection
with the existence of a force majeure  condition,  Bridge may, at its option and
at its own cost, contract with one or more third parties for any or all affected
Products and Services for the shortest  commercially  available period likely to
cover the  reasonably  expected  duration of the  Interruption,  and may suspend
Sprint's  provision of such Products and Services for such period.  Sprint shall
not charge Bridge for any Products and Services thus suspended during the period
of  suspension.  Sprint shall resume  provision  of the  suspended  Products and
Services upon the later of the  termination  or  expiration of Bridge's  legally
binding commitments under contracts with third parties for alternative  services
or the cessation or remedy of the force majeure condition.

         (c) In the event that a force majeure condition shall continue for more
than sixty (60) days,  Bridge may cancel the affected Products and Services with
no further  liability to Sprint other than for Products and Services received by
it prior to the occurrence of the force majeure condition.

24.      Modifications.

         No  modification,  amendment,  or supplement to the Agreement or any of
its  provisions  shall be binding  upon the  parties  unless made in writing and
signed by an authorized  representative  of the party  against whom  enforcement
thereof is  sought.  A failure  or delay of either  party to enforce  any of the
provisions of this

Bridge/Sprint Confidential               -17-                   January 30, 1995

<PAGE>

Agreement,  to exercise  within the time specified (if any) any option  provided
herein,  or to require  performance  of any provision  hereof shall in no way be
construed to be a waiver of such option or provision.

25.      Notices.

         All notices or other  communications  required or permitted to be given
or delivered  under this Agreement shall be in writing and shall be sufficiently

given if delivered,  in the case of disputes  arising under this  Agreement,  by
registered  mail or overnight  express  mail service or, in all other cases,  by
first class mail as follows:

Notice to Sprint shall be to:    Sprint Communications Company
                                 13221 Woodland Park Road
                                 Herndon, Virginia  22170
                                 Attn:  Data Contracts Administration

Notice to Bridge shall be to:    Bridge Data Company
                                 717 Office Parkway
                                 St. Louis, MO  63141
                                 Attn:  Bernice Pennington

Either party may from time to time designate  another address or other addresses
by notice to the other  party in  compliance  with this  Section.  Any notice or
other communication shall be deemed to be given when received.

26.      Advertisement and Publicity.

         Neither  Sprint  nor  Bridge  shall  use the  name of the  other in any
publicity  release,  solicitation  or  promotional  material,  or  advertisement
without the prior written consent of the other. This prohibition includes use of
the other's name,  trademarks or logos or any other reference to the other party
directly or indirectly in any  advertising,  sales  presentation,  news release,
release to any professional or trade publication or for any other purpose.  Each
party may withhold consent under this Section in its sole discretion.

27.      Headings.

         The headings in this  Agreement are for purposes of reference  only and
shall not in any way limit or otherwise affect the meaning or  interpretation of
any of the terms hereof.

28.      Severability.

         If any provision of this Agreement is held to be invalid,  illegal,  or
unenforceable,  the unaffected  provisions of this Agreement shall be unimpaired
and remain in full force and effect.  Sprint and Bridge shall  negotiate in good
faith to

Bridge/Sprint Confidential               -18-                   January 30, 1995

<PAGE>

substitute  for such invalid,  illegal,  or  unenforceable  provision a mutually
acceptable provision consistent with the original intention of the parties.

29.      Governing Law.

         This Agreement shall be construed and enforced in accordance  with, and
validity and  performance  hereof shall be governed by, the laws of the State of
New York.

30.      Performance Pending Outcome of Disputes.

         (a) Pending the resolution of any dispute or controversy  arising under
this Agreement,  Sprint shall continue to perform its obligations  hereunder and
shall not discontinue,  disconnect, or in any other fashion cease to provide all
or any  substantial  portion  of the  Products  and  Services  to Bridge  unless
otherwise directed by Bridge.

         (b) This Section  shall not apply where (i) Bridge is in default  under
this Agreement or (ii) the dispute or  controversy  between  parties  relates to
harm to the  Sprint  network  allegedly  caused by Bridge  and  Bridge  does not
immediately  cease and desist  from the  activity  giving rise to the dispute or
controversy.

31.      Entirety of Agreement.

         This Agreement,  together with all Attachments,  constitutes the entire
Agreement and supersedes  all previous  agreements,  promises,  representations,
understandings,  and negotiations between the parties,  whether written or oral,
with respect to the subject matter hereof.

         IN WITNESS  WHEREOF,  the  parties  hereto,  each by a duly  authorized
officer,  have caused this  Agreement  to be executed as of the date first above
written.

SPRINT COMMUNICATIONS CO. L.P.            BRIDGE DATA COMPANY

                                          /s/ Charles A. Dill
----------------------------              --------------------------------
Signature                                 Signature




Bridge/Sprint Confidential               -19-                   January 30, 1995

<PAGE>



                                          Charles A. Dill
----------------------------              --------------------------------
Printed Name                              Printed Name


                                          President & CEO
----------------------------              --------------------------------
Title                                     Title


                                          1/31/95
----------------------------              --------------------------------
Date                                      Date







Bridge/Sprint Confidential               -20-                   January 30, 1995

<PAGE>


                                  ATTACHMENT C

                          SITE PREPARATION REQUIREMENTS

I        WELLFLEET AN ROUTER

         A.       PHYSICAL CHARACTERISTICS (TABLE TOP/RACK MOUNT)



         Height                             Width                                 Depth
         ------                             -----                                 -----
                                                                           
         3.33 inches (8.45 cm)              17.5 inches (44.45 cm)               9.15 inches (23.24 cm)


         B.       AIR PLENUM REQUIREMENTS



         Access Feeder Note                 Required Air Plenum                  Suggested Air Plenum
         ------------------                 -------------------                  --------------------
                                                                           
         Right side                         2 inches (5.1 cm)                    3 inches (7.6 cm)
         Left side                          2 inches (5.1 cm)                    3 inches (7.6 cm)
         Rear side                          6 inches (15.3 cm)                   6 inches (15.3 cm)


         C.       POWER REQUIREMENTS



           Voltage              Current           Frequency          Watts Max         Connector            Protection
           -------              -------           ---------          ---------         ---------            ----------
                                                                                             
           100-240              1.0A @             47.63 Hz            97               Nema 5-15P          Fuse in power
           VAC                  110 VAC                                                 (USA)               Supply
                                                                                        Country
                                                                                        Specific


         D.       ENVIRONMENTAL REQUIREMENTS



         Altitude                   Operating Humidity                          Temperature
         --------                   ------------------                          -----------
                                                                          
         0-8,000 feet (0-2400m)     20%-80% non-condensing                      32 to 104 F
                                                                                (0-40 C) stable


II.      TELEBIT NETBLAZER PN

         A.       PHYSICAL SIZE                           2.4"H x 8.5"L x 13"D
                                                          (6cm x 22 cm x 33 cm)

         B.       WEIGHT                                  4lbs. (2 kg)

         C.       POWER REQUIREMENTS                      100-250VAC,
                                                          (50/60 Hz)

         D.       POWER CONSUMPTION                       25 Watts


--------------------------------------------------------------------------------
Bridge                                C-1                                1/30/95

<PAGE>

                                  ATTACHMENT D

                     DOMESTIC INSTALLATION, MAINTENANCE, AND
                               MANAGEMENT SERVICES

This document describes the installation,  maintenance,  and management services
provided by Sprint for Bridge's managed router network.

I.       INSTALLATION

Sprint  will  provide  installation  services  for all  routers,  Telebit  PN2DE
Netblazers,  and Telebit modems ordered from Sprint.  Sprint reserves the rights
to employ third party vendors for the actual on-site installation.  Installation
for fully managed routers consists of:

         1.       A physical or telephone  site survey may be required  prior to
                  installation.

         2.       Collection  of  necessary  configuration  information  using a
                  Sprint  provided  router   installation  form  (joint  process
                  between  Sprint and the customer).  Configuration  information
                  must be  completed  prior to the install and each site must be
                  certified  by Bridge as ready for  installation.  Physical and
                  electrical   requirements   must  be  met  for  each  site  in
                  accordance  with standard  requirements  provided by Wellfleet
                  and Telebit.

         3.       Sprint will provide installation services for the Bridge owned
                  Codex 3520 DSUs.  Bridge will be responsible for de-installing
                  these DSUs and shipping them to Bridge where a V.35 cable will
                  be  installed.  Bridge will then send the DSU and cable to the
                  Sprint Repair Depots (RDs).  Bridge agrees to have one month's
                  supply   (approximately   80)  DSUs  in  the  RDs  during  the
                  implementation period.

II.      MAINTENANCE PLANS

         A. WELLFLEET ROUTERS

         Maintenance  Plans for  Wellfleet  routers  include  both  software and
         hardware   maintenance.   The  main   differentiating   factor  between
         maintenance  plans is the level of on-site  hardware  maintenance.  The
         following list indicates the key differences in the various maintenance
         options. A detailed description of each option follows.


--------------------------------------------------------------------------------
Bridge                                D-1                                1/30/95

<PAGE>

         Support Program:                        8 X 5 next business day on-site
                                                 remedial services

         Extended Plus Support Program:          24 X 7 with four hour response,
                                                 same day on-site remedial
                                                 services

         Both of the router maintenance plans provide the following services:

                  1)       Software Subscription Service:

                  The  customer   automatically   receives  new  major  software
                  releases, documentation updates and maintenance bulletins.

                  2)       24 X 7 Hot Line Support:

                  Sprint's  Internet  Network Service Center (INSC) is manned 24
                  hours per day,  365 days per year.  Round the clock  telephone
                  support during network outages is provided.  Sprint's INSC has
                  access to  Wellfleet's  24 X 7  emergency  hotline  service as
                  needed.

                  3)       24 X 7 Dial-in Diagnostics:

                  A  Sprint   technician  from  the  INSC  will  dial  into  the
                  customer's  equipment to help  diagnose and correct  problems.
                  This is available 24 hours per day, 365 days per year.

                  4)       Help Desk and Configuration Support:

                  Sprint's Enterprise Internet  Engineering (EIE) group provides
                  configuration  management  services for fully managed routers.
                  Configuration  management  consultation  is  available  during
                  normal business hours.  The EIE has access to Wellfleet's help
                  desk as needed.

                  Services Specific to each support program are as follows:

                  5)       Support Program

                  Upon verification of a hardware related problem, Sprint's INSC
                  will  dispatch a certified  technician to the customer site by
                  the  end  of the  next  business  day  after  the  replacement
                  equipment is delivered to the customer  site.  The  technician
                  will  correct   hardware   malfunctions  by  replacing  faulty
                  components.  All parts and labor are provided at no



--------------------------------------------------------------------------------
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<PAGE>

                  additional  charge  when  required  to correct  any  equipment
                  malfunction that is a result of normal use.

                  6)       Extended Plus Support Program:

                  24 X 7 with  four  hour  response  Same Day  On-site  Remedial
                  Hardware  Service:  Upon Sprint's  verification  of a hardware
                  related  problem,  Sprint's  INSC will  dispatch  a  certified
                  technician  to  the  distribution   site  the  same  day.  The
                  technician will diagnose and correct hardware malfunctions and
                  replace  faulty  components if necessary.  All parts and labor
                  are provided at no additional  charge when required to correct
                  any  equipment  malfunction  that is a result of  normal  use.
                  Available  24  hours a day,  7 days a week,  excluding  Sprint
                  defined  holidays.  Four hours  response is the  objective for
                  sites within 50 miles of a Sprint  designated  service  depot.
                  On-site  response time  objectives  begin when Sprint verifies
                  the existence of a hardware related problem.

         B.       TELEBIT NETBLAZERS AND MODEMS

         Next Day On-site  Remedial.  Upon  verification  of a hardware  related
         problems, Sprint's INSC will order the appropriate hardware and have it
         shipped to the Bridge site. A certified  technician  will be dispatched
         to the  customer  site by the end of the next  business  day  after the
         replacement equipment is delivered to the customer site. The technician
         will correct the hardware malfunction by replacing the faulty unit.

         C.       CODEX 3520 DSU

         Next Day On-site Remedial.  Sprint will maintain the Bridge owned Codex
         3520 DSUs. Upon  verification  of a DSU problem,  the INSC will order a
         DSU and  associated  V.35 cable  from  Sprint's  inventory  and have it
         shipped to the Bridge size.  By the end of the next  business day after
         the  replacement  equipment is delivered to the customer site, a Sprint
         technician  will correct the hardware  problem by replacing  the faulty
         unit.  Sprint will ship the faulty unit to the Bridge designated repair
         company.  Bridge  will be  responsible  for the costs  associated  with
         shipping  the faulty unit to the repair  company,  the repair,  and the
         shipment to Sprint's Regional Depot.

III.     NETWORK MANAGEMENT SERVICES

Sprint's  Network  Systems  Internet  Services  (NSIS)   organization   provides
customers with responsive,  integrated management of services for the detection,
reporting,



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analysis, and correction of troubles. This group is accountable to customers for
the end-to-end  management of network  services.  The Internet  Network  Service
Center (INSC) is the group that actually monitors customer router networks.  The
Enterprise Internet Engineering (EIE) group is responsible for the configuration
and design of a customers  network.  Sprint will  provide  Customer  with router
network management  services  including Single Point of Contact,  Trouble Ticket
Handling,  Maintenance  Coordination,  24 X 7 Proactive  Network  Monitoring and
Fault Management,  Out of Band Dial-in Network Management Access,  Configuration
Management, and Router Network Engineering.

         A.       SINGLE POINT OF CONTACT:

         24 hours per day, 7 days per week, 365 days a year,  Sprint's  Internet
         Network  Service  Center (INSC)  provides a single point of contact for
         troubles  (Routers and  Transport)  associated  with the managed router
         service. Trouble reports are received from the customer's help desk via
         a domestic toll-free number.

         B.       TROUBLE TICKET HANDLING:

         A trouble  ticket  number will be provided  to the  customer  Help Desk
         reporting  trouble.  For each  trouble  report,  Sprint  will  maintain
         information about the trouble,  the steps taken to resolve the trouble,
         and  the   final   disposition   of  the   trouble   report.   Customer
         representatives  will  be  kept  apprised  of  the  status  of  service
         restoration  actions.  A  trouble  ticket  will not be closed by Sprint
         until Bridge is satisfied that the problem has been corrected.

         C.       MAINTENANCE COORDINATION:

         The services of any third party vendors required to service portions of
         the managed router service will be coordinated by Sprint. The INSC will
         dispatch vendor  technicians to perform  on-site router  maintenance as
         necessary.  Any higher-level assistance will also be coordinated by the
         INSC.

         D.       OUT-OF-BAND DIAL-IN NETWORK MANAGEMENT ACCESS:

         Bridge is  required  to  provide a  standard  business  line for remote
         out-of-band  dial-in to each customer site. V.32 compatible modems will
         be attached to the business  line and an auxiliary  port on the router.
         Sprint's  INSC will then be able to dial in to customer  routers.  If a
         problem  occurs where the INSC can no longer access the router  in-band
         from the network  management  system,  a technician will dial in to the
         affected router's modem port. The technician will then be able to check
         the router and its ports for trouble.



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<PAGE>

         E.       NETWORK MONITORING AND FAULT MANAGEMENT:

         Sprint's  INSC will provide  network  monitoring  and fault  management
         services 24 hours per day, 7 days per week, and 365 days per year. This
         includes the detection, isolation, diagnosis, and correction of network
         troubles. The INSC operates a Simple Network Management Protocol (SNMP)
         based  management  system which provides  real-time,  graphics-oriented
         network management of routers and associated communications links. This
         management  system will be used for initial  screening  of all customer
         trouble reports.  It is Sprint's objective to respond within 15 minutes
         of all detectable network events.

         F.       CONFIGURATION MANAGEMENT AND ROUTER NETWORK ENGINEERING:

         As part of the provisioning process, Sprint may conduct site surveys of
         user  locations  to  develop  data  required  for  circuits  and router
         installation.  Pre-coordination  with  customer  technical  staff  will
         ascertain  information needed to properly configure the routers such as
         routing protocols,  applications,  traffic,  connectivity requirements,
         and  interfaces  to be  supported.  Sprint will  develop and maintain a
         company wide router structure,  in terms of routing protocols,  routing
         parameters and Interconnection  schemes.  Configurations for individual
         routers will also be developed and maintained as part of the life cycle
         maintenance/administration process.

         Sprint's Network Management Services apply from Sprint's network out to
         the LAN port on the routers.

         G.       PERFORMANCE STATISTICS

         Sprint  will poll all  routers in the  network  and obtain  performance
         statistics and reports. These reports will be available to Bridge in an
         electronic form.  Sprint will monitor these statistics on a daily basis
         for trends and potential problems.


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AMENDMENT ONE TO THE MANAGED NETWORK AGREEMENT BETWEEN SPRINT COMMUNICATIONS COMPANY, L.P. AND BRIDGE DATA COMPANY The Managed Network Agreement ("Agreement") between Sprint Communications Company, L.P. ("Sprint") and Bridge Data Company ("Customer"), having an effective date of March 1, 1995, is hereby amended as set forth below. WHEREAS, Sprint and Customer have previously entered into an Agreement for the provision of managed network services; and WHEREAS, Customer wishes to procure managed network services internationally. NOW THEREFORE, the parties mutually agree to the following: 1. The following Sections of the Agreement shall not apply to any orders for Canadian services: Section 16(e)(i) Attachment D - Domestic Installation, Maintenance, and Management Services 2. Attachment B - Global Pricing is hereby revised to incorporate the enclosed Addendum for Canadian pricing. 3. Attachment E - Performance Specifications is hereby revised to incorporate the enclosed Addendum for Global Frame Relay Service performance objectives. 4. All other terms and conditions of the Agreement shall remain in full force and effect, except as expressly stated herein. IN WITNESS WHEREOF, the parties have executed this Amendment One as of the date of the last signature below. SPRINT COMMUNICATIONS CO., L.P. BRIDGE DATA COMPANY /s/ James Mori /s/ Robert McCormick --------------------------------- ------------------------------- Signature Signature Bridge/Sprint Confidential -1- <PAGE> James Mori Robert McCormick --------------------------------- ------------------------------- Printed Name Printed Name Regional Director Senior Vice President --------------------------------- ------------------------------- Title Title 8/23/95 8/22/95 --------------------------------- ------------------------------- Date Date Bridge/Sprint Confidential -2-
AMENDMENT TWO TO THE MANAGED NETWORK AGREEMENT BETWEEN SPRINT COMMUNICATIONS COMPANY, L.P. AND BRIDGE DATA COMPANY The Managed Network Agreement ("Agreement") between Sprint Communications Company, L.P. ("Sprint") and Bridge Data Company ("Customer"), having an effective date of March 1, 1995, as amended, is hereby further amended as set forth below. WHEREAS, Sprint and Customer have previously entered into an Agreement for the provision of managed network services; and WHEREAS, Customer wished to procure additional equipment for use with the managed network services. NOW THEREFORE, the parties mutually agree to the following: 1. Revise Attachment A Scope of Work as follows: Site Types A, B1, C1, D, and E will utilize a Telebit 2 Port Netblazer LS in place of the Netblazer PN. Microcomm modems at all customer sites are replaced by Teleblazer Standalone Modems. 2. Revise Attachment B, Section I - Equipment - Purchase Price to include the following items. The LS 2S/A Telebit 2 Port Netblazer LS is replacing the PN2DE Telebit Netblazer Router at Site Types A, B1, C1, D and E. The AP-8810 SA Teleblazer Standalone Modem replaces the Microcomm Deskport 28.8ES modem at all customer sites. A. Equipment Part of Domestic Design Model Description Qty List Price Net Price ----- ----------- --- ---------- --------- LS 2S/A Telebit 2 Port Netblazer LS 1 $1,259/ea $1,070.15/ea AP-8810 SA Teleblazer Standalone Modem 1 $ 349/ea $ 296.65/ea Bridge/Sprint Confidential -1- <PAGE> B. Other Equipment Model Description Qty List Price Net Price ----- ----------- --- ---------- --------- 7220 V.35 DSU to Router Cable 1 $195.00/ea $126.75/ea SP1530 Adtran DSU (5) 1 $735.00/ea $551.00/ea 2. Revise Attachment B, Section I - Equipment - Purchase Price as follows: The list price for the PN2DE Telebit Netblazer Router is hereby reduced from $2,299 each to $1,849.00. The net price is therefore reduced from $1,954.15 to $1,571.65. 3. All other terms and conditions of the Agreement shall remain in full force and effect, except as expressly stated herein. IN WITNESS WHEREOF, the parties have executed this Amendment Two as of the date of the last signature below. SPRINT COMMUNICATIONS CO. L.P. BRIDGE DATA COMPANY /s/ James Mori /s/ Robert McCormick ----------------------------- ---------------------------- Signature Signature James Mori Robert McCormick ----------------------------- ---------------------------- Name Name Regional Director Senior VP ----------------------------- ---------------------------- Title Title 8/16/95 8/11/95 ----------------------------- ---------------------------- Date Date Bridge/Sprint Confidential -2-
CONFIDENTIAL MATERIALS HAVE BEEN OMITTED FROM THIS EXHIBIT PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION. ASTERISKS DENOTE OMISSIONS AMENDMENT THREE TO THE MANAGED NETWORK AGREEMENT BETWEEN SPRINT COMMUNICATIONS COMPANY, L.P. AND BRIDGE DATA COMPANY The Managed Network Agreement ("Agreement") between Sprint Communications Company, L.P. ("Sprint") and Bridge Data Company ("Bridge"), having an effective date of March 1, 1995, as amended, is hereby further amended as set forth below. WHEREAS, Sprint and Bridge have previously entered into an Agreement for the provision of managed network services; and WHEREAS, Sprint and Bridge desire to amend the Agreement. NOW THEREFORE, the parties mutually agree to the following: 1. Section 2. Contract Documents and Definitions. The following changes are hereby made to the Attachments: Attachment A is superseded in its entirety by the revised Attachment A (Scope of Work) which is hereby incorporated into the Agreement. Attachment B is superseded in its entirety by the revised Attachment B (Rates and Charges) which is hereby incorporated into the Agreement. Attachment E is superseded in its entirety by the revised Attachment E (Performance Specifications) which is hereby incorporated into the Agreement. Attachment F (Facilities Services Agreement) is hereby incorporated into the Agreement. 2. Section 3. Term and Extensions. Delete Paragraph (a) in its entirety and replace with the following language: (a) The initial term of this Agreement shall commence on the last date shown on the signature page (Effective Date), and shall continue in full force and effect through January 31, 1999 unless terminated in accordance with its provisions. Bridge/Sprint Confidential -1- 1/26/96 <PAGE> 3. Section 4. Termination by Bridge. Delete Paragraph (b) in its entirety and replace with the following language: (b) with liability to Sprint for the Products and Services provided prior to such termination, plus an amount equal to one hundred percent of the difference between the Minimum Commitment and the actual charges invoiced for each remaining contract year or any portion thereof. 4. Section 9. Minimum Commitment. Delete this Section in its entirety and replace with the following language: BRIDGE agrees to achieve the following minimum annual commitments ("MAC") as follows: For Bridge's domestic and international frame relay and managed router services, the following MACs apply. Contributing to this MAC are recurring charges for domestic and international access channels (ports), PVCs' IPVCs' and access line charges (including recurring Central Office Connection charges and Access Coordination Fees), and monthly equipment maintenance and management charges. The MAC is calculated after the application of any discounts. MAC for 1996: $4,100,000 MAC for 1997: $5,400,000 MAC for 1998: $5,400,000 For Bridge's domestic and international SprintNet X.25 service, the following MACs apply. Contributing to this MAC are recurring charges for domestic and international dedicated access facilities ("DAFs"). MAC for 1996: $1,550,000 MAC for 1997: $2,160,000 MAC for 1998: $2,160,000 Sprint commits to having Bridge's X.25 Collections Network fully installed by June 1, 1996 under the following conditions: a) Sprint has received all orders by February 1, 1996; and b) Sprint's failure to meet this commitment is not due to force majeure events as specified in Section 23 or Bridge's failure to perform its responsibilities. Bridge/Sprint Confidential -2- 1/26/96 <PAGE> If Sprint's failure to meet this commitment causes Bridge not to meet its MAC for SprintNet X.25 service, then Sprint shall reduce Bridge's 1996 MAC for SprintNet X.25 service by the amount Sprint's failure to meet the committed installation date causes Bridge not to meet the MAC. If Bridge fails to achieve the MAC in any of the above contract years, the amount by which Bridge fails to meet the MAC (the "shortfall") shall carry over to the following contract year, thereby increasing the following year's MAC by such shortfall amount. If Bridge fails to achieve the MAC in 1998 (as it may be adjusted), then Sprint shall extend the Term of the Agreement until total invoiced cumulative recurring charges, net of credits, exceeds $19,750,000. 5. Section 22. Assignment. Revise this paragraph in its entirety and replace with the following language: Neither party may assign this Agreement or any rights or obligations hereunder, without the prior written consent of the other party, which the other party may grant or withhold in its sole discretion. Notwithstanding the foregoing, either party may assign this Agreement or any of all of its rights and obligations hereunder, to its parent, any of its affiliates or subsidiaries upon notice to, but without the consent of, the other party. Specifically, Bridge shall have the right to assign the X.25 SprintNet Network in its entirety to any of its affiliates or subsidiaries upon notice to Sprint. No assignment of this Agreement shall relieve either party of any obligations thereunder. Any attempted assignment in violation of this Section shall be void. 6. The following new Sections are hereby incorporated in the Agreement. A. Section 32. Exclusive Provider. Bridge agrees that Sprint shall be its exclusive provider of frame relay services during the Term of this Agreement as long as Sprint complies with the terms of this Agreement. As such, Bridge shall award to Sprint one hundred percent (100%) of its frame relay business. In the event that Bridge acquires a company that has a term plan for the Products and Services with another carrier, this provision will only apply to such acquired company after the expiration of any existing term plan. B. Section 33. New Technology. Sprint understands that Bridge has a substantial interest in state of the art technologies that may offer efficient and cost- Bridge/Sprint Confidential -3- 1/26/96 <PAGE> effective solutions to Bridge's telecommunications requirements. Bridge may request that Sprint provide a new technology to Bridge that would serve as a replacement for some of the Products and Services being provided by Sprint to Bridge under this Agreement ("Replacement Service"). If Sprint is unable to provide such Replacement Service under terms and rates as favorable to Bridge as those offered through any bona fide written offer to Bridge from a comparable service provider, and such Replacement Service will materially improve the performance and efficiency of Bridge's network, then Sprint agrees that it will reduce Bridge's Minimum Annual Commitment ("MAC") under this Agreement to the extent that substituting a Replacement Service for the Products and Services hereunder affects Bridge's ability to meet the MAC. If Bridge or an affiliate of Bridge can provide a Replacement Service under terms and rates more favorable than Sprint's, then Sprint reserves the option to provide the transport and equipment purchases, but agrees to reduce the MAC to the extent that the decrease in management and maintenance caused Bridge not to achieve the MAC. Sprint shall have the right to have an independent third party auditor examine any bona fide offer from a comparable service provider to ensure that such bona fide offer is in fact consistent with the terms as described by Bridge. 7. Implementation Schedule for Frame Relay service. Sprint hereby agrees to escalate the implementation schedule under this Agreement from forty-five (45) sites per month to one hundred (100) sites per month for six (6) consecutive months. Bridge must provide Sprint with the appropriate quantity of complete orders sixty (60) days in advance of installation, and an implementation schedule to insure that one hundred (100) sites are ready for installation in each of the six (6) months. 8. Signing Credits. In consideration for Bridge extending the Agreement for one additional year, Sprint agrees that Bridge will receive the below credits to be paid as follows: $50,000 per month will be issued as a credit against the invoices for July through December, 1996, as long as the monthly Bridge/Sprint Confidential -4- 1/26/96 <PAGE> recurring charges for all services is $500,000 per month or greater, net of all discounts. $50,000 per month will be issued as a credit against the invoices for January through December, 1997, as long as the monthly recurring charges for all services is $600,000 per month or greater, net of all discounts. $50,000 per month will be issued as a credit against the invoices for January and February, 1998, as long as the monthly recurring charges for all services is $625,000 per month or greater, net of all discounts. No credits shall be applied in any month in which Bridge does not achieve the level of recurring charges required to receive the credits, unless the failure to achieve the level of recurring charges is directly attributable to Sprint's failure to meet the committed implementation schedule, and Sprint's failure is not due to (i) force majeure events as specified in Section 23 or (ii) Bridge's failure to perform its responsibilities. If Bridge terminates this Agreement for any reason prior to January 31, 1999, Bridge shall reimburse Sprint one hundred percent (100%) of the amount paid to Bridge through the effective date of termination. In no event will a credit issued in any given month exceed the monthly billing for that month. Credits to be applied under this section shall not exceed $1,800,000. 9. All other terms and conditions of the Agreement shall remain in full force and effect, except as expressly stated herein. IN WITNESS WHEREOF, the parties have executed this Amendment Three as of the date of the last signature below. Bridge/Sprint Confidential -5- 1/26/96 <PAGE> SPRINT COMMUNICATIONS CO., L.P. BRIDGE DATA COMPANY /s/ Patti Manuel /s/ Tom Wendel ------------------------------------- --------------------------------- Signature Signature Patti Manuel Tom Wendel ------------------------------------- --------------------------------- Printed Name Printed Name President, Business Sales & Marketing COO & President ------------------------------------- --------------------------------- Title Title 3/1/96 2/22/96 ------------------------------------- --------------------------------- Date Date Bridge/Sprint Confidential -5- 1/26/96 <PAGE> ATTACHMENT E PERFORMANCE SPECIFICATIONS SECTION 1 - DOMESTIC FRAME RELAY SERVICE LEVEL AGREEMENTS 1.1 Network Availability:* Site Types A, B1, C1: 99.95% Availability shall be measured end to end. Network availability percentage is for sites located in the continental USA. Availability figure assumes four hours scheduled maintenance for each month. For sites with next day remedial hardware maintenance, the site availability will be excluded form the network availability calculation for 24 hours. If service is restored in 24 hours, the site will be considered to have met its performance requirements for that period of time. Availability is calculated based on manufacturer's statistics on Mean-Time-Between-Failure ("MTBF"). *Site types are defined in Attachment A, Scope of Work Components Included: o All Sprint Frame Relay network components o DSU at Customer Site o Distribution Routers o Customers Site Routers o LEC o Dial Backup Modems Components Excluded: o Scheduled maintenance downtime o Downtime due to any of the reasons stated in Section 23 Force Majeure o Downtime due to Customer inaccessibility o Network anomalies caused by Cascade outages or impaired performance Calculation: Network = (24 Hours X Days in Month X # of Sites) - (Total Outage Time) Availability ------------------------------------------------------------- (24 Hours x Days in Month X # of Sites) Total Outage Time Measurement: An outage condition exists when Customer is out of service and unable to transmit data. Sprint will analyze the out of service trouble rickets in the Sprint Trouble Reporting System (TRS). Outage time will be measured from the time the trouble ticket was opened to the time service is restored. -------------------------------------------------------------------------------- Bridge E-1 January 26, 1996 Amendment 3 <PAGE> All sites types A, B1, and C1 will be included in the number of sites. A minimum of 100 sites are required for this calculation. 1.2 Delay 192ms round Trip Delay This delay assumes the following configuration and application characteristics: o Originating Access Speed: 56 Kbps o Terminating Access Speed: T-1 o Average Frame Size: 64 bytes o CIR Level of PVCs: 0 Kbps o Average Distance of PVCs 500 miles Components Included: o All Sprint Frame Relay network components o CSU/DSU (if Sprint provided) Components Excluded: o Network delay does not include delay induced by the router. Any PING test performed by Customer must subtract router delay. Calculation: Average = Total Network Delay for all PVCs Network Delay -------------------------------- Total Number of PVCs Network Delay will be measured based on Customer initiated PING test. The PING test will be done over multiple days (minimum of 30 days) to adequately determine a consistent performance level. Delay Administration Process: o Sprint Account Manager will notify the SE, NASM (if applicable), SE Director, NCC Director, NCC Manager, and Product -------------------------------------------------------------------------------- Bridge E-2 January 26, 1996 Amendment 3 <PAGE> Marketing of customers who have signed an SLA. A short SMAIL script has been developed (Compose FR.SLA) to notify the appropriate groups. o Customer notifies Sprint's Service Management Center that the average Network Delay performance is non-compliant with the Service Level Agreement. The SMC opens a trouble ticket. o The NCC works the trouble ticket to diagnose the problem. If they are unable to diagnose or fix the problem, they will notify the SE. o Sprint's System Engineer will conduct Network Delay tests using datascopes and report the results to the customer and NCC. o If the results of the SE tests concur with the customer report, then the SE will provide the information to the NCC Technical Assistance Center (TAC) Manager. o TAC will work with the Customer and SE to determine root cause for the problem and resolve as quickly as possible (maximum of 60 days). 1.3 Data Delivery Rate. 98% with 0-CIR Calculation: Total Egress Kiloframes -------------------------------------------------------- Data Delivery Rate = Total Ingress Kiloframes - (Bc + Be Exceeded Kiloframes) Calculation is based on total monthly statistics per PVC. Excluded Components: o Discarded Frames due to excess Bc + Be. o Discarded Frames caused by Mis-matched access channel speeds. o Data loss due to local exchange circuit failures. o Data loss during scheduled maintenance window. o Data Delivery Rate percentage assumes Customer Configuration on Egress port is engineered with enough capacity to handle traffic loads from the remote sites. SECTION 2 - GLOBAL FRAME RELAY SERVICE LEVEL AGREEMENTS -------------------------------------------------------------------------------- Bridge E-3 January 26, 1996 Amendment 3 <PAGE> The following performance specifications represent Sprint's network performance objectives for its Global Frame Relay Services. 2.1 Global Network Availability Objective POP-to-POP 99.22% monthly (excluding scheduled maintenance downtime) Availability is measured POP-to-POP. Network maintenance is generally performed Sunday mornings between 00:01 and 05:00 GMT. 2.2 Network Transmission Quality Objective Transmission Bit Error Rates (BER) vary by operating region. Transatlantic BERs 10(-8) Transpacific BERs 10(-7) to 10(-8) European and Pacific BERs 10(-7) 2.3 Burst Capability Objectives Burst Capacity Up to Access Channel Speed Minimum Burst Interval AT LEAST One Second 2.4 Data Delivery Rate Objective Data Delivery Rate (DDR) is the ratio of total egress frames to total input frames. Its time interval is monthly and it is a measure of frames lost in the network primarily due to transmission errors and network overloads. DDR, Bc (commited bits) >99.90%, network average DDR, Be (non-commited bits) 99.00%, network average Total input frames do not include frames that exceed Bc+Be as would occur with mismatches in access channel speeds. 2.5 Network Delay Objects For delay in the global operating environment, network sites are categorized as: NA-E: North America-East Eastern US and Canada -------------------------------------------------------------------------------- Bridge E-4 January 26, 1996 Amendment 3 <PAGE> NA-C: North America-Central Central US and Canada NA-W: North America-West Western US and Canada EUR-N: Europe-North Belgium, UK, Finland, France, Ireland, Luxembourg, Netherlands, Norway EUR-C: Europe-Central Germany, Austria, Switzerland EUR-S: Europe-South Italy and Spain PAC-N: Pacific-North Japan and Hong Kong PAC-WS Pacific-West/South Australia, New Zealand, Singapore Figures presented are average values of one-way network delay for 64 and 1024 byte frames. (Ninety-fifth percentile figures are approximately 2.5 time the average values). Estimated round-trip delays must consider both sides of the customer network access, CPE and other application delays. Average One Way Network Delays (msec) for a 64 Byte Packet ------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ NA-E NA-C NA-W EUR-N EUR-C EUR-S PAC-N PAC-SW -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ NA-E 27 32 65 83 86 95 157 189 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ NA-C 32 25 49 86 91 101 146 174 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ NA-W 65 49 43 113 116 129 131 148 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ EUR-N 83 86 113 32 29 35 214 252 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ EUR-C 86 91 116 29 25 32 229 260 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ EUR-S 95 101 129 35 32 28 235 266 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ PAC-N 157 146 131 214 229 235 40 260 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ PAC-SW 189 174 148 252 260 266 260 275 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ Access (Approximate one way delay for a 64 byte frame for access at various speeds (add two sides for round trip estimations) ------------------------------- ---------------------------- ---------------------------- ---------------------------- Access (Kbps) Delay (Msec) Access (Kbps) Delay (msec) ------------------------------- ---------------------------- ---------------------------- ---------------------------- 56 20 768 3 ------------------------------- ---------------------------- ---------------------------- ---------------------------- 64 18 1024 3 ------------------------------- ---------------------------- ---------------------------- ---------------------------- 128 10 1544 3 ------------------------------- ---------------------------- ---------------------------- ---------------------------- 256 6 2048 3 ------------------------------- ---------------------------- ---------------------------- ---------------------------- 512 4 ------------------------------- ---------------------------- ---------------------------- ---------------------------- Average One way Network Delays (msec) for a 1024 Byte Packet -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ NA-E NA-C NA-W EUR-N EUR-C EUR-S PAC-N PAC-SW -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ -------------------------------------------------------------------------------- Bridge E-5 January 26, 1996 Amendment 3 <PAGE> -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ NA-E 63 68 131 149 132 183 231 256 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ NA-C 68 62 116 152 137 189 211 240 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ NA-W 131 116 109 180 162 218 196 213 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ EUR-N 149 152 180 122 97 124 291 322 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ EUR-C 132 137 162 97 73 120 306 327 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ EUR-S 183 189 218 124 120 120 327 317 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ PAC-N 231 211 196 291 306 327 96 337 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ PAC-SW 256 240 213 322 327 317 337 344 -------------- ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ Access: Approximate one way delay for a 1024 byte frame for access at various speeds (add two sides for round trip estimations) ------------------------------- ---------------------------- ---------------------------- ---------------------------- Access (Kbps) Delay (Msec) Access (Kbps) Delay (msec) ------------------------------- ---------------------------- ---------------------------- ---------------------------- 56 167 768 14 ------------------------------- ---------------------------- ---------------------------- ---------------------------- 64 146 1024 11 ------------------------------- ---------------------------- ---------------------------- ---------------------------- 128 74 1544 8 ------------------------------- ---------------------------- ---------------------------- ---------------------------- 256 38 2048 7 ------------------------------- ---------------------------- ---------------------------- ---------------------------- Sprint is committed to provide high quality telecommunications services to all of its customers. The following details Sprint's Service level Commitments to Customer for International dedicated X.25 service. SECTION 3 - GLOBAL X.25 SERVICE LEVEL AGREEMENTS 3.1 X.25 Ticket Priority and Trouble Resolution Objectives The following tables define the ticket prioritization scheme and the service restoral objectives for international X.25 dedicated services. DESCRIPTION ------------------------------------------------------------ --------------------------------------------------------- Priority 1 Critical condition (entire router, PAD Or location is out of service) ------------------------------------------------------------ --------------------------------------------------------- Priority 2 Out-of-service condition (X.25 access facility or inoperable port on router/ PAD/switch). Alternate backup pathway connection functional ------------------------------------------------------------ --------------------------------------------------------- -------------------------------------------------------------------------------- Bridge E-6 January 26, 1996 Amendment 3 <PAGE> ------------------------------------------------------------ --------------------------------------------------------- Priority 3 Service impairment condition (slow Response, Virtual Circuit (VC) instability). ------------------------------------------------------------ --------------------------------------------------------- SERVICE RESTORAL OBJECTIVES ------------------------------------------------------------ --------------------------------------------------------- Priority 1 4 hours ------------------------------------------------------------ --------------------------------------------------------- Priority 2 12 hours ------------------------------------------------------------ --------------------------------------------------------- Priority 3 5 days ------------------------------------------------------------ --------------------------------------------------------- Problems reported after 1700 hours or any time on Saturdays, Sundays, or local holidays are expected to be resolved within the presubscribed period beginning at 0800 hours local time on the next business day. Sprint requires that a Customer representative be available at the affected site throughout the identification, repair and confirmation process. 3.2 SprintNet X.25 International Service Credits Sprint shall award a SprintNet X.25 Service Credit as follows: For a Priority 1 outage with an actual SprintNet outage greater than eight (8) hours Sprint shall award a Service Credit equal to 1/30 of the monthly non-usage based recurring X.25 Charge for the affected site. For each additional eight hours of actual outage, Sprint shall award an additional Service Credit equal to 1/30 of the monthly X.25 Network Charge for that site. Service Credits shall only be awarded for eight hour outage increments. For example, for a Priority 1 problem which exists for sixteen (16) hours, Sprint shall issue a Service Credit equal to 1/15 of that month's non-usage based X.25 Charges for the affected site. For a Priority 1 problem which exists for thirteen (13) hours, Sprint shall issue a Service Credit equal to 1/30 of that month's X.25 Network charge for the affected site. Outage time will be measured from the time a trouble ticket is opened to the time service is restored, utilizing the service trouble tickets in the Sprint Trouble Reporting System (TRS). No time between 1700 hours and 0800 hours local time of the next business day, or any time between tickets opened on Saturdays, Sundays, or local holidays and 0800 hours of the next business day will be included in outage time calculations. Sprint shall only award Service Credits for Priority 1 problems. -------------------------------------------------------------------------------- Bridge E-7 January 26, 1996 Amendment 3 <PAGE> Any troubles resulting from a problem with Customer provided equipment, software, applications, or personnel will not be included. -------------------------------------------------------------------------------- Bridge E-8 January 26, 1996 Amendment 3 <PAGE> ATTACHMENT F FACILITIES AND SERVICES AGREEMENT This Facilities and Services Agreement ("Agreement") sets forth the terms and conditions which shall govern Customer's lease of certain space at Sprint's Point-of-Presence ("POP") for the purpose of locating certain Customer-provided equipment at such space. 1. TERM. The term of this Agreement ("Term") shall coincide with the period set forth in Section 3 of the Managed Network Agreement between Sprint and Customer as amended, unless terminated by either Party pursuant to the provisions of Paragraph 16 herein. The Term of this Agreement shall be automatically renewed for successive one year periods, unless either Party provides written notice of termination ninety (90) days prior to the end of the then current Term. 2. EQUIPMENT RACK SPACE. Sprint agrees to lease to Customer, and Customer agrees to lease from Sprint, during the Term, floor space and such other space as is reasonably necessary for the installation of Customer provided equipment ("Equipment Rack Space") at the Sprint POP site(s) specified on Exhibit "A" attached hereto. Access to the Equipment Rack Space shall be provided to Customer at all times upon reasonable advance notice to Sprint, by Sprint escort only, at such rates as are set forth in Paragraph 7 hereof. Customer accepts the Equipment Rack Space "as is" and hereby covenants and agrees to use the Equipment Rack Space for the purposes herein set forth and for no other purpose and in strict accordance with the terms and conditions of any applicable Sprint leases, and further agrees to not do, or omit to do, anything which will breach any of the terms or conditions of such applicable Sprint leases or cause damage and/or injury to the property and/or personnel of Sprint and/or other Sprint customers. For lease of the Equipment Rack Space during the Term, Customer shall pay Sprint (i) non-recurring site preparation charge of * per each instance of rack and/or ancillary services installation activity which includes up to two (2) consecutive working days for installation supervision and escort (thereafter, the escort rates as outlined in Paragraph 7 herein will apply); and (ii) a monthly recurring fee of *per each Equipment Rack Space per Sprint POP site used, which shall include the cost of electrical power furnished to Customer by Sprint hereunder. The non-recurring site preparation charge and monthly recurring fee shall not begin until the equipment specified in Exhibit A is installed. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge F-1 January 26, 1996 Amendment 3 <PAGE> 3. SITE CLEAN UP. Customer will be responsible for removal of all installation material and clean up of effected POP site(s) after completion of Customer equipment installation in the Equipment Rack Space. 4. DEMARCATION POINT. The point at which the Customer's network interconnects with the Sprint network shall be the Sprint provided DSX cross connect (interface) at each Sprint POP site. This point will be referred to as the Demarcation Point. The Demarcation Point will designate where the division of responsibility of providing service and connectivity takes place. Customer shall provide the necessary interface cabling to the Demarcation Point. Sprint will be responsible for the service from the Demarcation Point through the completion of the circuit through the Sprint network. The Customer will be responsible for the service from the Demarcation Point at each Sprint POP site to the Customer's premises. 5. INSTALLATION AND TESTING. Customer shall engineer, furnish, install and test, at its sole cost and expense, all Customer supplied equipment in the Equipment Rack Space. Prior to installation, this Agreement shall be fully executed by both Parties or otherwise incorporated into any existing agreement between the Parties, and Customer shall submit to Sprint for its approval all engineering plans and specifications pertaining to Customer supplied equipment to be installed in the Equipment Rack Space. Installation and testing by Customer of equipment located in the Equipment Rack Space shall at all times be under the direct supervision of a Sprint escort. Title to equipment furnished by Customer hereunder shall, at all times, remain in Customer. All equipment supplied by Customer shall be labeled by the Customer as such. 6. EQUIPMENT MAINTENANCE. During the Term, Customer shall provide maintenance on all Customer supplied equipment installed in Equipment Rack Space. All requests for escort service are to be made to the appropriate POP site or Sprint designated location for each Equipment Rack Floor Space location. Contact telephone numbers for each POP site are specified on EXHIBIT A, and can be called 24 hours per day, 7 days a week. 7. ESCORT RATES. Sprint will provide escort service for the Customer to maintain equipment as aforesaid, on a per call basis at the rate of * per hour. Escort services are provided for emergency repair and routine maintenance under guidelines as specified in Paragraph 22. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge F-2 January 26, 1996 Amendment 3 <PAGE> The foregoing rate shall apply to all Customer escort requests and are subject to a one (1) hour minimum charge per call as well as the specifications as noted in EXHIBIT A. 8. PERMITS AND FEES. Customer will be responsible for any permits and/or fees, as required, between the Demarcation Point at each Sprint POP site to the Customer's premises. 9. ORDER ADMINISTRATION. Customer shall place orders from time to time during the Term for Sprint services to be provided hereunder by submitting to Sprint such information as Sprint shall reasonably request. 10. POWER. During the Term, Sprint shall furnish to Customer electrical power necessary to meet the reasonable requirements of Customer at the POP site(s) specified on Exhibit A. If the power provided by Sprint causes interference with the proper operation of Customer's equipment, the Customer will be responsible for providing at Customer's sole expense any filtering or regulation devices within the Equipment Rack Space, to correct the interference. 11. TRANSFER, SALE AND ASSIGNMENT. Customer shall not sell, assign, transfer or otherwise encumber any interest it has hereunder or may have in the Equipment Rack Space, the POP(s), POP site(s), or Sprint-supplied equipment therein, or any portion thereof, by virtue of this Agreement, without the prior written consent of Sprint, which shall not be unreasonably withheld. 12. NOTICES. Any notices or communications required or desired to be given in connection with this Agreement shall be in writing and shall be delivered to the applicable Party by hand or by U.S. Certified Mail, return receipt requested, addressed as follows: Sprint: Sprint Communications Company L.P. 9350 Metcalf Avenue Overland Park, KS 66212 Attn: Network Real Estate Acquisition & Administration With a copy to: Sprint Communications Company L.P. 8140 Ward Parkway Kansas City, MO 64114 Attn: General Counsel Customer: -------------------------------------------------------------------------------- Bridge F-3 January 26, 1996 Amendment 3 <PAGE> Any notice given under this Agreement shall be effective upon receipt of notice by the other Party. Either Party may change the above address by written notice to the other Party as provided above. 13. WARRANTIES. THE PARTIES DO NOT MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE POP SITE(S) AS LISTED ON EXHIBIT A, ANY EQUIPMENT PLACED THEREIN AND OTHER SERVICES, MATERIALS AND EQUIPMENT PROVIDED HEREUNDER, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 14. LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY HEREUNDER BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, LOSS OF CUSTOMERS OR CLIENTS, LOSS OF GOODWILL OR LOSS OF PROFITS, ARISING IN ANY MANNER FROM THIS AGREEMENT AND THE PERFORMANCE OR NONPERFORMANCE OF OBLIGATIONS HEREUNDER. FURTHERMORE, IN NO EVENT WILL SPRINT BE LIABLE TO CUSTOMER FOR ANY DAMAGES, DIRECT OR INDIRECT, TO CUSTOMER SUPPLIED EQUIPMENT ARISING OUT OF CUSTOMER'S USE OF THE POP SITE(S) LISTED ON EXHIBIT A OR THE SERVICES PROVIDED HEREUNDER, UNLESS SUCH DAMAGES ARE THE RESULT OF SPRINT'S NEGLIGENCE OR WILLFUL MISCONDUCT. SPRINT SHALL TAKE REASONABLE PRECAUTIONS TO PROVIDE A SECURE ENVIRONMENT FOR CUSTOMER SUPPLIED EQUIPMENT. 15. INDEMNIFICATION. 15.1 Customer shall indemnify, defend and hold harmless Sprint, its directors, officers, employees, trade contractors, suppliers, successors and assigns from any loss, damage, cost of defense (including reasonable attorneys' fees and court costs), and injuries, including death to any person, arising out of this Agreement (including any breach hereof by Customer) to the extent caused by the negligence or willful misconduct of Customer, its agents or employees. -------------------------------------------------------------------------------- Bridge F-4 January 26, 1996 Amendment 3 <PAGE> 15.2 Sprint shall indemnify, defend and hold harmless Customer, its directors, officers, employees, trade contractors, suppliers, successors and assigns from any loss, damage, cost of defense (including reasonable attorneys' fees and court costs), and injuries, including death to any person, arising out of this Agreement (including any breach hereof by Sprint) to the extent caused by the negligence or willful misconduct of Sprint, its agents, or employees. 16. TERMINATION OF SERVICES/FACILITIES: COMPLIANCE. 16.1 Sprint may limit the use of the Equipment Rack Space or any portion thereof by Customer hereunder when necessary because of conditions beyond its control as set forth in Paragraph 23. In addition, Sprint reserves the right at all times during the Term to suspend any and all services and/or facilities to be provided hereunder, including, without limitation to furnishing of electrical power, and remove, change or otherwise terminate the operation of Customer-supplied equipment installed in the Equipment Rack Space without notice, if Sprint deems, in its sole discretion, that such action is necessary to protect the public or Sprint personnel, agents, and Sprint facilities or services from damages or injury of any kind. Sprint may also effect such action after notice to Customer in accordance with Paragraph 20 hereof. Where possible, Sprint will notify Customer promptly of such action and work in cooperation with Customer to effect such remedies so as to permit the Customer-supplied equipment to be returned to operation in an acceptable manner. All Customer-supplied equipment installed in the Equipment Rack Space shall comply with all applicable laws, regulations and standards, including, without limitation, those standards established by Sprint, and shall be maintained by Customer in a manner so as to ensure continued compliance therewith and so as to avoid hazard or damage to Sprint facilities or injury to Sprint employees, agents and suppliers or to the public. In the case where additional protection facilities are required, the same shall be provided by Customer, at Customer's sole expense. Sprint shall maintain the environmental parameters of the Equipment Rack Space within customary limits for commercial operation so long as Customer maintains Customer-supplied equipment installed therein in accordance with the applicable specifications. 16.2 Either Party may terminate this Agreement at any time by giving written notice as outlined in Paragraph 12. The maximum liability to the Customer, due to termination, will be six (6) months of rental charges for each Equipment Rack Space as stated in Paragraph 2, Equipment Rack -------------------------------------------------------------------------------- Bridge F-5 January 26, 1996 Amendment 3 <PAGE> Space, from the date of termination and any charges associated with Sprint escort during equipment removal. 17. INSURANCE. 17.1 CUSTOMER'S INSURANCE. Customer shall, at its own expense, procure and maintain throughout the Term, the following insurance from an insurance company or companies of recognized financial responsibility: (i) Comprehensive General Liability insurance, including Contractual Liability, insuring against liability for Personal Injury or death, Property Damage or other loss in amount of not less than $5,000,000 Combined Single Limit with respect to any occurrence, and (ii) Comprehensive Automobile Liability insurance insuring the ownership, maintenance or use of owned, non-owned or hired automobiles in an amount not less than $1,000,000 Combined Single Limit for Bodily Injury or Property Damage for any one accident, (iii) Worker's Compensation insurance, including Employer's Liability with limits of not less than $100,000 per accident, in compliance with any Worker's Compensation or similar statute in the State where any work is performed. The insurance specified in subparagraphs i and ii shall name Sprint as Additional Insured. Customer shall deliver to Sprint, prior to and as a condition of its use of the Equipment Rack Space, a Certificate of Insurance evidencing all of the above insurance requirements and shall indicate that Sprint shall be notified not less than thirty (30) days prior to any cancellation or material change in any coverage. In no event shall the limits of said policies be considered as limiting the liability of Customer under this Agreement. Customer may not enter Sprint's POP locations if the provisions of this paragraph have not been met. 18. GOVERNING LAW. This Agreement shall be constructed under and enforced in accordance with, and the validity and performance hereof shall be governed by, the laws of the State of Kansas. 19. ENTIRE AGREEMENT. This Agreement supersedes and replaces any prior agreements, understanding or arrangements, whether oral or written, heretofore made between the Parties and relating to the subject matter hereof. This Agreement shall not be modified, changed, altered or amended except by an express written agreement signed by duly authorized representatives of both of the Parties hereto. 20. DEFAULT. In addition to any right of termination provided for elsewhere herein, the non-defaulting Party hereto may terminate this Agreement upon the occurrence of any of the following events which shall constitute a default hereunder: -------------------------------------------------------------------------------- Bridge F-6 January 26, 1996 Amendment 3 <PAGE> (a) Material breach of this Agreement after notice of such breach and failure of the breaching Party to cure such breach within thirty (30) days of receipt of such notice; (b) A final determination by any governmental entity having jurisdiction over the facilities and/or services provided under this Agreement that the relationship of Sprint and Customer and/or the facilities and/or services provided hereunder are contrary to then existing laws; or (c) The filing of bankruptcy by either Party under any federal, state or municipal bankruptcy or insolvency act, or the appointment of a receiver or any act or action constituting a general assignment by either Party of its properties and interest for the benefit of its creditors. Upon the occurrence of a default by either Party, the other Party may exercise one or more of the following remedies: (i) terminate this Agreement as aforesaid; and/or (ii) exercise any other rights or remedies which may be available at law or in equity. Upon the occurrence of a default, the prevailing Party shall have all reasonable expenses (including court costs and reasonable attorneys' fees) paid by the other Party. 21. PAYMENTS. All charges incurred by Customer hereunder will be invoiced monthly by Sprint. Total Customer recurring and non-recurring Equipment Rack Space lease charges for the Term of this Agreement are shown on Exhibit A and are based upon the rates set forth in Paragraph 2, Equipment Rack Space, and the POP site(s) and quantities of Equipment Rack Space(s) as shown on Exhibit A hereof. Escort charges will be charged and invoiced monthly in accordance with the terms set forth in Paragraph 7 herein. All amounts stated on each invoice shall be due and payable within thirty (30) days of receipt of said invoice. The charges for service provided hereunder are exclusive of any applicable sales, use, excise and like taxes which will be separately stated and included on each applicable invoice. All charges for services provided hereunder that remain unpaid for a period of 10 days or more after written notice thereof, shall be subject to interest thereon at a rate of the lesser of 18% per annum or the maximum rate allowable by applicable law. 22. RESPONSE TIME. In the performance of its obligations hereunder, Sprint shall endeavor to respond to a Customer request for escort service hereunder within (i) one (1) hour when notified by Customer from 8:00 a.m. - 5:00 p.m. on business days and when such request pertains to a manned POP site, (ii) within three (3) hours when notified by Customer at any other time for a manned POP site, and (iii) within four (4) hours for an unmanned POP site at any time. THE ABOVE RESPONSE TIMES APPLY TO CUSTOMER EMERGENCY REPAIR SITUATIONS ONLY. THESE RESPONSE TIMES ASSUME THAT NO EMERGENCY REPAIRS ARE IN PROGRESS ON THE SPRINT NETWORK IN THIS AREA. Emergency Repairs on the Sprint network will take precedence over escort services which may cause lengthening of the response times. For routine maintenance, 72 hours notice is required. Route maintenance will only -------------------------------------------------------------------------------- Bridge F-7 January 26, 1996 Amendment 3 <PAGE> be allowed between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday, with holidays excluded. Service affecting routine maintenance may be accomplished outside of the normal routine maintenance window, but requires 120 hour advance notification. When escort service is provided by Sprint, both the Sprint representative and Customer representative will sign a CPE Repair/Vendor Escort Record form confirming the location, time, and date the escort service took place. 23. INABILITY TO PERFORM. Neither Party shall be responsible for delays in the performance of its obligations hereunder caused by events beyond its reasonable control. -------------------------------------------------------------------------------- Bridge F-8 January 26, 1996 Amendment 3
AMENDMENT FOUR TO THE MANAGED NETWORK AGREEMENT BETWEEN SPRINT COMMUNICATIONS COMPANY, L.P. AND BRIDGE DATA COMPANY CONFIDENTIAL MATERIALS HAVE BEEN OMITTED FROM THIS EXHIBIT PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION. ASTERISKS DENOTE OMISSIONS. The Managed Network Agreement ("Agreement") between Sprint Communications Company, L.P. ("Sprint") and Bridge Data Company ("Bridge"), having an effective date of March 1, 1995, as amended, is hereby further amended as set forth below. WHEREAS, Sprint and Bridge have previously entered into an Agreement for the provision of managed network services; and WHEREAS, Bridge now desires to perform the management services currently performed by Sprint under the Agreement, and Sprint agrees to allow Bridge to do so; and WHEREAS, Bridge desires to purchase Asynchronous Transfer Mode ("ATM") services from Sprint, and Sprint desires to provide ATM services to Bridge. NOW THEREFORE, the parties mutually agree to amend the Agreement as follows: 1. Section 2. Contract Documents and Definitions. Delete the definition of "Products and Services" and replace with the following definition: "Products and Services" means the equipment, facilities, programming, software and related services provided by Sprint to Bridge hereunder. The Products and Services include Sprint Frame Relay service and/or Sprint ATM service, but do not include special access lines that may be used by Bridge in connection with the Products and Services. 2. Section 9. Minimum Commitment. Delete the words "and management" from the second sentence of the second paragraph. 3. Section 10. Acceptance. Delete the second sentence of paragraph (a) and replace with the following sentence: "If test results show that Products and/or Services are performing in accordance with the Performance Specifications, Bridge shall accept the Product or Service at an Installation Site immediately unless the Installation Site Bridge/Sprint Confidential -1- 6/26/96 <PAGE> is an order type "Conversion," in which case Bridge shall have twenty-one (21) days from receipt of Sprint's test results to accept the Products and Services." 3. Section 16(b) Provision of Products and Services. Delete the words "and manage" from the first sentence. 4. Attachment A (Scope of Work). Attachment A is superseded in its entirety by the revised Attachment A (Scope of Work) which is hereby incorporated into the Agreement. 5. Attachment B (Pricing). Attachment B is superseded in its entirety by the revised Attachment B (Pricing) which is hereby incorporated into the Agreement. 6. Bridge has agreed to buy out the maintenance contract from Telebit that Sprint has prepaid as follows: Distribution Annual Price Months Remaining Total Equipment Site Qty NB40 Chicago 1 $ 539.33 8 $ 359.55 NB40 New York 2 $ 1078.66 8 $ 719.11 NB40 Kansas 1 $ 539.33 8 $ 359.55 NB40 Boston 1 $ 539.33 8 $ 359.55 NB40 Rialto 1 $ 539.33 8 $ 359.55 NB40 Oroville 1 $ 539.33 8 $ 359.55 Total Amount owed to Sprint for maintenance buyout: $2,516.86 7. All other terms and conditions of the Agreement shall remain in full force and effect, except as expressly stated herein. IN WITNESS WHEREOF, the parties have executed this Amendment Four as of the date of the last signature below. Bridge/Sprint Confidential -2- 6/26/96 <PAGE> SPRINT COMMUNICATIONS CO., L.P. BRIDGE DATA COMPANY /s/ George Putney /s/ Robert McCormick ------------------------------ --------------------------- Signature Signature George Putney Robert McCormick ------------------------------ --------------------------- Printed Name Printed Name Branch Manager Executive Vice President ------------------------------ --------------------------- Title Title 7/29/94 7/22/96 ------------------------------ --------------------------- Date Date Bridge/Sprint Confidential -3- 6/26/96 <PAGE> ATTACHMENT A SCOPE OF WORK SECTION 1. INTRODUCTION 1.1 SCOPE This Attachment describes the technical functionality and topology of the domestic telecommunications requirements of Bridge. The Sprint-supplied Products and Services will provide network transport for the Bridge network. 1.2 OVERVIEW Sprint will provide Bridge with frame relay wide area network (WAN) transport for it's router-based network as well as installation and next day swap-out maintenance. All other functions previously provided by Sprint will be delegated to and provided by Bridge. These functions include router configuration, router monitoring, and router management including troubleshooting and resolution of all software related anomalies. Further, Bridge shall undertake all transport management, including, but not limited to WAN access facility sizing at customer sites, distribution sites and St. Louis data centers, density of PVCs per hardware port on routers and switches, and the number of WAN ports and associated access facilities required at customer sites, distribution sites and St. Louis data centers. Bridge shall also order and manage dial backup functionality including equipment and analog telco lines at distribution sites. Sprint will mange the ordering of analog telco lines at the client sites at time of initial installation. Sprint will provide maintenance on associated hardware at client sites only. All dedicated circuits will be ordered through Sprint. 1.3 SPRINT'S SOLUTION Sprint will provide all WAN transport consisting of dedicated access from Bridge customer sites, distribution sites and St. Louis data centers. Additionally, Sprint will provide installation and hardware swap-out maintenance of routers, modems and DSUs at customer sites. Sprint will also install Bridge servers at client sites. Maintenance of the servers will be provided by Bridge. -------------------------------------------------------------------------------- Amendment 4 A-1 6/26/96 <PAGE> SECTION 2. NETWORK OVERVIEW 2.1 NETWORK DESIGN OVERVIEW The network design for the Bridge network is summarized in Figure 2-1. [GRAPHIC OMITTED] 2.2 NETWORK NOTES The following list of assumptions and design considerations have been utilized on the Bridge Information network design and includes associated Sprint and Bridge responsibilities. o Bridge will provide WAN bandwidth management for all network facilities. This includes remote customer sites, distribution sites, and the St. Louis data centers. Bandwidth management includes but is not limited to determination of appropriate channel sizes at all customer, distribution -------------------------------------------------------------------------------- Amendment 4 A-2 6/26/96 <PAGE> and data center sites, numbers of channels, PVCs per channel, PVCs per port on routers and switches, number of ports per switch or router, and number of switches or routers required. o Bridge will use Sprint-standard circuit utilization guidelines. Once a circuit utilization exceed 50%, procedures will be initiated for the installation of additional circuits or higher bandwidth circuits on the affected path. The objective is to have additional bandwidth installed so that no circuit utilization exceeds 70% at any time to maintain optimal network performance. o Sprint will provide support for 100 installations per month. These can be any combination of new installations or Bridge reschedules installations. The minimum number of installs per day is 6. Installations will be scheduled during normal business hours, 8-5 CST. o For new installations, Sprint will install the Bay Networks router and Netblazer, the dial backup and diagnostic modem, and the DSU. Sprint will also cable the newly installed equipment to the Bridge provided LAN. o Sprint will configure the Telebit NetBlazer and load the router with the final router configuration provided/created by Bridge. This configuration file will be located on a platform provided by Bridge. Bridge must provide readily available remote access to this system. The configuration files must be available two (2) business days prior to site installation. The IP address and the required directory structure must be provided to Sprint five (5) business days prior to the scheduled install date. o Sprint will not troubleshoot any protocol problems, including protocol problems which occur during client site hardware installation. o Bridge will perform a site acceptance when they receive a call from Sprint saying the site installation is complete. Site acceptance will be based on the following tests: - Telnet/Ping to router - Telnet/Ping to Net Blazer - Telnet/Ping to the Bridge servers - Check operation of dial back up by unplugging 56k line and determining whether the dial backup connection to a distribution site is established - Check whether dial backup disconnects after the 56k is restored Should Bridge be unable to perform these tests upon notification from Sprint that the site installation is complete, the site installation will be accepted by default. o Bridge will be responsible for all network software upgrades. -------------------------------------------------------------------------------- Amendment 4 A-3 6/26/96 <PAGE> o Bridge will provide all maintenance of Bridge equipment at collocation sites. o Sprint will provide only next day swap-out maintenance Monday - Friday 8 am - 5 pm for failed or suspected failed CPE at Bridge customer sites. The CPE technician will ensure that the failed CPE is cabled properly and that the device powers up successfully. Bridge will have software configuration responsibility. o Sprint will not provide any router network monitoring or management. o Bridge will report all appropriate problems to Sprint's Service Management Center (SMC). The Network Service Manager (NSM) will support resolution of those tickets that require hardware maintenance. o There will be charge for dispatch to sites that are not ready for installation or swap-out maintenance (refer to contract page B-3, item 6). o Bridge will purchase all equipment through Sprint. o Bridge will be responsible for working directly with hardware vendors with regard to hardware engineering and software malfunction. 2.3 TOPOLOGY Sprint will provide Bridge with WAN transport for the frame relay, router-based network. This will include the installation and maintenance of Bay Networks routers, Telebit routers, Sprint certified DSUs and CSUs and dial backup modems at client sites. Each remote site will be provided with dedicated access to Sprint's wide area network (WAN). The bandwidth of the access channel will be determined by Bridge. The remote site will build one or two PVCs into Sprint's WAN which will terminate at one of six regional distribution sites. The distribution sites are collocated at Sprint POPs and house Telebit routers, Bay Networks routers, Cascade switches, modem banks and CSUs. The Cascade switches are used both as a point of connectivity for GFIC customers as well as an ATM platform as Bridge migrates the backbone (distribution site to St. Louis data centers) to ATM transport. Each distribution site Bay networks router will act as a point of consolidation for Bridge customer traffic. The distribution site routers will terminate traffic from all customer sites within that region. The routers will in turn route the traffic from those customer sites to discrete PVCs built from the distribution sites to each of Bridge's two St. Louis data centers. -------------------------------------------------------------------------------- Amendment 4 A-4 6/26/96 <PAGE> 2.4 TROUBLE RESOLUTION RESPONSIBILITY Bridge will provide all proactive monitoring of network facilities. Sprint will provide only reactive maintenance. Upon report of an anomaly, Bridge will undertake the following diagnostic procedures. Client Sites AN Router - Software - Bridge will access the router and inspect the configuration files. Bridge workstations have pull-down screens that display the proper configuration of the routers. If a configuration is determined to be corrupted, they will rebuild the software configuration. Hardware - If an AN router remains in the "boot" or "diag" mode after being power cycled, it must be replaced. Bridge will arrange to have power cycling done by their client or by their dispatch technicians. Other problems will be isolated by using the router logs, Site Manager, and the network management console. When troubleshooting indicated a failed router, Sprint will be contacted to open a ticket for router replacement. CSU - If diagnostics reveal a good router and Sprint/telco find no problems with the telco access, Bridge will open a ticket with Sprint for CSU replacement. Netblazer - If Netblazer alarm appears on Bridge's network management console, Bridge will work with their client or their dispatch technician to power cycle the Netblazer. If the Netblazer fails to come up, Bridge will open a ticket with Sprint for Netblazer replacement. Modem - Bridge will determine whether a problem appears to be with the local dial line or the modem. If the dial line is tested and proven functional, Bridge will access the Netblazer for another view into the modem. If these tests indicate a defective modem, Bridge will open a ticket with Sprint for modem replacement. If the dial line tests bad, Bridge will report the problem directly to the LEC. Cabling - Telco will be responsible for wiring to the demarc or extended demarc (when telco installed) where appropriate. After accepted installation, Bridge will be responsible for troubleshooting all other customer premise wiring. -------------------------------------------------------------------------------- Amendment 4 A-5 6/26/96 <PAGE> Transport - Sprint will be the point of contact for all transport related problems, including amamolies associated with the LEC access on dedicated circuits. Bridge will open a ticket with the SMC to report any transport problems. Distribution Sites Bridge will be responsible for the troubleshooting and maintenance of all distribution equipment located in Sprint POPs. This will include: o Bay BLN Routers o Cascade Switches o Telebit Netblazer 40 Router o Microcom Modems and QX chassis o Adtran CSUs and chassis. (Will be replaced by Visual Networks CSUs) o Ethernet transceivers o UPS (May be Sprint provided. Procedures to be addressed) o Dial lines (Both dial back-up and equipment management lines) o Cabling associated with the above equipment.** ** Sprint is responsible for installing and replacing all intra-cabinet/bay and inter-cabinet/bay wiring. Sprint will also connect such cabling to the equipment under Bridge direction at time of installation or replacement. Bridge will perform troubleshooting of distribution site problems from their St. Louis Network Management Center using network management tools such as HP OpenView, Bay Site Manager, etc. If assistance is required from local Sprint operations (such as for power cycling equipment), Bridge will open a trouble ticket with the SMC. The NSM or SE will then call the Sprint POP stating that Bridge has an open ticket and needs assistance. This will result in a charge to Bridge. If Bridge determines that equipment needs to be replaced, they will arrange for shipment and schedule the dispatch of a Bridge field service technician. A trouble ticket will be opened with the SMC so that the Sprint personnel are aware and can provide access. If there is a failure of the dial lines associated with the distribution site, Bridge will open a trouble ticket with the appropriate local exchange carrier. If the local exchange carrier or Bridge field service requires access to the Sprint POP, a trouble ticket will be opened with the SMC. For routine or preventative maintenance, Bridge will open a trouble ticket with the SMC in order to gain access to the Sprint POP. -------------------------------------------------------------------------------- Amendment 4 A-6 6/26/96 <PAGE> Sprint will be the point of contact for all transport related problems, including amamolies associated with the LEC access on dedicated circuits. Bridge will open a ticket with the SMC to report any transport problems. 2.5 DISPATCH PROCEDURE Upon notification of a network anomaly, Bridge will attempt to isolate the problem. If the problem appears to be with either the client site hardware or WAN transport, Bridge will open a ticket with Sprint's Service Management Center (SMC) using either the network or private line address. The SMC will forward the ticket to the appropriate transport fix agency (Private Line Service Center or Frame Relay Network Control Center). If the WAN tests clean, and the anomaly appears to be associated with client site hardware, either the Network Services Manager (NSM) or Systems Engineer (SE) will submit script to the Dallas warehouse for overnight shipment of the failed hardware to the client site. Bridge and/or the NSM will coordinate CPE dispatch with the SMC on the open ticket. After replacement, Sprint will ship the failed router to Bay Networks for repair. After repair, Bay Networks will ship the router back to the Dallas depot for placement in the Bridge spares inventory. 2.6 CANADA SITES Sprint management practices and procedures will remain unchanged for an interim period for sites in Canada until these practices and procedures can be fully addressed. -------------------------------------------------------------------------------- Amendment 4 A-7 6/26/96 <PAGE> ATTACHMENT B DOMESTIC PRICING I. EQUIPMENT - PURCHASE PRICE Model Description List Price Net Price ----- ----------- ---------- --------- 20002 BayNetworks AN Ethernet * * (4M DRAM) Incl 7919 & 7526 (2) 42001006 BayNetworks AN IP System Suite * * AE 1001006 BayNetworks 1 Ethernet X2 Sync * * (4 M DRAM) incl DTE/DTE cable (2)(II) AE008017 BayNetworks IP Access Suite Software (I) * * 7919 BayNetworks Power Cord (2) * * AE10011007 BayNetworks AN Ethernet X2 Sync * * (8M DRAM) incl DTE/DCE cable (2) PN2DE Telebit Netblazer & Modem Cable (3) * * LS2-PT Telebit Netblazer LS & Modem Cable (3)(10) * * AP-8810SA Teleblazer Standalone Modem (3)(10) * * LEOA BNC Transeiver Package (4) * * 28.8ES Desporte Fast 28.8 ES Standalone (5) * * SP1530 Adtran DSU III AR Standalone (6) * * 930703-008 HD44 (m) to V.35(M) Wan * * Interface cable 910418-008 DB9(M)/DB25 Cable * * 950846-006 DB25(F)/V.35(M) Cable * * 3520 Codex DSU (7) * * PFLX4700-002 DTS DSU/CSU Card Set(8) * * PFLX4704-002 DTS CD Powered 4 slot Equip Shelf(8) * * PFLX4700-004 DTS SNMP Card Set (8) * * KMTG4704-001 DTC 4704 Rack Mounting KIT(8) * * PCBL4700-010 DTS Daisy Chain CSU Interconnect(8) * * Cascade (9) * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-1 6/26/96 <PAGE> MODEL DESCRIPTION LIST PRICE NET PRICE ----- ----------- ---------- --------- ASE-BDE Visual Networks DSU * * V.35 Router Cable (12) * * Cable Package includes: * * (1) Network Interface Cable (1) Ethernet Patch Cable (1) Administration Port Cable ASE-EDE Visual Networks DSU * * NOTES: 1.) The equipment listed is equipment currently being installed. See product discounts for other equipment not listed. 2.) BayNetworks equipment will be discounted * off of List Price, provided Bridge purchases all BayNetworks equipment through Sprint. 3.) Sprint will offer a * discount on Telebit Networking Hardware List Price. 4.) Net price includes one Transceiver, (2) Terminators, and installation. 5.) Sprint will offer a * discount on Microcom Modem Equipment List Price. 6.) If Bridge does not purchase a DSU from Sprint, and Sprint utilizes Bridge DSUs, it is Bridge's responsibility to provide two DSU cables as well as the DSU. One cable will connect to the router and one to connect to the Telco demarc. 7.) Sprint will utilize existing Bridge Codex 3520 DSUs. It will be Bridge's responsibility to de-install the DSU, upgrade the cables and ship the DSU to Sprint's inventory site(s). 8.) Sprint will offer a * discount on Digital Transmission System, Inc. (DTS) equipment. 9.) Cascade equipment will be discounted * off of current list price. 10.) Sprint will offer these modem models or those with equivalent functionality. 11.) Number of ethernet cables required will vary upon site type and site configuration. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-2 6/26/96 <PAGE> II. CPE INSTALLATION First Device(6) Second Device (5) Equipment Install Price Install Price --------- ------------- ------------- Bay Networks Router/DSU (2) * /Router * /Router Microcom Modem and NetBlazer Server (1) * /pair * /pair Server (1) (3) * /Server * /Server Transceiver/Terminator/T-Connector (1,4) No Charge No Charge Microcom 28.8ES Modem * /modem * /modem OR Teleblazer Modem (1) Cascade Switch * /ea * /ea DTS (2) (2) Visual Networks DSU ASE-BDE * /ea * /ea Visual Networks DSU ASE-EDE List List NOTES: 1.) Installation must be done at the same time the Bay Networks router is installed. 2.) Installation of a DSU at any other time than with a router will be * /occurrence. 3.) Installation of a server at any other time than with a router will be * /occurrence. 4.) Installation of a transceiver and two terminators at any time other than with a router is * /occurrence. 5.) Installation of the second device must be at the same site and at the same time as the first device. 6.) A dispatch charge of * will be assessed for any site when a Sprint technician is dispatched and the site is not prepared for the install. 7.) A dispatch charge of * will be assessed any time a Sprint technician is dispatched to a site but (i) the technician is unable to gain access to the Bridge facility or (ii) the technician finds no trouble. 8.) If a router upgrade requires the installation of a new router, installation charges will apply. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-3 6/26/96 <PAGE> III. MAINTENANCE Equipment Response Price --------- -------- ----- Bay Networks Routers (1)(4) Next day, On-site Remedial * of List/mo Bay Networks Routers (1)(3)(4) 7x24 w/4 hr response, * of List/mo On-site Remedial PN2DE NetBlazer or Netblazer LS Next Business day, * /pair/mo (6) (2) Microcom 28.8ES Modem or On-site Remedial Teleblazer Standalone Modem Microcom 28.8ES Modem Next Business day, On-site * /month Remedial DSU (2) (4) Next Business day, On-site * /site visit Remedial Cascade (5) 7x24 with 4 hour response, * /switch/year B-STDX 9000 on-site remedial Visual Networks DSU ASE-BDE Next Business day, On-site * /ea/month Swap-out Visual Networks DSU ASE-EDE Next Business day, On-site List Swap-out NOTES: 1.) Prices are only valid when all routers purchased are maintained by Sprint. 2.) Bridge is responsible for all repairs and return charges of this equipment. 3.) Subject to site verification. (Site must be within 50 miles of the service depot.) 4.) Bridge is responsible for providing required spares, which will be stocked at the Sprint repair depot. If Bridge requires on-site remedial maintenance outside normal business hours, the following rates shall apply: * per site visit for two (2) hour minimum charge. Each additional 1/4 hour shall be *. 5.) Bridge may purchase maintenance directly from Cascade. 6.) Pair equals Netblazer and modem. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-4 6/26/96 <PAGE> IV. MANAGEMENT (1) Equipment Unit Price --------- ---------- Router (1) (5) * /mo Transport Back-up Management (2) (3) * /mo LAN Server Management (4) * /mo NOTES: 1.) Bridge is not required to purchase management under this Agreement. This pricing is available as an option in the event Bridge chooses to have Sprint manage their network. 2.) Includes Telebit NetBlazer and Microcom modems or Teleblazer modems. 3.) Valid only when the Telebit NetBlazer and Microcom modem or Teleblazer modems are co-located with the router. 4.) Pricing is valid only if Sprint provides router and Transport Back-up Management. 5.) One annual software upgrade is included in the price; additional software downloads after the first is * each per router. SOFTWARE RELEASE POLICY The latest Sprint certified software release is used for a new router network installation. Sprint reserves the right to upgrade Bridge software revision level if the installed revision level is no longer supported by Sprint. This up-grade will be at no charge to Bridge. Sprint reserves the right to up-grade a router's software to fix software bugs in the existing version. This up-grade will be at no charge to Bridge. When adding new routers to an existing network, Sprint reserves the right to install the same version of the software running on the existing network on the new routers. Sprint support for software revision levels is consistent with the vendor's support for software revision levels. The one free annual software up-grade is for a major release not a maintenance release. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-5 6/26/96 <PAGE> If the software up-grade requires additional hardware or a hardware up-grade, equipment and installation charges will apply. If Sprint performs a software up-grade in order to meet the contract performance criteria, Bridge will not be required to pay for the software upgrade. Sprint will provide adequate notice of any upcoming software upgrades. V. CO-LOCATION FEES A. Cascade * /rack/mo Install * /rack B. Distribution router & Netblazer * /rack/mo Install * /rack VI. FRAME RELAY A. ACCESS OPTION 1 (1) Install Monthly Recurring ------- ----------------- 56 Kbps, T-1 Waived for TCG Type 1 & 2 * discount off Sprint Tariff facilities 8 rates See Note 2 1.) If TCG is the access provider for the SIA contract, Bridge may take advantage of the SIA pricing. However, Bridge may use pricing from only one contract, i.e. either this contract or the SIA Local Access Services contract. If SIA pricing is selected, non-SIA sites will be charged at current Sprint Tariff 8 rates. Tariff 8 installation charges apply to non-SIA sites. 2.) All monthly recurring charges for ACF and COC are waived. OPTION 2 Sprint Coordinated Vendor Billed Access (SCVBA) (1) Non - Reucrring Monthly Recurring 56 Kbps 56 KBPS ------- ------- ACF (2) * * EFC (3) * * COC (4) * * * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-6 6/26/96 <PAGE> 1.) Bridge may select this option for Access in which Sprint acts as Bridge's agent and orders and tests the service, but the access provider bills Bridge directly. 2.) Access Coordination Fee 3.) Entrance Facility Charge (Pass through from the Access provider) 4.) Central Office Connection HOST ACCESS (St. Louis) DS3 * /ea/month B. ACCESS CHANNELS INGRESS T-1 DISTRIBUTION PORT (1)(2)(3)(4)(5)(6) * /EA/MO NOTES: 1.) Connects the router to the TP Frame Relay Switch 2.) 56K ports are defined as having 32 Kbps distribution router capacity. 3.) 128 Kbps ports are defined as having 128 Kbps of capacity or 4 equivalent 32 Kbps users. 4.) Each T-1 distribution ingress port supports a maximum of 48 equivalent 32 Kbps users. 5.) Once 48 equivalent 32 Kbps users are assigned to a distribution ingress T-1 port, customer must order an additional T-1 port. 6.) Distribution site T-1 Ports: (The following is the minimum configuration during the contract Term) New York distribution ingress T-1 ports Four (4) Los Angeles distribution ingress T-1 ports Two (2) Chicago distribution ingress T-1 ports Two (2) San Francisco distribution ingress T-1 ports Two (2) Boston distribution ingress T-1 ports Two (2) Kansas City distribution ingress T-1 ports Two (2) INGRESS T-1 NETWORK PORT (1)(2) */EA/MO NOTES: * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-7 6/26/96 <PAGE> 1.) For each distribution site one T1 - distribution port and one T-1 network port are required. HOST PORTS (1)(2)(3) * /EA/MO NOTES: 1.) Egress TP port at Bridge hosts 2.) Each host port must have a back-up T-1 port i.e. Data 1 and Data 2. 3.) Back-up T-1 port price is */ea/mo. PORTS AND PVCS (1) 56KBPS Port and two (2) ZERO CIR PVC into the distribution router (1)(2)(3) * /EA/MO NOTES: 1.) Price is only valid in the user is connected to a distribution site. 2.) Excludes access. 3.) Remote domestic US ports which connect to distribution routers (excludes access) Ports Monthly Price Equivalent 32 Kbps Users ----- ------------- ------------------------ 56 Kbps * /ea/mo 1 128 Kbps * /ea/mo 4 192 Kbps * /ea/mo 6 256 Kbps * /ea/mo 8 320 Kbps * /ea/mo 10 384 Kbps * /ea/mo 12 448 Kbps * /ea/mo 14 512 Kbps * /ea/mo 16 576 Kbps * /ea/mo 18 640 Kbps * /ea/mo 20 704 Kbps * /ea/mo 22 768 Kbps * /ea/mo 24 896 Kbps * /ea/mo 28 1024 Kbps * /ea/mo 32 1280 Kbps * /ea/mo 40 1536 Kbps * /ea/mo 48 C. PVC * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-8 6/26/96 <PAGE> Backbone Zero CIR PVC * /ea/mo D. INSTALL PVC * /each Access Channel * /each VII. DIAL BACK-UP A. DISTRIBUTION SITE DIAL BACK-UP SERVICE (1) Each of the distribution sites will offer Dial Back-Up Service via Sprint's Switched Clarity 800 service. Customers needing dial back-up outside a local calling area will dial the 800 number. Charge: * service fee per month plus Tariff rate per minute cost. TARIFF RATE PER MINUTE -------------------------------------------- ----------------------------------------- Regional National -------------------------------------------- ----------------------------------------- Peak Off Peak Peak Off Peak ----------------------- -------------------- -------------------- -------------------- * * * * ----------------------- -------------------- -------------------- -------------------- 1.) Bridge is responsible for providing the business line for each distribution site and all charges associated with the business line. VIII. SPRINTNET SERVICES (DOMESTIC X.25) A. Product Discount * off of list price B. Install Wavier (1) * for a three year order term C. See Hub Pricing - Page B-30 NOTES: 1.) Customer is liable for a pro-ratA amount of any waived install if the site is disconnected prior to being installed for 36 consecutive months. IX. DISTRIBUTION SITE EQUIPMENT PURCHASE Distribution site equipment (1)(2) * NOTES: * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-9 6/26/96 <PAGE> 1.) See List of Equipment and quantities in each existing distribution site, page B-31. 2.) Equipment is located at distribution sites in New York, NY; Chicago, IL; Boston, MA; San Francisco, CA; Kansas City, MO; and Los Angeles, CA. X. ATM SERVICES A. Local Access Facilities - Customer shall be responsible for arranging and providing all Local Access Facilities required to utilize the ATM Products and Services. For T-3 Local Access Facilities, the COC and ACF charges are as follows: Non-Recurring Charge Monthly Recurring Charge -------------------- ------------------------ COC * each * each ACF * each * each B. Port Connection Charges Port Installation Charge Monthly Recurring Charge ---- ------------------- ------------------------ T-1 Port: * each * each per Month T-3 Port: * each * each per Month Sprint shall apply the following discounts to the Port Connection charges specified above. Contract Year Discount ------------- -------- Year 1 20% Year 2 10% Year 3 10% C. PVC Charges 1. The monthly recurring charges for use of one-way PVCs are as follows: (a) CBR PVCs Information Rate Flat Rate Price Usage-Based Price ---------------- --------------- ----------------- 64 Kbps * per 64 Kbps * per 64 Kbps plus usage 1 Mbps * per 1 Mbps * per 1 Mbps plus usage For the Usage-Based Price, the usage component of the CBR PVC price is * per 1 Megacell of delivered CBR Traffic per month based on the egress counts. (b) VBR PVCs * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-10 6/26/96 <PAGE> Information Rate Flat Rate Price Usage-Based Price ---------------- --------------- ----------------- 64 Kbps * per 64 Kbps * per 64 Kbps plus usage 1 Mbps * per 1 Mbps * per 1 Mbps plus usage For the Usage-Based Price, the usage component of the VBR PVC price is * per 1 Megacell of delivered VBR Traffic per month based on the egress counts, not to exceed * per 1 Mbps PVC per month. 2. Flat Rate Price Discounts - Sprint shall apply the following discounts to the Flat Rate price for use of a VBR and CBR PVC based on the following corresponding gross monthly PVC charges per Port: Gross Monthly VBR PVC CBR PVC PVC Charges per Port Discount Discount -------------------- -------- -------- $2,000 - $3,999 * * $4,000 - $6,399 * * $6,400 - $8,999 * * $9,000 - $14,400 * * Over $14,400 * * 3. VBR PVC Cap - The total VBR PVC charge per port per month shall not exceed the following amounts based on the Port Speed: Port Speed Total Monthly Charge ---------- -------------------- T-1 * per Port T-3 * per port 4. The PVC Establishment Charge is $35 per site. SPECIAL ATM TERMS A. Wavier of Installation Charges - Sprint shall waive * of the ATM installation charges (Port Connection and PVC Establishment only) for each site which is installed for a minimum period of thirty-six (36) consecutive months. If the ATM Service is disconnected prior to thirty-six (36) consecutive months of Service, then Customer shall pay Sprint a pro-rata amount of the waived installation charges. B. Change or Upgrade of Service - Customer may upgrade the ATM Service at a site or change an ATM site without liability except for the pro-rata payment of any waived installation charges if such ATM Service was disconnected prior to twenty-four continuous months of Service. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-11 6/26/96 <PAGE> GLOBAL PRICING I. FRAME RELAY A. FRAME RELAY (ONE TO ONE) CREVE COEUR TO LONDON Access MRC Port/IPVC ALC Speed Port IPVC ALC T-1 Channel(4) Total Install(1)(3) Install(2) ----- ---- ---- --- --- ---------- ----- ------------- ---------- 128K * * * * * * * * 258K * * * * * * * * 512K * * * * * * * * 768K * * * * * * * * T-1 * * * * * * * * B. FRAME RELAY (ONE-TO-ONE) MANCHESTER TO WATFORD Access MRC Port/IPVC ALC Speed Port IPVC ALC T-1 Channel(4) Total Install(1)(3) Install(2) ----- ---- ---- --- --- ---------- ----- ------------- ---------- 128K * * * * * * * * 258K * * * * * * * * 512K * * * * * * * * 768K * * * * * * * * T-1 * * * * * * * * Notes: 1.) * waiver of the * Global Port Install charge if the order term is two years or longer (Each site must be installed for 24 continuous months). 2.) Bridge must pay ALC charges for install. 3.) Bridge is liable for a pro-rata amount of any waived install if the site is disconnected. 4.) A Global Frame Relay Connectivity Fee is applied to Frame Relay customers if the host port is in the US and there are multiple international locations. See below for an explanation of the Connectivity fee. C. FRAME RELAY CONNECTIVITY FEES The Global Frame Relay Connectivity Fee is based on either the port speed of the US Port or the Global Port as follows: * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-12 6/26/96 <PAGE> a.) The US Port Speed determined the "Base" port speed of the Global Connectivity Fee if it is lower than or equal to the port speed of the Global Port to which it is connected. b.) The Global Port speed determines the "base" port for the calculation if it is greater than the US port to which it is connected. If multiple Global Ports are connected to the same US port, then the highest Global Port speed determines the "base" port for calculation purposes. FRAME RELAY CONNECTIVITY FEES (1) US Port Global Port Connectivity (Kbps) (Kbps) Fee ------ ------ --- 56/64 56/64 * 56/64 128 * 56/64 256 * 128 56/64 * 128 128 * 128 256 * 256 56/64 * 256 128 * 256 256 * 1.) For calculation purposes, the Global Frame Relay Connectivity Fee is the List Price of the Global "base" port less the List Price of the domestic "base" port. II. CUSTOM LINK (X.25 SERVICE) A. See Site Pricing, pp. B33 - B37 B. Install Wavier (1) * for a three year order term NOTE: (1) 1.) Customer is liable for a pro-rata amount of any waived install if the site is disconnected prior to being installed for 36 continuous months. III. PRICING FOR CANADA A. EQUIPMENT INSTALLATION * PER SITE (1)(2)(3)(4)(5)(6) * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-13 6/26/96 <PAGE> 1) Sprint International will install the following equipment: a. Wellfleet AN running 8.0.1 software b. Telebit Netblazer Dial Back Up Router Model PN-2 c. Microcom Modem Model Deskport 28.8ES d. Cabinet to hold equipment e. Dell OS/2 Server f. UPS Unit g. Monitor and Keyboard h. AB Switch Box i. Associated cabling 2) The equipment will be staged and configured in the US and shipped to the Bridge customer locations by either Sprint or Bridge. If shipped by Sprint, shipping charges are as specified in Section V herein. 3) The install is limited to install, power up, and connect cables. 4) Sprint reserves the right to use a third party for installation. 5) An engineering diagram must be provided to the installing agent for proper cabling of the CPE. 6) Sprint will provide installation of Bridge equipment in the following cities: a) Edmonton, Alberta b) Toronto, Ontario c) Vancouver, British Columbia d) Victoria, British Columbia e) Montreal f) Quebec B. EQUIPMENT MAINTENANCE/MANAGEMENT (5)(6) Access Node and Modem (1) * PER LOCATION/PER MONTH Netblazer (2) * PER LOCATION/PER MONTH Optional Maintenance (3)(4) * PER HOUR 24 X 7, with minimum 3 hours 1) Maintenance service is based on 8X5 with 8 hour response. 2) This charge is in addition to the standard * per month charge per location. 3) This per hour charge is in addition to the standard * per month per location charge. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-14 6/26/96 <PAGE> 4) 24 X 7 coverage is subject to availability. 5) Spares will be stocked in Etobicoke, ON (Toronto), and Vancouver, BC. 6) Sprint reserves the right to use a third party for maintenance. C. MONTHLY RECURRING GLOBAL FRAME RELAY CHARGES 1. Canada Ports (Excludes local access charges) Speed Unit Price ----- ---------- 56/64 * each per month 128 * each per month 256 * each per month 2. IPVC Charges between the US and Canada CIR Unit Price --- ---------- Zero * each per month 9.6 * each per month 14.4 * each per month 19.2 * each per month 38.4 * each per month 48.0 * each per month 56/64 * each per month 128 * each per month 192 * each per month 256 * each per month D. FRAME RELAY INSTALLATION Port and IPVC installation charge: * each Installation Waiver: Order Term Discount ---------- -------- 2 years * (1)(2)(3)(5) 3 years * (2)(3)(4)(5) 1) Site must be installed for 24 continuous months. 2) Install waiver does not include ALCs. 3) Install waiver is for GFRS ports in Canada. 4) Site must be installed for 36 continuous months. 5) Bridge is liable for a pro-rata amount of the waived install if the site is * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-15 6/26/96 <PAGE> terminated prior to the end of the order term, per the conditions of this contract. E. SHIPPING CHARGES Shipping Fee: * (Wellfleet AN Router, Telebit Netblazer, Microcom Modem) F. DIAL BACK UP (OPTIONAL) Customer is responsible for the business line charges to the customer and distribution sites. VII. TERM COMMITMENT The minimum order term for a Canadian site in one year. G. TERMINATION LIABILITY FOR CANADIAN ORDERS Access: If a site is terminated prior to being installed for 12 continuous months, Customer shall be liable for fifty percent (50%) of the monthly price for access for each month remaining in the unexpired portion of the one year order term. Sprint Charges: There is a * charge per site for each order terminated prior to expiration of the order term. This charge shall be waived for Bridge. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-16 6/26/96 <PAGE> MISCELLANEOUS CHARGES I. CANCEL BEFORE START CHARGES 1.) General Cancel Before Start charges apply to all orders for new circuits or hardware. Table changes, IDs and orders for software modifications are excluded. 2.) Charges a. * per voice grade/analog circuit (speeds of 19.2 and below) (e.g., if 3 circuits are ordered and all 3 are canceled, the charge is *) b. * per DDS/DSO circuit (56/64 Kbps) c. * per DS1 or Fractional DS1 circuit d. If equipment is shipped to the customer site prior to cancellation, Sprint's then current handling charge are applicable. A separate handling charge will apply to both the shipment to the customer site and from the customer site. (Refer to Sprint's Handling Charge Policy.) 3.) Cancel without Charges An order for new services may be canceled without incurring the *, * or * charge specified above within 10 business days of the date shown on the Order for Data Communications Service. Customers who wish to terminate their order must send a written cancellation request to Contracts Administration to be received within the prescribed time limit (10 business days) or the charge will be automatically applied. 4.) Other In the event of technical problems or other mitigating circumstances, the cancel before start charge may be waived. However, Contracts Administration and the Sprint Sales Representative must be notified in writing for these charges to be waived. II. HANDLING CHARGES 1.) General Sprint will provide shipment from its designated shipping point(s) via the Sprint carrier of choice, subject to the following charges listed below. These charges do not include insurance coverage for purchased equipment; * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-17 6/26/96 <PAGE> customers are responsible for insurance from Sprint shipping point(s). The charges apply to both rental (sprint-owned) and purchased (customer-owned at shipping point) equipment. These charges do not apply to equipment provided by Sprint as part of a Sprint service offering (e.g., modems supplied in conjunction with dedicated access facilities). 2.) Charges Price Per Unit Shipped ---------------------- Modems, standalone (a) * Modems, rach mount (a) * a) Does not apply to Dedicated Access Facility Service, including Multidrop Plus. 3.) Exceptions If an expedited or overnight shipment is requested, the above charges do not apply. The charges for an expedited/overnight shipment is 100% of the cost incurred by Sprint for providing this service. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-18 6/26/96 <PAGE> DOMESTIC LIST PRICES I. FRAME RELAY A. ACCESS Speed Install Monthly Recurring ----- ------- ----------------- 56 Kbps, T-1, DS3 Current Sprint Current Sprint Tariff 8 Tariff 8 Plus ACF & COC Plus ACF & COC B. ACCESS CHANNEL Unit Rate Access Channel Speed Per Month -------------------- --------- 56/64 * 112/128 * 168/192 * 224/256 * 280/320 * 336/384 * 392/448 * 448/512 * 504/576 * 560/640 * 616/704 * 672/768 * 784/896 * 896/1024 * 1120/1280 * T1 * C. PVC RATES PVC Unit Rate Minimum Data Rate Per Month ----------------- --------- Burst Express * 19.2 * 38.4 * 56/64 * 128 * 192 * 256 * 320 * * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-19 6/26/96 <PAGE> 384 * 448 * 512 * 576 * 640 * 704 * 768 * 832 * 896 * 960 * 1024 * II. SPRINTNET SERVICES The pricing components for Customer Link Series include the following: o Recurring charges - Access line charge per dedicated access facility (DAF). - Network port charge per DAF. - Flat monthly usage charge. o Non-recurring charges Installation charge per DAF. ONE-to-ONE Configurations Unlike static leased lines, each ONE-to-ONE site can take advantage of the global reach of SprintNet, with bidirectional access to or from all SprintNet locations as well as networks in more than 100 countries. For access to locations other than the specified point-to-point location, standard rates apply. Customers may contract for more than a single ONE-to-ONE connection at any location. ONE-to-ONE is primarily available to customers who require connectivity either between two non U.S. locations, or a U.S. location and a non U.S. location. Customers who require ONE-to-ONE connectivity between two locations within the U.S. only, must submit a special pricing request. The flat monthly rate depends upon: o Service level (national, regional or global). o Connection speed (9.6 kbps - 256 kbps; varies by country). o Location. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-20 6/26/96 <PAGE> ALL-to-ALL Configurations Global ports can do the following without incurring additional traffic charges, assuming a customer-specific network configuration: o Initiate calls with any other defined global, regional or national ALL-to-ALL port. o Initiate calls to an All-to-ONE hub port belonging to the same customer. ALL-to-ALL permits customers to combine service levels. A large user can create regional and global networks. Whether a traffic charge is incurred depends upon the call initiator's port classification and the geographic boundaries the call crosses. GDC SPEED INSTALL MONTHLY PROMOTIONAL 4.8 * * * 9.6 * * * 19.2 * * * 56 kb * + telco + CPE * + telco + CPE 112/128 kbps * + telco + CPE * + telco + CPE 224/256 kbps * + telco + CPE * + telco + CPE GDC - PITAP SPEED INSTALL MONTHLY 9.6 analog * * 9.6 digital * * cs 19.2 analog * * 56 kb * * 112/128 kb * * 224/256 kb * * CUSTOMLINK (DOMESTIC X.25) SPEED INSTALL MONTHLY 9.6 * * 19.2 * * 56 kb * * + telco + CPE 112/128 kb * * + telco + CPE 224/256 kb * * + telco + CPE All prices shown above are for 90-day rates. * CONFIDENTIAL TREATMENT REQUESTED -------------------------------------------------------------------------------- Bridge B-21 6/26/96 <PAGE> GLOBAL LIST PRICES --------------------------------------------------------------------------------------------------------------------- Global Frame Relay and Global SprintNet Zone Pricing Matrix --------------------------------------------------------------------------------------------------------------------- All Countries have Global SprintNet AND Global Frame Relay services unless otherwise noted ------------------- -------------------- -------------------- ----------------- -------------------- ---------------- REGION ZONE 1 ZONE 2 ZONE 3 ZONE 4 ZONE 5 ------------------- -------------------- -------------------- ----------------- -------------------- ---------------- North America Contiguous US Alaska Puerto Rico Canada (CONUS) Hawaii Mexico* ------------------- -------------------- -------------------- ----------------- -------------------- ---------------- Europe UK (England and Austria Bulgaria* Russia (CIS)* Denmark* Scotland) Belgium Hungary* Latvia (CIS)* Norway France Greece* Ukrain (CIS)* Sweden* Germany Uzbekistan Finland Ireland (CIS)* Lithuania* Italy Kazakhstan Luxembourg (CIS)* Netherlands Extonia (CIS)* Portugal* Romania* Spain Armenia* Switzerland ------------------- -------------------- -------------------- ----------------- -------------------- ---------------- Asia Pacific Japan Australia Taiwan* Guam* New Zealand Singapore* Hong Kong Indonesia* Korea Phillipines* Malaysia ------------------- -------------------- -------------------- ----------------- -------------------- ---------------- Mid-East Africa, Israel* Nigeria* Kuwait* Ctr. Asia ------------------- -------------------- -------------------- ----------------- -------------------- ---------------- Latin America & Venezuela* Carrib. Peru* Columbia* ------------------- -------------------- -------------------- ----------------- -------------------- ---------------- All Countries have Global SprintNet AND Global Frame Relay services unless otherwise noted -------------------------------------------------------------------------------- Bridge B-22 6/26/96 <PAGE> Custom Link Series - All-to-One Spoke Pricing Line Speed 9.6 Kbps PLEASE SEE COUNTRY PRICING MATRIX FOR CURRENT COUNTRY ZONES. ------------------------------------------------------------------------------------------------------------------- Monthly Charge = ALC + Flat Rate Usage (Port Charges are included) ------------------------------------------------------------------------------------------------------------------- 9.6 Kbps Spoke Pricing for Spokes in all locations** -------------------- ----------------------------------------------- ---------------------------------------------- Region/ North America Europe Zone 1 2 3 4 5 1 2 3 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 700 950 550 1000 1200 1400 2000 1200 North 2 700 700 1100 650 1300 1400 1600 2100 1400 Amer. 3 950 1100 700 1400 1500 1700 2300 1500 4 550 650 550 1000 1200 1400 2000 1200 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1000 1300 1400 1000 850 1050 1400 850 2 1200 1400 1500 1200 850 850 1050 1400 850 Europe 3 1400 1600 1700 1400 1050 1050 1050 1400 1050 4 2000 2100 2300 2000 1400 1400 1400 1400 1400 5 1200 1400 1500 1200 850 850 1050 1400 850 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1300 1500 1700 1300 1400 1400 1700 2300 1400 Asia 2 1500 1700 1900 1500 1600 1600 1900 2300 1600 Pacific 3 4 1800 2000 2200 1800 1900 1900 2200 2300 1900 5 1300 1500 1600 1300 1900 1900 2200 2300 1900 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1700 1900 2100 1700 2000 2000 2200 2400 2000 MidEast 2 3000 3200 3400 3000 2100 2200 2500 3000 2200 Africa 3 2400 2500 2600 2400 2500 2600 2700 3300 2600 Asia 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 L Amer 2 1300 1400 1500 1300 1400 1500 1800 2400 1500 & 3 Caribb 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- -------------------------------------------------------------------------------- Bridge B-23 6/26/96 <PAGE> -------------------- ----------------------------------------------- ---------------------------------------------- Region/ Asia/Pacific Mid East/Africa/Asia Zone 1 2 3 4 5 1 2 3 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1300 1500 1800 1300 1700 3000 2400 North 2 1500 1700 2000 1500 1900 3200 2500 Amer. 3 1700 1900 2200 1600 2100 3400 2600 4 1300 1500 1800 1300 1700 3000 2400 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1400 1600 1900 1900 2000 2100 2500 2 1400 1600 1900 1900 2000 2200 2600 Europe 3 1700 1900 2200 2200 2200 2500 2700 4 2300 2300 2300 2300 2400 3000 3300 5 1400 1600 1900 1900 2000 2200 2600 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1700 1900 1900 1900 3500 2500 Asia 2 1700 900 2000 2000 2000 3700 2600 Pacific 3 4 1900 2000 2200 2200 2400 3700 2600 5 1900 2000 2200 2400 3600 2600 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1900 2000 2400 2400 1500 1900 MidEast 2 3500 3700 3700 3600 1500 1500 Africa 3 2500 2600 2600 2600 1900 1500 700 Asia 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 L Amer 2 1500 1500 1700 1700 2200 3200 2700 & 3 Caribb 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- -------------------------------------------------------------------------------- Bridge B-24 6/26/96 <PAGE> -------------------- ----------------------------------------------- Region/ L Amer & Caribb Zone 1 2 3 4 5 -------------------- -------- -------- --------- -------- ---------- 1 1300 North 2 1400 Amer. 3 1500 4 1300 5 -------------------- -------- -------- --------- -------- ---------- 1 1400 2 1500 Europe 3 1800 4 2400 5 1500 -------------------- -------- -------- --------- -------- ---------- 1 1500 Asia 2 1500 Pacific 3 4 1700 5 1700 -------------------- -------- -------- --------- -------- ---------- 1 2200 MidEast 2 3200 Africa 3 2700 Asia 4 5 -------------------- -------- -------- --------- -------- ---------- 1 L Amer 2 700 & 3 Caribb 4 5 -------------------- -------- -------- --------- -------- ---------- ** Installation, Access Line ChargeS (ALC) also apply. Prices include Port and Traffic. Matrix represents traffic between countries. -------------------------------------------------------------------------------- Bridge B-25 6/26/96 <PAGE> Custom Link Series - All-to-One Spoke Pricing Line Speed 14.4 Kbps PLEASE SEE COUNTRY PRICING MATRIX FOR CURRENT COUNTRY ZONES. ------------------------------------------------------------------------------------------------------------------- Monthly Charge = ALC + Flat Rate Usage ------------------------------------------------------------------------------------------------------------------- 14.4 Kbps Spoke Pricing for Spokes in all locations** -------------------- ----------------------------------------------- ---------------------------------------------- Region/ North America Europe Zone 1 2 3 4 5 1 2 3 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 900 1150 1200 1400 1600 2300 1400 North 2 900 900 1300 1500 1600 1800 2400 1600 Amer. 3 1150 1300 900 1600 1700 1900 2700 1700 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1200 1500 1600 900 1050 1250 1700 1050 2 1400 1600 1700 1050 1050 1250 1700 1050 Europe 3 1600 1800 1900 1250 1250 1250 1700 1250 4 2300 2400 2700 1700 1700 1700 1700 1700 5 1400 1600 1700 1050 1050 1250 1700 1050 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1500 1700 1900 1600 1600 1900 2800 1600 Asia 2 1700 1900 2100 1800 1800 2100 2800 1800 Pacific 3 4 2000 2200 2400 2100 2100 2400 2800 2100 5 1500 1700 1800 2100 2100 2400 2500 2100 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1900 2100 2300 2200 2200 2400 2600 2200 MidEast 2 Africa 3 2600 2700 2800 2700 2800 2900 3700 2800 Asia 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 L Amer 2 1500 1600 1700 1600 1700 2000 2600 1700 & 3 Caribb 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- -------------------------------------------------------------------------------- Bridge B-26 6/26/96 <PAGE> -------------------- ----------------------------------------------- ---------------------------------------------- Region/ Asia/Pacific Mid East/Africa/Asia Zone 1 2 3 4 5 1 2 3 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1550 1700 2000 1500 1900 2600 North 2 1700 1900 2200 1700 2100 2700 Amer. 3 1900 2100 2400 1800 2300 2800 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1600 1800 2100 2100 2200 2700 2 1600 1800 2100 2100 2200 2800 Europe 3 1900 2100 2400 2400 2400 2900 4 2800 2800 2800 2500 2600 3700 5 1600 1800 2100 2100 2200 2800 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 900 1900 2100 2100 2100 2700 Asia 2 1900 1100 2200 2200 2200 2800 Pacific 3 4 2100 2200 2400 2400 2600 2800 5 2100 2200 2400 2600 2800 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 2100 2200 2600 2600 900 2100 MidEast 2 Africa 3 2700 2800 2800 2800 2100 900 Asia 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 L Amer 2 1700 1700 1900 1900 2400 2900 & 3 Caribb 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- -------------------------------------------------------------------------------- Bridge B-27 6/26/96 <PAGE> -------------------- ----------------------------------------------- Region/ L Amer & Caribb Zone 1 2 3 4 5 -------------------- -------- -------- --------- -------- ---------- 1 1500 North 2 1600 Amer. 3 1700 4 5 -------------------- -------- -------- --------- -------- ---------- 1 1600 2 1700 Europe 3 2000 4 2600 5 1700 -------------------- -------- -------- --------- -------- ---------- 1 1700 Asia 2 1700 Pacific 3 4 1900 5 1900 -------------------- -------- -------- --------- -------- ---------- 1 2400 MidEast 2 Africa 3 2900 Asia 4 5 -------------------- -------- -------- --------- -------- ---------- 1 L Amer 2 900 & 3 Caribb 4 5 -------------------- -------- -------- --------- -------- ---------- !!!! INTRA COUNTRY SPOKE RATES ARE * !!!! ** Installation, ALC charges also apply. Prices include port and traffic. -------------------------------------------------------------------------------- Bridge B-28 6/26/96 <PAGE> Custom Link All-to-One Spoke Pricing Line Speed 19.2 Kbps PLEASE SEE COUNTRY PRICING MATRIX FOR CURRENT COUNTRY ZONES. -------------------------------------------------------------------------------------------------------- Monthly Charge = ALC + Flat Rate Usage Charge -------------------------------------------------------------------------------------------------------- 19.2 Kbps Spoke Pricing for Spokes in all destinations** -------------------- ------------------------------------ ---------------------------------------------- Region/ North America Europe Zone 1 2 3 4 1 2 3 4 5 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- 1 1100 1350 700 1400 1600 1800 2500 1600 North 2 1100 1100 1500 800 1700 1800 2000 2600 1800 Amer. 3 1350 1500 1100 1800 1900 2100 2900 1900 4 700 800 700 1400 1600 1800 2500 1600 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- 1 1400 1700 1800 1400 1100 1250 1450 1900 1250 2 1600 1800 1900 1600 1250 1250 1450 1900 1250 Europe 3 1800 2000 2100 1800 1450 1450 1450 1900 1450 4 2500 2600 2900 2500 1900 1900 1900 1900 1900 5 1600 1800 1900 1600 1250 1250 1450 1900 1250 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- 1 1700 1900 2100 1700 1800 1800 2100 3000 1800 Asia 2 1900 2100 2300 1900 2000 2000 2300 3000 2000 Pacific 3 4 2200 2400 2600 2200 2300 2300 2600 3000 2300 5 1700 1900 2000 1700 2300 2300 2600 2700 2300 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- 1 2100 2300 2500 2100 2400 2400 2600 2800 2400 MidEast 2 Africa 3 2800 2900 3000 2800 2900 3000 3100 3900 3000 Central 4 Asia 5 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- 1 L Amer 2 & 3 Caribb 4 5 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- -------------------------------------------------------------------------------- Bridge B-29 6/26/96 <PAGE> -------------------- ----------------------------------------------- ---------------------------------------------- Region/ Asia/Pacific Mid East/Africa/Cent Asia Zone 1 2 3 4 5 1 2 3 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1700 1900 2200 1700 2100 2800 North 2 1900 2100 2400 1900 2300 2900 Amer. 3 2100 2300 2600 2000 2500 3000 4 1700 1900 2200 1700 2100 2800 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1800 2000 2300 2300 2400 2900 2 1800 2000 2300 2300 2400 3000 Europe 3 2100 2300 2600 2600 2600 3100 4 3000 3000 3000 2700 2800 3900 5 1800 2000 2300 2300 2400 3000 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1100 2100 2300 2300 2300 2900 Asia 2 2100 1300 2400 2400 2400 3000 Pacific 3 4 2300 2400 2600 2600 2800 3000 5 2300 2400 2600 2800 3000 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 2300 2400 2800 2800 1100 2300 MidEast 2 Africa 3 2900 3000 3000 3000 2300 1100 Asia 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 L Amer 2 & 3 Caribb 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- !!!! INTRA COUNTRY SPOKE RATES ARE * except Canada is *!!!! ** Installation, ALC charges also apply. Prices include port and traffic. See Domestic Rate Schedule for all Intra-Country prices. -------------------------------------------------------------------------------- Bridge B-30 6/26/96 <PAGE> Custom Link All-to-One Spoke Pricing Line Speed 64 Kbps PLEASE SEE COUNTRY PRICING MATRIX FOR CURRENT COUNTRY ZONES. -------------------------------------------------------------------------------------------------------- Monthly Charge = ALC + Flat Rate Usage Charge -------------------------------------------------------------------------------------------------------- 64 Kbps Spoke Pricing for Spokes between all destinations** -------------------- ------------------------------------ ---------------------------------------------- Region/ North America Europe Zone 1 2 3 4 1 2 3 4 5 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- 1 1500 1750 900 1800 2000 2200 2900 2000 North 2 1500 1500 1900 1000 2100 2200 2400 3000 2200 Amer. 3 1750 1900 1500 2200 2300 2500 3300 2300 4 900 1000 900 1800 2000 2200 2900 2000 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- 1 1800 2100 2200 1800 1500 1500 1850 2300 1500 2 2000 2200 2300 2000 1500 1500 1850 2300 1500 Europe 3 2200 2400 2500 2200 1850 1850 1850 2300 1850 4 2900 3000 3300 2900 2300 2300 2300 2300 2300 5 2000 2200 2300 2000 1500 1500 1850 2300 1500 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- 1 2100 2300 2500 2100 2200 2200 2500 3400 2200 Asia 2 2300 2500 2700 2300 2400 2400 2700 3400 2200 Pacific 3 4 2600 2800 3000 2600 2700 2700 3000 3400 2700 5 2100 2300 2400 2100 2700 2700 3000 3100 2700 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- 1 2500 2700 2900 2500 2800 2800 3000 3200 2800 MidEast 2 Africa 3 Central 4 Asia 5 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- 1 L Amer 2 & 3 Caribb 4 5 -------------------- -------- -------- --------- -------- -------- -------- --------- -------- --------- -------------------------------------------------------------------------------- Bridge B-31 6/26/96 <PAGE> -------------------- ----------------------------------------------- ---------------------------------------------- Region/ Asia/Pacific Mid East/Africa/Cent Asia Zone 1 2 3 4 5 1 2 3 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 2100 2300 2600 2100 2500 North 2 2300 2500 2800 2300 2700 Amer. 3 2500 2700 3000 2400 2900 4 2100 2300 2600 2100 2500 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 2200 2400 2700 2700 2800 2 2200 2400 2700 2700 2800 Europe 3 2500 2700 3000 3000 3000 4 3400 3400 3400 3100 3200 5 2200 2400 2700 2700 2800 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 1500 2500 2700 2700 2700 Asia 2 2500 1700 2800 2800 2800 Pacific 3 4 2700 2800 3000 3000 3200 5 2700 2800 3000 3200 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 2700 2800 3200 3200 MidEast 2 Africa 3 Central 4 Asia 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- 1 L Amer 2 & 3 Caribb 4 5 -------------------- -------- -------- --------- -------- ---------- ------- --------- -------- --------- --------- !!!! INTRA COUNTRY SPOKE RATES ARE * except Canada is * !!!! ** Installation, ALC charges also apply. Prices include port and traffic. See Domestic Rate Schedule for all Intra-Country prices. -------------------------------------------------------------------------------- Bridge B-32 6/26/96 <PAGE> Monthly Charges One Time Total Charges Charges SprintNet Service Installation -------------------- ------------------ ------------- --------------------- --------------------- ----------------------- X.25 SERVICE ----------------------- Origination Destination Access TP Port Access City Country Dist co City Country Speed Protocol Line Traffic -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Sidney Australia AAPR St. United 300 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Sidney Australia AAPR St. United 300 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Sidney Australia AFR St. United 1200 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Sidney Australia AFR St. United 1200 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Sidney Australia SFE St. United 2400 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Sidney Australia SFE St. United 2400 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Austria VSE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Austria VSE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Brussels Belgium BSE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Brussels Belgium BSE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom BARC St. United 300 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom BARC St. United 300 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom CAPE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom CAPE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom EXTEL St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom EXTEL St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom FINSTA St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom GWM St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom GWM St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom IPE St. United 2.4. Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- One Time Total Charges Service -------------------- ------------------ --------------------- ------------ -------------- -------------- X.75 SERVICE -------- ------------ Origination Per Per Access Monthly Non City Country Hour Kilosg- Line Recurring Recurring ment -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Sidney Australia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Sidney Australia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Sidney Australia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Sidney Australia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Sidney Australia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Sidney Australia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Austria - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Austria - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Brussels Belgium - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Brussels Belgium - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- B-33 <PAGE> Monthly Charges One Time Total Charges Charges SprintNet Service Installation -------------------- ------------------ ------------- --------------------- --------------------- ----------------------- X.25 SERVICE ----------------------- Origination Destination Access TP Port Access City Country Dist co City Country Speed Protocol Line Traffic -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom LIFFE1 St. United 19.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom LIFFE2 St. United 19.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom LME St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom LME St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom NWB1 St. United 300 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom NWB1 St. United 300 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom OM St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom SMNCLN St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom SMNCLN St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom VWB St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Paris France MATIF St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Paris France MATIF St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- England SBID St. United 64 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Hong Kong Hong Kong HKFE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Hong Kong Hong Kong HKFE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Hong Kong Hong Kong HKSB St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Hong Kong Hong Kong HKSE St. United 19.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Hong Kong Hong Kong HKSE St. United 19.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Indonesia JSEX St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Italy MILAN St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Italy MILAN St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan JASDAQ St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan JASDAQ St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- * CONFIDENTIAL TREATMENT REQUESTED <PAGE> One Time Total Charges Service -------------------- ------------------ --------------------- ------------ -------------- -------------- X.75 SERVICE -------- ------------ Origination Per Per Access Monthly Non City Country Hour Kilosg- Line Recurring Recurring ment -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Paris France - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Paris France - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- England - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Hong Kong Hong Kong - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Hong Kong Hong Kong - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Hong Kong Hong Kong - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Hong Kong Hong Kong - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Hong Kong Hong Kong - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Indonesia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Italy - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Italy - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- * CONFIDENTIAL TREATMENT REQUESTED B-34 <PAGE> Monthly Charges One Time Total Charges Charges SprintNet Service Installation -------------------- ------------------ ------------- --------------------- --------------------- ----------------------- X.25 SERVICE ----------------------- Origination Destination Access TP Port Access City Country Dist co City Country Speed Protocol Line Traffic -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan JBT St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan JBT St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan JBW St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan NEN St. United 2.4 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan TCE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan TCE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan TIFFE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan TIFFE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Lisbon Portugal LISBON St. United 10.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Malaysia BRNMA St. United 1.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Malaysia BRNMA St. United 1.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Malaysia KLSE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Malaysia KLSE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Mexico BANAMEX St. United 2.4 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Mexico BLFIN St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Amsterdam Netherlands AMSE St. United 19.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Amsterdam Netherlands AMSE St. United 19.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Amsterdam Netherlands EOE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Amsterdam Netherlands EOE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- New Zealand NZSE St. United 2.4 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Singapore Singapore SESX St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Singapore Singapore SESX St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Singapore Singapore SIMEX St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- One Time Total Charges Service -------------------- ------------------ --------------------- ------------ -------------- -------------- X.75 SERVICE -------- ------------ Origination Per Per Access Monthly Non City Country Hour Kilosg- Line Recurring Recurring ment -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Lisbon Portugal - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Malaysia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Malaysia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Malaysia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Malaysia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Mexico - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Mexico - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Amsterdam Netherlands - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Amsterdam Netherlands - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Amsterdam Netherlands - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Amsterdam Netherlands - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- New Zealand - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Singapore Singapore - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Singapore Singapore - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Singapore Singapore - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- * CONFIDENTIAL TREATMENT REQUESTED B-35 <PAGE> Monthly Charges One Time Total Charges Charges SprintNet Service Installation -------------------- ------------------ ------------- --------------------- --------------------- ----------------------- X.25 SERVICE ----------------------- Origination Destination Access TP Port Access City Country Dist co City Country Speed Protocol Line Traffic -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Singapore Singapore SIMEX St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Singapore Singapore SPHLSG St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Johannesburg South Africa _SE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Madrid Spain MSE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Madrid Spain MSE St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Stockholm Sweden NORDQT St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Stockholm Sweden NORDQT St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Stockholm Sweden NORDQT St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Bangkok Thailand St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Canada ZZBRHQ St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Canada ZZBRHQ St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Canada ZZMOSL St. United 19.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Canada ZZBRHQ St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Canada ZZBRHQ St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Canada ZZMOSL St. United 19.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Canada ZZBRHQ St. United 1.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Canada ZZNYNY St. United 1.2 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Ireland St. United 9.6 Async * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- United Kingdom TELEK St. United 9.6 Bisync * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- United Kingdom TELEK St. United 9.6 Bisync * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Japan TKSEX St. United 64 Bisync/EB * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Tokyo Japan TKSEX St. United 64 Bisync/EB * * Louis States CDIC -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- One Time Total Charges Service -------------------- ------------------ --------------------- ------------ -------------- -------------- X.75 SERVICE -------- ------------ Origination Per Per Access Monthly Non City Country Hour Kilosg- Line Recurring Recurring ment -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Singapore Singapore - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Singapore Singapore - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Johannesburg South Africa * * * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Madrid Spain - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Madrid Spain - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Stockholm Sweden - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Stockholm Sweden - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Stockholm Sweden - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Bangkok Thailand * * * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Canada - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Canada - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Canada - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Canada - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Canada - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Canada - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Canada - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Canada - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Ireland - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Tokyo Japan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- * CONFIDENTIAL TREATMENT REQUESTED B-36 <PAGE> Monthly Charges One Time Total Charges Charges SprintNet Service Installation -------------------- ------------------ ------------- --------------------- --------------------- ----------------------- X.25 SERVICE ----------------------- Origination Destination Access TP Port Access City Country Dist co City Country Speed Protocol Line Traffic -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Taipei Taiwan TWSE St. United 2.4 Async- * * Louis States Dial -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Sydney Australia ASX St. United 9.6 X.25 * * Louis Stated -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Sydney Australia ASX St. United 9.6 X.25 * * Louis Stated -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom AO St. United 64 X.25 * * Louis Stated -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom BO St. United 64 X.25 * * Louis Stated -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom A1 St. United 64 X.25 * * Louis Stated -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- London United Kingdom B1 St. United 64 X.25 * * Louis Stated -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Frankfurt Germany DTBF St. United 64 X.25 * * Louis Stated -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Frankfurt Germany DTBF St. United 64 X.25 * * Louis Stated -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Frankfurt Germany TPF St. United 19.2 X.25 * * Louis Stated -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Frankfurt Germany TPF St. United 19.2 X.25 * * Louis Stated -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Mexico BOLSA St. United 9.6 X.25 * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Switzerland ATB St. United 64 X.25 * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Switzerland ATB St. United 64 X.25 * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- Paulo Brazil St. United 9.6 X.75 * * Louis States -------------------- ------------------ ------------- --------- ----------- --------- ----------- ----------- ----------- -------------------- ------------------ ------------- --------- --------------------------------- ----------- ----------- TOTALS * * -------------------- ------------------ ------------- --------- --------------------------------- ----------- ----------- * CONFIDENTIAL TREATMENT REQUESTED One Time Total Charges Service -------------------- ------------------ --------------------- ------------ -------------- -------------- X.75 SERVICE -------- ------------ Origination Per Per Access Monthly Non City Country Hour Kilosg- Line Recurring Recurring ment -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Taipei Taiwan - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Sydney Australia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Sydney Australia - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- London United Kingdom - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Frankfurt Germany - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Frankfurt Germany - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Frankfurt Germany - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Frankfurt Germany - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Mexico - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Switzerland - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Switzerland - - * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- Paulo Brazil * * * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- -------------------- ------------------ -------- ------------ ------------ -------------- -------------- * * * * * -------------------- ------------------ -------- ------------ ------------ -------------- -------------- RATES: Async = 83 X.25 = 14 Bisync = 4 Pricing provided is in US dollars Access Line Installation charges include access line installation and port installation Access line charges are budgetary Value added tax (VAT) is not included in pricing Service is subject to availability at time of order * Service charges noted but not included in totals * CONFIDENTIAL TREATMENT REQUESTED B-37
AMENDMENT FIVE TO THE MANAGED NETWORK AGREEMENT BETWEEN SPRINT COMMUNICATIONS COMPANY, L.P. AND BRIDGE DATA COMPANY CONFIDENTIAL MATERIALS HAVE BEEN OMITTED FROM THIS EXHIBIT PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION. ASTERISKS DENOTE OMISSIONS. The Managed Network Agreement ("Agreement") between Sprint Communications Company, L.P. ("Sprint") and Bridge Data Company ("Bridge"), having an effective date of March 1, 1995, as amended, is hereby further amended as set forth below. WHEREAS, Sprint and Bridge have previously entered into an Agreement for the provision of managed network services; and WHEREAS, Sprint and Bridge desire to amend the Agreement. NOW THEREFORE, the parties mutually agree to the following: 1. Attachment B. The following changes are hereby made to Attachment B: a) DOMESTIC PRICING Section I. Equipment - Purchase Price. Add the following equipment to the list of equipment. Model Description List Price Net Price ----- ----------- ---------- --------- AE1001010 BayNetworks ANH $2245 $1459.25 8 Port Router 88039901 DB25M-DB25F Cable $29 $29 b) DOMESTIC PRICING Section I. Equipment - Purchase Price. Model AE008017 should now read Model AE008023. c) DOMESTIC PRICING Section I. Equipment - Purchase Price. The list price and net price for the Model 7919 BayNetworks Power Cord (2) should now be N/C. d) DOMESTIC PRICING Section I. Equipment - Purchase Price Note 4.) Add (1) T-Connector. e) GLOBAL PRICING Section III. Pricing for Canada. A - Equipment Installation. Price should now be * per site. Delete the words "and configured" from 2). * CONFIDENTIAL TREATMENT REQUESTED Bridge/Sprint Confidential -1- 11/21/96 <PAGE> f) GLOBAL PRICING Section III. Pricing for Canada . B - Equipment Maintenance/Management. Delete this entire section and insert the following language: "Equipment Maintenance and Management in Canada are the responsibility of Bridge." 2. All other terms and conditions of the Agreement shall remain in full force and effect, except as expressly stated herein. IN WITNESS WHEREOF, the parties have executed this Amendment Six as of the date of the last signature below. SPRINT COMMUNICATIONS CO., L.P. BRIDGE DATA COMPANY /s/ George Putney /s/ Robert McCormick ------------------------------- --------------------------------- Signature Signature George Putney Robert McCormick ------------------------------- --------------------------------- Printed Name Printed Name Branch Manager Executive Vice President ------------------------------- --------------------------------- Title Title 12/05/96 12/06/96 ------------------------------- --------------------------------- Date Date Bridge/Sprint Confidential -2- 11/21/96
AMENDMENT SIX TO THE MANAGED NETWORK AGREEMENT BETWEEN SPRINT COMMUNICATIONS COMPANY, L.P. AND BRIDGE DATA COMPANY CONFIDENTIAL MATERIALS HAVE BEEN OMITTED FROM THIS EXHIBIT PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION. ASTERISKS DENOTE OMISSIONS. The Managed Network Agreement ("Agreement") between Sprint Communications Company, L.P. ("Sprint") and Bridge Data Company ("Bridge"), having an effective date of March 1, 1995, as amended, is hereby further amended as set forth below. WHEREAS, Sprint and Bridge have previously entered into an Agreement for the provision of managed network services; and WHEREAS, Sprint and Bridge desire to amend the Agreement. NOW THEREFORE, the parties mutually agree to the following: 1. Attachment B. The following item is hereby incorporated into Attachment B - MISCELLANEOUS CHARGES: III. CD-ROM CHARGES Provides electronic format for Frame Relay Billing Customer's monthly recurring charge for receipt of it's invoice on CD-ROM is * 2. All other terms and conditions of the Agreement shall remain in full force and effect, except as expressly stated herein. IN WITNESS WHEREOF, the parties have executed this Amendment Five as of the date of the last signature below. SPRINT COMMUNICATIONS CO., L.P. BRIDGE DATA COMPANY /s/ George Putney /s/ Kevin J. Schott ---------------------------------- ---------------------------------- Signature Signature George Putney Kevin J. Schott ---------------------------------- ---------------------------------- Printed Name Printed Name Branch Manager Vice President/Controller ---------------------------------- ---------------------------------- Title Title 5/23/97 5/23/97 ---------------------------------- ---------------------------------- Date Date * CONFIDENTIAL TREATMENT REQUESTED Bridge/Sprint Confidential -1-
CONFIDENTIAL MATERIALS HAVE BEEN OMITTED FROM THIS EXHIBIT PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION. ASTERISKS DENOTE OMISSIONS. AMENDMENT SEVEN TO THE MANAGED NETWORK AGREEMENT BETWEEN SPRINT COMMUNICATIONS COMPANY L.P. AND BRIDGE DATA COMPANY The Managed Network Agreement ("Agreement") between Sprint Communications Company L.P. ("Sprint") and Bridge Data Company ("Bridge"), having an effective date of March 1, 1995, as amended, is hereby further amended as set forth below. WHEREAS, Sprint and Bridge have previously entered into an Agreement for the provision of Sprint Frame Relay Service and Sprint Managed Network Services; and WHEREAS, Sprint and Bridge desire to extend the Agreement for an additional three (3) year period. NOW THEREFORE, the parties mutually agree to the following: 1. Section 3. Term and Extensions. Paragraphs (a) and (b) are hereby deleted in their entirety and replaced with the following: (a) The initial term of this Agreement shall commence on the last date shown on the signature page (Seventh Amendment Effective Date), and shall continue in full force and effect through January 31, 2002 unless terminated in accordance with its provisions. (b) Bridge shall have the right to extend the term of this Agreement for up to two (2) successive one (1) year periods after the expiration of the term (as the same may be extended pursuant to section 9). Bridge must exercise its renewal right by providing Sprint thirty days advance written notice of Bridge's intent to extend. 2. Section 7. Rates and Charges. Section 7 is amended to add the following new paragraph: "Sprint may adjust its rates and charges or impose additional rates and charges on Customer in order to recover amounts that Sprint is Bridge/Sprint Confidential -1- 8/28/98 <PAGE> required by governmental or quasi-governmental authorities to collect on behalf of or pay to others in support of statutory or regulatory programs. Examples of such programs include, but are not limited to, the Universal Service Fund, the Presubscribed Interexchange Carrier Charge, and compensation to payphone service providers for use of their payphones to access sprint's service." 3. Section 9. Minimum Commitment. Delete Section 9 in its entirety and replace with the following language: "BRIDGE agrees to achieve a minimum annual commitment ("MAC") of * of Contributory Services during each Contract Year (defined as the 12 billing month period commencing on the Effective Date) of the Term. "Contributory Services" shall include Service usage charges for the following services, calculated after the application of all available discounts: Domestic Sprint Frame Relay Service, Global Sprint Frame Relay Service, Domestic access lines (including monthly ACF and COC charges), Global access lines, Domestic Sprint Managed Network Services, Global Sprint Managed Network Services, Domestic Sprint Dedicated Access Facilities ("DAFs"), Global Sprint DAFs, Domestic Sprint Dedicated IP Service, Sprint ATM Service, and the total monthly circuit charges for the domestic portion of International private line circuits. In the event the Term or Renewal Term, as the case may be, includes a partial Contract Year, the Customer's MAC will be prorated based upon the number of months in the partial Contract Year. If Bridge is unable to satisfy the MAC for a Contract Year, Bridge may "carry forward" up to * of the MAC for such Contract Year and add such amount to the MAC for the following Contract Year. If Customer is unable to satisfy the MAC, as adjusted, in the last Contract Year of this Agreement, then the last Contract Year will be extended for 3 additional months. If, at the conclusion of such extension, Customer is unable to satisfy the MAC, as adjusted, then Customer must pay Sprint, in addition to all other charges, the difference between the MAC, as adjusted, and Customer's Contributory Services Usage Charges in the last Contract year. If Customer terminates this Agreement or ceases to use Network Services to any material extent, Customer will pay to Sprint the MAC divided by 12 multiplied by the number of billing months remaining in the Term. Sprint will bill Customer for such amount on its next regular invoice and such amount Bridge/Sprint Confidential -2- 8/28/98 * CONFIDENTIAL TREATMENT REQUESTED <PAGE> will be due and payable according to the payment terms contained in this Agreement. 4. Attachment B (Rates and Charges) - Domestic Pricing - SECTION I - EQUIPMENT PURCHASE PRICE. This SECTION is superseded in its entirety and is replaced by the following paragraphs: SECTION I - EQUIPMENT PURCHASE PRICE The following prices and discount percentages will apply to Equipment Bridge purchases from Sprint during the Term which is to be located in the continental USA. a) Customer will receive a * discount off Sprint's list price (at time of purchase) on all Bay Networks Equipment purchased from Sprint (except as set forth in paragraph (o) below) that is located in the continental USA, as long as Bridge purchases all Bay Networks Equipment through Sprint. b) Customer will receive a * discount off Sprint's list price (at time of purchase) on Telebit Networking Hardware purchased from Sprint. c) Customer will be charged a * fixed non-recurring charge for each BNC Transceiver Package purchased from Sprint during the Term. The charge for each BNC Transceiver Package consists of one transceiver, two terminators, one T-Connector, and installation. d) Customer will receive a * discount off Sprint's list price (at time of purchase) on Microcom Modem Equipment purchased from Sprint. e) Customer will be charged a * fixed non-recurring charge for each SP1530 Aduan purchased from Sprint. If Bridge provides the DSUs, Bridge is responsible for providing two DSU cables as well as the DSU. One cable will connect to the router and one will connect to the Telco demare. f) Customer will be charged a fixed * for each WAN Interface Cable (Model No. 930703-008) purchased from Sprint. g) Customer will be charged a * fixed non-recurring charge for each 910418-008 DB(M)/DB25 Cable purchased from Sprint. Bridge/Sprint Confidential -3- 8/28/98 * CONFIDENTIAL TREATMENT REQUESTED <PAGE> h) Customer will be charged a * fixed non-recurring charge for each 950846-006 DB25(F)/V.35(M) Cable purchased from Sprint. i) Customer will be charged a * fixed non-recurring charge for each 3520 Codex DSU purchased from Sprint. If Bridge provides the Codex DSUs, Bridge is responsible for de-installing the DSU, upgrading the cables, and shipping the DSU to Sprint's inventory site(s). j) Bridge will receive a * discount off Sprint's list price (at time of purchase) on Digital Transmission System, Inc. (DTS) Equipment purchased from Sprint. k) Bridge will receive the following discounts off Sprint's list price (at time of purchase) on Ascend (formerly Cascade) Equipment purchased from Sprint. (1) a * discount on Ascend (formerly Cascade) Equipment purchased from Sprint, except as set forth in subparagraph (2), below; (2) a * discount on Ascend Pipeline 75 and Pipeline 85 Equipment purchased from Sprint; and l) Bridge will be charged an * fixed non-recurring charge for each Visual Networks ASE-BDE DSU purchased from Sprint. This charge includes a V.35 Router Cable, and a cable package consisting of one Network Interface Cable, one Ethernet Patch Cable, and one Administration Port Cable. m) Bridge will be charged a * fixed non-recurring charge for each Visual Networks ASE-EDE purchased from Sprint. n) Bridge will be charged a * fixed non-recurring charge for each Visual Networks ASE-CDE DI purchased from Sprint. o) Bridge will be charged a * fixed non-recurring charge for each Bay Networks ARN Router purchased from Sprint, provided that Bridge places an initial order for at least 500 ARN Routers with the following configuration: Bay Stack 101 10Base-T Hub, ARN Ethernet Base Unit 16 DRAM, ARN Serial Adapter Module, IP Access Suite 8M PCMCIA, 7919 Power Cord US. Bridge/Sprint Confidential -4- 8/28/98 * CONFIDENTIAL TREATMENT REQUESTED <PAGE> 5. Attachment B (Rates and Charges) - Domestic Pricing - SECTION II. - CPE INSTALLATION. Add and/or revise the language in this Section as follows: First Device(6) Second Device (5) Equipment Install Price Install Price (same location) --------- ------------- ----------------------------- Ascend Pipeline 75 * * Ascend Pipeline 85 * * Bay Networks ARN Router * * Visual Networks ASE-EDE DSU * * Visual Networks ASE-CDE DI * * "Customer will be charged a * fixed non-recurring installation charge for each of the following occurrences during the Term: TP to Cascade Conversions TP to TP Conversions Hot Cut Moves Cascade to Cascade Conversions" 6. Attachment B (Rates and Charges) - Domestic Pricing - SECTION III - MAINTENANCE. Add and/or revise the language in this Section as follows: Bridge/Sprint Confidential -5- 8/28/98 * CONFIDENTIAL TREATMENT REQUESTED <PAGE> Equipment Response Price Ascend Pipeline 75** Next Day * each/month Repair/Return Ascend Pipeline 85** Next Day * each/month Repair/Return ** The maintenance price for the Ascend Pipeline 75 and Ascend Pipeline 85 includes maintenance for two modems. 7. Attachment B (Rates and Charges). Domestic Pricing - SECTION VI. - FRAME RELAY - Paragraph A. Access. Option I. This paragraph is superseded in its entirety by the following paragraphs: "Option I (a) If Customer utilizes the access pricing from the SIA contract, Customer will be charged the applicable rate for local access from the SIA contract for each SIA Domestic Sprint Frame Relay site. For non-SIA Domestic Sprint Frame Relay sites, Customer will receive a * discount off Sprint's monthly recurring Tariff 8 rates for each Sprint-provided 56Kbps and T-1 local access line installed or in service during the Term. (b) Sprint will waive * of the COC and ACF monthly recurring charges for each Sprint-provided 56Kbps or T-1 local access line installed or in service during the Term. (c) Customer will be charged the applicable Sprint Tariff 8 non- recurring installation charge for each Sprint-provided 56Kbps or T-1 local access line installed during the Term, except as set forth in subparagraph (d) below. (d) Sprint will waive * of the non-recurring installation charge for each Sprint-provided TCG type I or type 2 56Kbps or T-1 local access line installed during the Term. (e) Customer will be charged a * fixed monthly recurring charge and a * fixed non-recurring installation charge for each additional DSX assignment installed or in service during the Term. (f) Customer will be charged a * fixed non-recurring mishome charge for each 56/64 Kbps access circuit mishomed between Sprint POPs in New York City. Bridge/Sprint Confidential -6- 8/28/98 * CONFIDENTIAL TREATMENT REQUESTED <PAGE> (g) Customer will be charged a * fixed non-recurring mishome charge for each T-1 access circuit mishomed between Sprint POPs in New York City. 8. Attachment B (Rates and Charges) - Domestic Pricing - SECTION VI - FRAME RELAY - Paragraph C. PVC. This paragraph is superseded in its entirety by the following paragraphs: (a) Burst Express (Zero CIR) PVCs Customer will be charged a * fixed monthly recurring charge for each Domestic Sprint Frame Relay Burst Express (Zero CIR) PVC installed or in service during the Term. (b) Burst Express Plus (Reserved CIR) PVCs Customer will be charged the applicable fixed monthly recurring charge from the table below for Domestic Sprint Frame Relay Burst Express Plus (Reserved CIR) PVCs installed or in service during the Term. The Monthly Recurring Charge includes two (2) Burst Express Plus PVCs. Monthly Recurring Charge PVC Speed For 2 Burst Express Plus PVCs --------- ----------------------------- 16 Kbps * 32 Kbs * 38.4 Kbs * 64 Kbps * 128 Kbps * 192 Kbps * 256 Kbps * 320 Kbps * 384 Kbps * 448 Kbps * 512 Kbps * 576 Kbps * 640 Kbps * 704 Kbps * 768 Kbps * 832 Kbps * 896 Kbps * 960 Kbps * 1,024 Kbs * Bridge/Sprint Confidential -7- 8/28/98 * CONFIDENTIAL TREATMENT REQUESTED <PAGE> 9. Attachment B (Rates and Charges) - Domestic Pricing- SECTION VI. - ATM SERVICES. Insert the following item to this Section: B. Port Connection Charges Port Installation Charge Monthly Recurring Charge ---- ------------------- ------------------------ OC-3 * each * each per month** **No other discounts apply to OC-3 Ports. Each Port must be ordered for a minimum term of 3 years. Additional charges apply for diversity/alternate routing. 10. Attachment F (Facilities Services Agreement) - Section 2. Equipment Rack Space. Replace the second paragraph with the following language: "For lease of the Equipment Rack Space during the Term, Customer will be charged the fixed charges set forth below. The charges shall not begin until the equipment is installed. 1) a fixed non-recurring site preparation charge of * for each instance of rack and/or ancillary services installation activity which includes up to two (2) consecutive working days for installation supervision and escort (thereafter, the escort rates as outlined in Paragraph 7 herein will apply); 2) the applicable fixed monthly recurring fee set forth below, which shall include the cost of up to 20 AMPS of AC or DC electrical power furnished to Customer by Sprint hereunder. Customer will be charged a * fixed charge for each additional AMP of electrical power used by Customer in a month. a) for each Equipment Rack Space installed prior to January 1, 1997, a monthly recurring fee of * for each Equipment Rack Space per Sprint POP site used; or b) for each Equipment Rack Space installed after January 1, 1997, a monthly recurring fee of * for each Equipment Rack Space per Sprint POP site used. 11. A new section 34 is hereby added to the Agreement, as follows: 34. Applicability of Tariff. All Standard Custom Network Service Arrangement terms and conditions in Sprint F.C.C. Tariff No. 12 apply to this Agreement. Rates, charges and discounts for all types, service Bridge/Sprint Confidential -8- 8/28/98 * CONFIDENTIAL TREATMENT REQUESTED <PAGE> elements, features and other products and services not in this Agreement will be those provided under the applicable Sprint base service tariff or public price list. Additional terms and conditions relating to services provided to Customer are contained in the applicable tariffs. The terms and conditions of any Tariff and/or other discount or incentive programs apply to the services and discounts or incentives available under such Tariff or program. In order to receive Term Plan or other incentive discounts Customer must execute the applicable agreements. Any terms and conditions applicable to such discounts and/or programs which Customer elects to participate in are in addition to the terms and conditions applicable to the Discounts. 12. A new section 35 is hereby added to the Agreement, as follows: 35. Use of Sprint Products and Services. Customer uses the Sprint Products and Services as an element of the products and services it provides to its customers. Customer acknowledges that it is solely obligated to provide billing and customer service to its customers, and that it is solely responsible for collecting all amounts owed from its customers. Customer assumes all risk of bad debt or non-payment by its customers. Customer represents and warrants that invoices and other materials it provides to its customers do not identify Sprint. If it is determined that Customer's activities constitute a resale of telecommunications services or similar activity or if Customer becomes subject to regulatory filing, licensing or reporting requirements, Customer will be solely responsible for complying with any applicable laws, regulations, decisions, or orders, inclding the FCCs rules, regulations and decisions. 13. All other terms and conditions of the Agreement shall remain in full force and effect, except as expressly stated herein. IN WITNESS WHEREOF, the parties have executed this Amendment Seven as of the date of the last signature below. SPRINT COMMUNICATIONS BRIDGE DATA COMPANY COMPANY L.P. /s/ Robert McCormick ------------------------------ ----------------------------- Signature Signature Bridge/Sprint Confidential -9- 8/28/98 <PAGE> Robert McCormick ------------------------------ ---------------------------- Printed Name Printed Name Executive Vice President ------------------------------ ---------------------------- Title Title 8/28/98 ------------------------------ ---------------------------- Date Date Bridge/Sprint Confidential -10- 8/28/98

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